Jennifer Bowen | Page 142

Very helpful service I was looking for a used car to buy after a recent car accident and they were able to help me find a car comfortably. They pulled cars into a garage f I was looking for a used car to buy after a recent car accident and they were able to help me find a car comfortably. They pulled cars into a garage for me to view out of the cold and went over all of the information on both cars for me. The following day, I test drove the cars and they were helpful with setting that up. It was very easy to go through the paperwork when buying the car I chose. There was a part of the mirror that was lifted that needed an adhesive and they were able to quickly fix this at Quicklane and kept my car there for a few hours. I was given a ride to my home while the new car was getting the mirror fixed. Later on, they delivered the car to my driveway which saved me and my family a trip out to pick it up. Everyone was very friendly and cared about helping me find the right car. More

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Ford Escape 2016 Bob was extremely helpful in making the deal right. There was an issue with the Ford Sync. Bob took care of getting it fixed and working correctly wit Bob was extremely helpful in making the deal right. There was an issue with the Ford Sync. Bob took care of getting it fixed and working correctly within a week. More

by lisan43515 Verified Customer Verified Customer

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Excellent Dealership and Staff Ty and the team were excellent. No pressure, but answered all my questions honestly. I never felt like I was being told what I wanted to here, but sim Ty and the team were excellent. No pressure, but answered all my questions honestly. I never felt like I was being told what I wanted to here, but simply the truth. So happy with my new F-150! More

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Friendly, fast, helpful, and easy. This dealership was great. Special thank you to Chris and Jenn for helping me into my dream car and for making the process as easy and quick as could This dealership was great. Special thank you to Chris and Jenn for helping me into my dream car and for making the process as easy and quick as could be. More

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My Experience I came to Klaben because Don Jacobs was referred by some of my friends as an honest and straight-forward person. I didn't work with Don, but rather wi I came to Klaben because Don Jacobs was referred by some of my friends as an honest and straight-forward person. I didn't work with Don, but rather with Louis Polos because Don was with other customers. Although I originally went to see Don and Louis showed us the cars while we waited, I ended up finishing the deal with Louis because I was comfortable dealing with him. I found Louis to be very helpful, humorous, and personable. What is more important - he was very honest. He asked us what we were looking for and showed us a Ford Escort that was a great deal even though we were looking at a less fitting model. It had everything we wanted and at a good price because it was marked down. We would have never even looked at that model if it wasn't for him, and I am so glad he did that for us. Louis gave us the entire history of the vehicle and went over every aspect of the features, warranty, etc. I knew more about that car than I did my own when he was done - no stone was left unturned in sharing the information. Just to put this in perspective, we just left another dealership that tried selling us a model that actually had frame damage. If it wasn't for a quick search online where we saw the vehicle report, we may have been suckered into buying it. Talk about day and night between our experience with them and Klaben. Used car buying is a scary experience - you need to know the dealer is reputable. I am grateful to Klaben for what they do and how they do it. The finance process - which is usually a shady transaction at some other dealerships - was also straight-forward, honest, and open. Jennifer is great to deal with and also quite personable. She even gave her experiences with the company, management, and ownership. After hearing some of her stories, I knew for a certainty this is the right place to be. The entire experience was exceptional from my point of view and would DEFINATELY recommend Klaben to others. More

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Knowledgeable , Customer Focused, and Courteous. My wife and I had a great experience with Matt and the whole Klaben team. I would recommend Klaben to anyone looking for a superior customer experien My wife and I had a great experience with Matt and the whole Klaben team. I would recommend Klaben to anyone looking for a superior customer experience while purchasing or leasing a vehicle. More

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Excellent We had been working with Doug since September of 2017 I had a Chapter13 in progress as soon as I received the order Judge Doug was all over it he call We had been working with Doug since September of 2017 I had a Chapter13 in progress as soon as I received the order Judge Doug was all over it he called me we set up an appointment we got the car signed and were out a lot faster than I thought. Excellent experience More

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First time car buying experience! Nick was incredibly helpful in assisting me with my first on my own purchase of a car. He was very patient and took his time to explain everything to Nick was incredibly helpful in assisting me with my first on my own purchase of a car. He was very patient and took his time to explain everything to me. I would definitely recommend Klaben. More

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2017 Ford Edge Joe was a fantastic sales man and I always get a great deal at Klaben! Fabulous prices and service! Will be returning in the very near future! Joe was a fantastic sales man and I always get a great deal at Klaben! Fabulous prices and service! Will be returning in the very near future! More

by KIERSTENSMOMMY2008 Verified Customer Verified Customer

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Painless experience We bought a car for my son from Klaben a few years ago. Roscoe was very helpful, and not pressuring. It was in fact a pleasurable experience. So las We bought a car for my son from Klaben a few years ago. Roscoe was very helpful, and not pressuring. It was in fact a pleasurable experience. So last week it was time for my daughter and we came back to Klaben. We met with Roscoe again and bought our second car and he was very helpful. More

by ROBERTMALLIK Verified Customer Verified Customer

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