Jennifer Cacciola
Jennifer Cacciola at Universal Hyundai

Jennifer Cacciola | Page 7

Certified Sales Consultant

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

Contact Me
4.7
75 Reviews

Dealership Experience

8 yrs, 6 mos

Industry Experience

8 yrs, 6 mos

Languages Spoken

English English

4.7

75 Reviews

Write a Review

75 Reviews of Jennifer Cacciola

July 01, 2021

Dealership Rating
Employee Rating

Lack of follow up from the sales team, many promise to follow up with me regarding the bump on the side door, I have called couple of times and been totally ignored. Car is fantastic but the costume servi More

by ROBSON.P.ARAUJO
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Cesar Alegre, Mustapha Bernannou, Christopher Johnson, Michael Hernandez , Luis Arevalo, Jose Barbastefano, darrin diaz, Errol Gillette, Nick Gomez

Jul 18, 2021

Universal Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending me a message with your contact information so I can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

Jul 18, 2021

ROBSON.P.ARAUJO responded

After sales was made, lack of follow up, car has a dent on the side door, promise was made that would be fix next day and i haven't heard from the sales team, i have called, left messages and text. I have been a costumer for the past 20 years, costume service has gone down.

Jul 18, 2021

ROBSON.P.ARAUJO responded

If you need to contact me: robson.p.araujo@disney.com 321 239 6680

May 08, 2021

Dealership Rating
Employee Rating

The service was great. Very professional and quick. My car needed the work and they did it perfectly. They started working on my car a few minutes after I got there and finished in a ver rímenla manner. T More

by Ottosar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 10, 2021

Universal Hyundai responded

Thank you for such a kind review. We strive to provide the best service and deals to our customers and your happiness is always our mission.

May 06, 2021

Dealership Rating
Employee Rating

Jennifer was really good. She kept me informed and was really kind. This rating is thanks to her attentiveness, sense of urgency and very good service. More

by Cyd_j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 10, 2021

Universal Hyundai responded

Thank you for this kind review, much appreciated!

March 19, 2021

Dealership Rating
Employee Rating

Jennifer Cacciola is a very pleasant and funny person. It was a wonderful experience with her finding the right color and model of my new car. If it weren’t for her I would have walked out over a deal of $3 More

by bml160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hector Riquel

Mar 19, 2021

Universal Hyundai responded

bml160, we are happy to hear that we were able to meet your expectations and that Jennifer provided you with excellent service! Congratulations and safe journeys!

September 15, 2020

Dealership Rating
Employee Rating

We bought a 2019 Tucson from Jennifer 2 weeks ago. Since we knew which car we wanted, we were able to get started with the paperwork (you know, the fun part). It was relatively painless which is a really go More

by Dwest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lori Bautista

Sep 16, 2020

Universal Hyundai responded

Dwest, Thank you for sharing this wonderful review with us and also letting us know that our staff made sure you got your questions, answered in a timely manner. This is the experience we strive with all our guest and thank you again, safe journeys!

July 23, 2020

Dealership Rating
Employee Rating

Love my NEW 2020 NISSAN ROGUE SV I shopped at 5 dealerships before I found the right one. I found the folks at UNIVERSAL willing to make a good offer on my new car. Jake McNeely More

by mike403
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely, Joshua Steinlauf

Jul 24, 2020

Universal Hyundai responded

Congratulations Mike403, Thank you for purchasing with Universal Nissan. Your satisfaction is of upmost importance to us. We appreciate you taking a minute of your time to share this wonderful review on how your visit went great and that Jake M. made you car buying process a hassle fee experience, thank you! Safe travels !

March 07, 2020

Dealership Rating
Employee Rating

My husband had a car accident recently which resulted in a total loss. With the stress of the process, we were glad to have a smooth car buying process with Jennifer at Universal Hyundai. We told her what w More

by naomi.glo92
Recommend Dealer
Yes
Mar 10, 2020

Universal Hyundai responded

Naomi, thank you for taking the opportunity to share this with us and we are glad to hear Jennifer made your visit with us a hassle free experience, thank you for sharing and don't hesitate to call us, if you have any questions!

March 07, 2020

Dealership Rating
Employee Rating

Jennifer was great. She was very helpful through the entire process of buying a car. I am recommending her to all of my family and friends. This was the best car buying experience I’ve ever had. More

by Lucy
Recommend Dealer
Yes
Mar 10, 2020

Universal Hyundai responded

Hello Lucy, this is great to hear and we are happy that Jennifer made your car buying experience a good one and again thank you for the recommendation!

February 18, 2020

Dealership Rating
Employee Rating

Smooth, easy Jennifer was fantastic. She was knowledgeable, attentive, but not pushy...We really like that. We have been to many dealers in a month period, and we More

by rynmcgill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Reinaldo Matos

Feb 20, 2020

Universal Hyundai responded

Thank you for sharing your experience with us and Yes, Jennifer is great! Jennifer is always making sure that her customers get the best experience while here, always listening to what they want and making sure to answer their questions. Welcome to the Universal Hyundai family!!

January 31, 2020

Dealership Rating
Employee Rating

We had a good experience Jennifer Cacciola was wonderful she is the best ,she knows the business She listened to our needs and delivered exactly was we asked for More

by Gloriagrillo56
Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely

Feb 03, 2020

Universal Hyundai responded

Awesome review and thank you for sharing!

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