Jennifer Perez | Page 18

Peter takes great care Of me as the customer and is very concerned about what is going on with my vehicle. He is an amazing advisor, and I am grateful that he is working at Elder Ford Of Tampa at the Quickl concerned about what is going on with my vehicle. He is an amazing advisor, and I am grateful that he is working at Elder Ford Of Tampa at the Quicklane More

by Lover of Elder Ford Verified Customer Verified Customer

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My service manager Jenn. Is awesome. But I had to come in to show the technician two simple problems. They were both fixed at Brandon Ford. I need a few more things completed Is awesome. But I had to come in to show the technician two simple problems. They were both fixed at Brandon Ford. I need a few more things completed. But you never have a loaner available. More

by Wteets70 Verified Customer Verified Customer

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The only thing I think service should do is make sure they have the oil filter for your car ahead of time and not make the customer wait and make them late for work they have the oil filter for your car ahead of time and not make the customer wait and make them late for work More

by bradwinters61 Verified Customer Verified Customer

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The staff was very friendly and helpful. Communication was prompt and clear. I appreciated the courtesy from the beginning to the end of the service process. Communication was prompt and clear. I appreciated the courtesy from the beginning to the end of the service process. More

by tropmichael Verified Customer Verified Customer

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The Dealership service department is subpar . However, the Quicklane crew is awesome !!! When the service department at the dealership scheduled me for an appointment to look at a check en However, the Quicklane crew is awesome !!! When the service department at the dealership scheduled me for an appointment to look at a check engine light & then told me, after arrival, that I would have to leave it over the weekend, because they were overbooked (I had already taken a day off work ),I went next door to see Peter about getting my oil changed, since I was already there & had nothing else to do. Not only did he get me in for the 60,000 mile service, he also had the mechanic che k out the code & had the parts that were defective replaced (under full warranty), that same day. Peter puts the "SERVICE" in customer service . . . TOP NOTCH !!! More

by jaimekelly69 Verified Customer Verified Customer

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Excellent service every time. Elder Ford is the only dealer I trust with my vehicle ! Elder Ford is the only dealer I trust with my vehicle ! More

by dkincaid77 Verified Customer Verified Customer

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I asked a copy of my guarantee and talk with someone in Finance to notify that I paid my car and did not get a reply with the information. Jennifer helped me in other matters and I want to say her Thank Finance to notify that I paid my car and did not get a reply with the information. Jennifer helped me in other matters and I want to say her Thanks. If someone can help me, would be very happy. I would like to get the same service that when I purchase the car. More

by Evpaniagua Verified Customer Verified Customer

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This dealership demonstrates that they cares about this community by helping us reach our dreams. community by helping us reach our dreams. More

by kyneshahutchins0921 Verified Customer Verified Customer

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He was a very nice man and he was a good guy to work with on my car on my car More

by dangereuse41 Verified Customer Verified Customer

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Daniel and Petee and the fellas at the Quick Change center do some amazing work. All though it takes longer than some of us have to get small things like a single tire changed, they are always professi center do some amazing work. All though it takes longer than some of us have to get small things like a single tire changed, they are always professional and courteous each time I come in for any service. More

by danielgarrett8420 Verified Customer Verified Customer

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