Jennifer Perez | Page 2

Jennifer Perez is awesome! She went above and beyond for me. I will keep coming back because of her. She went above and beyond for me. I will keep coming back because of her. More

by SUEYRAS Verified Customer Verified Customer

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I can't comment on Jennifer Perez because when I went in for service, she was not at her desk. When I went back to get answers for what was going on, she was not at her desk. And then when I returned to pic for service, she was not at her desk. When I went back to get answers for what was going on, she was not at her desk. And then when I returned to pick up the truck she was still not at her desk, and I never actually met her. As far as the rest of my experience, I purchased a truck that had over $3000 of add-ons. One of them was a ceramic coat that the truck does not have. The other one was tint that the truck also did not have. I have receipts for both of those services which I had done myself afterwards. It also says that there is a spray on bedliner, which is the original one from when the truck was new and is missing in half of the spots. I don't need a bed liner so I let that go. However, considering that you are charging thousands of dollars for things that customers do not have the option to choose or not choose you should at least have those things done. I also had an issue that right out of the dealership when I was on the highway and hit 70 miles an hour, the truck was vibrating. The response from the team was terrible as soon as it came to service and not sales. I could not believe that such a large dealership was run in such a way. Finally, I bought a new scanner for one of my other vehicles and just for fun decided that I would scan my new truck. It has a deleted code for a transmission control module. That means that somebody scanned the truck at the dealership, saw this issue, and deleted the message without addressing the concern. This is a mechanical problem and something that could make my truck stop More

by seasidedreamspoolservice Verified Customer Verified Customer

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Jennifer and the entire team were fantastic. I am extremely pleased to find a dealership that can service my brand new F-150 Shelby that I purchased from Matthew-Currie last year. I was unaware I am extremely pleased to find a dealership that can service my brand new F-150 Shelby that I purchased from Matthew-Currie last year. I was unaware that they did not have a Shelby certified master technician. Thank you to Jennifer Perez as she was unmatched in her assistance. Also, my plan is to come back in the coming months and have the vehicle coded across the street, which was another great referral from Jennifer. More

by mark.owens Verified Customer Verified Customer

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Awesome communication and fast turnaround time. They offer loaners which is very important to me because I work 24/7 They offer loaners which is very important to me because I work 24/7 More

by RodneyClos Verified Customer Verified Customer

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Quick lane is the best. they do the job, have reaccommodation and do what is asked for quick in and out. if there is something that is bigger they can arrange with across th they do the job, have reaccommodation and do what is asked for quick in and out. if there is something that is bigger they can arrange with across the street to have the work done. More

by Jamesclaycomb3 Verified Customer Verified Customer

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Always gets me the answers I need and SUPER friendly! Jennifer is the best!! Amazing! Jennifer is the best!! Amazing! More

by NICHOLENEWMAN31 Verified Customer Verified Customer

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My family has purchased four vehicles from this dealership and had them maintained there also and all of the experiences have been awesome. dealership and had them maintained there also and all of the experiences have been awesome. More

by maxmiller1962 Verified Customer Verified Customer

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Jennifer and Giovanny are the best advisors at this dealership. If your car is damaged or has any issues, they always help and truly care about their customers. Highly recommended. dealership. If your car is damaged or has any issues, they always help and truly care about their customers. Highly recommended. More

by Jenniferpaolabernaltorres Verified Customer Verified Customer

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Sales and service great. Finance experience poor. Kyle Klous-5 Star. Two other finance folks, poor. Finance experience poor. Kyle Klous-5 Star. Two other finance folks, poor. More

by CHEFBABYJASON Verified Customer Verified Customer

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Daniel Arias was wonderful, he explained everything and got my car in an out before the scheduled time. He is an asset to this organization !! Great work Ford !!! got my car in an out before the scheduled time. He is an asset to this organization !! Great work Ford !!! More

by SONIA.ULLOA4240 Verified Customer Verified Customer

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