Jeremy Garavel

This is the third WRX I purchased from Garavel and they always treat you like family! Dave Novik is a great salesperson who knows his stuff and genuinely cares about his customers. Jeremy Garavel the gen always treat you like family! Dave Novik is a great salesperson who knows his stuff and genuinely cares about his customers. Jeremy Garavel the general manager gave me a very good price, Logan Hankins the used car manager always works to get you the best trade in value, and Teddy Mochlas the new car manager will always go out of his way to locate and secure the exact car that the customer wants. And Jose Marin the finance manager took care of my paperwork in a super efficient and pleasant manner answering all questions. If you are looking for a Subaru, there really is no reason to go anywhere but Garavel Subaru! More

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Our lease of Subaru Crosstrek from Garavel coming to the end. I would like to express one more time the following: We consulted with a few different (by location) Subaru dealerships, explaining our situat end. I would like to express one more time the following: We consulted with a few different (by location) Subaru dealerships, explaining our situation. All of them were simply shocked on how we, as customers, were treated by unprofessional, disrespectful, unmannered and lazy team at Garavel. The reason for all these epithets is more than fair, because our complaints(concerns) almost right away from the time we started driving the leased car, finally were addressed at a different Subaru dealer, and the cause was clearly explained and pictured in the Report of a Full Multi-Point Vehicle Inspection, which the service team at Garavel never offered and never performed. Our concerns at Garavel dealership, were not taken Seriously: instead, the service team was humiliating and mocking us, saying this car is not for us; everything is fine with a car, and we are only customers who complain about a brand-new car. However, the findings in the Report provided by Dan Perkins, were so shocking and required additional consultation with a Legal professional, specializing on dealerships. The arrogant team (especially "managers"), whose unacceptable behavior the Gen. Manager protected, refused to resolve the serious issues. There was no help at all from from Mr.J. Caravel, who was just covering up the incident. The service at another Subaru location was just outstanding, as at many other places (Mini, Toyota, etc.) I had in the past. Understanding our situation, some services at a new place were performed at no charge, and some with a huge discount, also not requiring us (my son and I), to have a ride with the technician. He was professional enough to figure out himself what the problems are with a car we drive, compared to your technicians who required us to ride with them, which is absolutely not necessary for a real professional. The simple answer would be in a Multi-Point Inspection, which for some reason, intentional or not, the service team at Garavel did not want to perform. So, for more than 1 year, because of them, we were exposed to danger to our health and safety. No matter what they will do or say now, I keep all our complaints in my file with a time of appointments, which started in the beginning of last year, almost right after the lease. We also have some witnesses whom we shared our concerns with and who suggested a full check-up. The primary goal for the service should be: to satisfy Every customer at Every opportunity!  But the goal at Garavel, seems, is just collecting the 5*-star reviews (real or not) in order to receive a Winning Awards, which, in my opinion, that team does not deserve.  Also, we were unpleasantly surprised when the employees at the Finance Dept. at Garavel, could not find our leasing contract and answer the questions, showing their incompetence. The worst experience we ever had in our life at this dealership!!! More

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Great service; great deal; VERY professional team, across the board!!! I highly recommend this dealership. 5 stars!! the board!!! I highly recommend this dealership. 5 stars!! More

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Dave Novik is knowledgeable and efficient. He anticipates my questions even before I ask. His explanations of the car's features is thorough. The delivery process was very smooth. A great e He anticipates my questions even before I ask. His explanations of the car's features is thorough. The delivery process was very smooth. A great experience. More

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Dave was very much Giving up his time, with patient and understanding The kindness of Paul and Jeremy Garavel is beyond words of appreciation understanding The kindness of Paul and Jeremy Garavel is beyond words of appreciation More

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Rafael was extremely knowledgeable and easy to work with. I would highly recommend Garavel subaru. I would highly recommend Garavel subaru. More

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I just leased my second vehicle from Garavel Subaru. We purchased a pre-owned vehicle 9 years ago, and upgraded to a 2024 Forester Wilderness. I could not be happier with my vehicle, and the employees We purchased a pre-owned vehicle 9 years ago, and upgraded to a 2024 Forester Wilderness. I could not be happier with my vehicle, and the employees (or should I say Family) at Garavel Subaru. Everyone is so wonderful, and they make purchasing a vehicle so easy. They are friendly, knowledgeable, and honest. I wouldn't go anywhere else to purchase or lease a vehicle. Rudy was very patient with us through this process, and Logan gave us a great trade-in which made this lease a very smart choice. Tom explained all the details on leasing and the process. Everyone was so kind, and the Service Department was very quick to assess our prior vehicle. I really can't say enough about Garavel Subaru....Thank you Jeremy Garavel for providing such an excellent dealership! More

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The entire experience of getting a new car was a true delight. Dave Novik and the entire Garavel Subara management and staff went above and beyond to make the process efficient and enjoyable. delight. Dave Novik and the entire Garavel Subara management and staff went above and beyond to make the process efficient and enjoyable. More

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My experience at Garavel Subaru and my kind, extremely competent and respectful sales consultant Dave Novik went above and beyond my expectations as did the dealership experience. No hassles or problems competent and respectful sales consultant Dave Novik went above and beyond my expectations as did the dealership experience. No hassles or problems and when an issue did arise, was handled with a "no problem" response with immediate follow through. My experience was stellar and I never felt any pressure from anyone. I was introduced to managers and assistants in every department and even found they have a "Technology Specialist" to assist customers with tech related issues that you may call and/or visit to educate customers on the sometimes daunting task of understanding your new vehicle! My best ever car buying experience! More

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My experience at Garavel was exceptional. This was our fifth lease with Dave Novik, and we have become life-long customers. Dave explains everything in great detail, and we never feel press This was our fifth lease with Dave Novik, and we have become life-long customers. Dave explains everything in great detail, and we never feel pressured. Since the day we have driven our new Subarus home, Dave continues, in a most gracious way, to answer all of our questions. This is a great dealership, and Dave is a valuable asset to this organization. Thanks again Dave for taking such good care of us! Dom & Deb Cardamone More

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