Jeremy Rodock | Page 6

After being frustrated for returning to the service center for months for the same vehicle instability problem, the issue was finally resolved, thanks to manager Jeremy for listening to me and taking a center for months for the same vehicle instability problem, the issue was finally resolved, thanks to manager Jeremy for listening to me and taking action, and for the wonderful customer service offered by madam Isatou. I am a happy customer. More

by mucook Verified Customer Verified Customer

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Jeremy always does a great job for me. Toyota has always supported me. 5 star always. Keep up the good work. Your loyal customer Doug Kenehan Toyota has always supported me. 5 star always. Keep up the good work. Your loyal customer Doug Kenehan More

by dkenehan Verified Customer Verified Customer

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Outstanding services, friendly environment and no delays. I will surely recommend their services to other customers. I will surely recommend their services to other customers. More

by jkonika Verified Customer Verified Customer

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The waiting area at the service center is very comfortable. My experience with Maggie and Jeremy has been very positive and every other associate I spoke with was very personable. The service de comfortable. My experience with Maggie and Jeremy has been very positive and every other associate I spoke with was very personable. The service department really seems to care about their customers which will keep me coming back. More

by mdwindsor Verified Customer Verified Customer

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Always dependable, trustyworthy. They do not try to over sell you on service. Extremely satisfied They do not try to over sell you on service. Extremely satisfied More

by todd.abens Verified Customer Verified Customer

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Jeremy really went above and beyond! It was reassuring to have someone who’s not only knowledgeable but also took the time to listen to my concerns and kept me in the loop when repairs w It was reassuring to have someone who’s not only knowledgeable but also took the time to listen to my concerns and kept me in the loop when repairs weren't going as planned. He even helped when I was looking at a new (to me) car and referred me to a salesman at Drive Direct, who also provided excellent service. More

by shaw.alyssa5 Verified Customer Verified Customer

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Ryan GM called me to check in if I am having trouble with my car. I told my concerns and he kindly offered considerable options to trade-in my car I bought from Drive Direct months ago. He cared his customer my car. I told my concerns and he kindly offered considerable options to trade-in my car I bought from Drive Direct months ago. He cared his customer’s satisfaction and have us left the place happier than ever. Thank you for showing value to your customer and be honest! More

by tzirareyhan Verified Customer Verified Customer

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Fantastic employees, always a great experience will recommend to everyone I know.easy to set an appointment and car is always done on time.thaks Toyota Direct recommend to everyone I know.easy to set an appointment and car is always done on time.thaks Toyota Direct More

by mikristof Verified Customer Verified Customer

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Outstanding customer service. Friendly and high quality work. Reasonable prices. Always transparent about the work needed. Friendly and high quality work. Reasonable prices. Always transparent about the work needed. More

by mhwander68 Verified Customer Verified Customer

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I took vehicle in for oil change. Needed alignment a bolt broke they had to order no communication on when it arrived I did all the calling. After got vehicle home it was leaking oil Needed alignment a bolt broke they had to order no communication on when it arrived I did all the calling. After got vehicle home it was leaking oil (wasn’t and never have before) turned out to be oil cooler. I truly believe the tech who did oil change damaged it but did not take responsibility and how did you not know it was leaking before I left with vehicle the first time. Had to take back in and part needed ordered and again I did all the communication on asking if part came in and when vehicle would be done. I have purchased all my vehicles from Toyota Direct because I love Perry Singh. Service center not so much. More

by OHIO.STEPHANIE Verified Customer Verified Customer

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