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Jeremy Rodock
85 Reviews
85 Reviews
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85 Reviews of Jeremy Rodock
Verified Customer
May 03, 2025
The unethical staff lies to get you to take services that your car doesn't need. your car doesn't need. More
by gaveflores1234
Other Employees Tagged: Joey Lyn Ronk, Caleb Meyer, Clifford Williams, Sean Toth, Kayna Wooten
March 28, 2025
Excellent Job done . Will recommend Toyota to friends, family and colleagues. Will always bring my car for repairs. Will recommend Toyota to friends, family and colleagues. Will always bring my car for repairs. More
by frank.boamah
Other Employees Tagged: Jim Elgin, Mindy Hill, Isatou Jahateh
March 21, 2025
Changes needed for the warning lights was not fully addressed, initially, but Jeremey, the Service Manager, took time to personally inspect my vehicle to verify the additional work required, which was addressed, initially, but Jeremey, the Service Manager, took time to personally inspect my vehicle to verify the additional work required, which was completed. More
by GGODORH
March 18, 2025
If Justin was the closing/finance guy, he was efficient and very knowledgeable. I am not at all happy with your service department. When I purchased the vehicle. I was told by Russell that the kick sensor and very knowledgeable. I am not at all happy with your service department. When I purchased the vehicle. I was told by Russell that the kick sensor was not installed but I should call the service department after a couple of months to see if you received them in and they would install at no charge to me as it should have been on the vehicle in the first place. I called and spoke with a representative in the call center who stated that the parts were in and scheduled an appointment for me on Monday February 17. I drove 75 miles from my home to the dealership. I pulled my car into service and handed over the keys. 2 hours later, I was told that the parts were not in stock and I would have to come back. I asked to speak with a supervisor and Jeremy came over to discuss it. I told him that I was told the parts were in and scheduled that appointment. I was not driving all the way back AGAIN. This was YOUR error! Jeremy told me that he would call me to discuss a coupe of options the next day. I left with no kick sensor. Jeremy didn’t call the next day but did call 3 days later and left a message asking for me to call him back to discuss options. I called back the number he indicated a few days later, received voice mail and left a message that I was returning Jeremy’s call. THAT WAS AT THE END IF FEBRUARY. NO ONE IN SERVICE HAS YET CALLED ME BACK TO GIVE ME OPTIONS ON GETTING MY KICK SENSOR INSTALLED. I would appreciate getting a call from the service manager to review my options of getting this taken care off. More
by kwise14
March 18, 2025
I went to get a service done but it was not done. This is the worst place to get your service done. This is not the first time I had issues with them. If I could give back my toyota back and buy the This is the worst place to get your service done. This is not the first time I had issues with them. If I could give back my toyota back and buy the Kia I had in mind, I would. No more toyota cars for me. Run while you can. Awful customer service. More
by sue
March 03, 2025
After being frustrated for returning to the service center for months for the same vehicle instability problem, the issue was finally resolved, thanks to manager Jeremy for listening to me and taking a center for months for the same vehicle instability problem, the issue was finally resolved, thanks to manager Jeremy for listening to me and taking action, and for the wonderful customer service offered by madam Isatou. I am a happy customer. More
by mucook
Other Employees Tagged: Isatou Jahateh
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