Jeremy Sullivan
Jeremy Sullivan at Don Ayres Honda
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Jeremy Sullivan | Page 18

Service Advisor

Don Ayres Honda

4740 Lima Road
Fort Wayne, IN 46808

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5.0
410 Reviews

For the last two years, service advisor Jeremy Sullivan has done his best to meet all of his customers’ needs. A lot of times, they tell him just how tough it is to take time away from their day to get an oil change or keep up with routine car maintenance. Beginning Monday, all that is going to change. Thanks to the new Happy Hours program, Don Ayres customers can take advantage of the less hectic evening hours to get their cars tuned up. “We decided to extend our hours,” Jeremy said. “A lot of our customers work during the day and this makes it easier for them to get their cars in. If we can make it any more convenient, then that’s what we’re here to do.” Outside of work, Sullivan has little time to rest. As the father of a one-year-old son, he says he’s almost always on the move.

5.0

410 Reviews

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410 Reviews of Jeremy Sullivan

May 12, 2021

Dealership Rating
Employee Rating

We have worked with Rick Kruger for over 10 years and appreciate his energy and honesty. He works hard to match our needs to the right vehicle. #HondaRick #Rickatdonayreshonda More

by jjayahraus
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Kruger

May 06, 2021

Dealership Rating
Employee Rating

Searched for and found solutions for hesitation in transmission. Discovered there was a software update and installed it. Car wash was a nice touch too More

by Medic247c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 06, 2021

Don Ayres Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that our service team met your expectations. Thank you again for choosing Don Ayres Honda, we look forward to having you as one of our valued customers for many more years to come!

May 04, 2021

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Employee Rating

Excellent experience as always. Very professional. Service exceptional. We’ve purchased 10+ vehicles at Ayers: 5-6 Pilots; 4 CRVs. Odyssey. Civic for my parents. Obviously we keep returning for all of More

by Ronner
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Hitzemann, Rick Squires, Doug Settle , Josh Chase

May 04, 2021

Don Ayres Honda responded

Congratulations on your new purchase. Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 02, 2021

Dealership Rating
Employee Rating

Service dept. has been major factor in staying with Don Ayres for many years. Attention to detail, accommodation, problem resolution by Doug and Jeremy, great. More

by cplus0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Doug Settle

May 02, 2021

Don Ayres Honda responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

April 26, 2021

Dealership Rating
Employee Rating

I only take my 10 year old Honda to Don Ayers for service as I did my 14 yr Honda before that. In all that time I’ve rarely needed to come for more than just routine maintenance. More

by Laurie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 26, 2021

Laurie responded

I’ve gone to Don Ayers for 24 years and don’t have a back garage even if I wanted one.

April 15, 2021

Dealership Rating
Employee Rating

Jeremy in service area is always wonderful, service is prompt, delivered on time, waiting area is clean and people are polite. What else could one want? More

by proughsep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 16, 2021

Don Ayres Honda responded

Thank you so much for your kind words for Jeremy, and for taking the time to leave us this wonderful feedback!

April 12, 2021

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Employee Rating

Everything was done with great service and all the service was outstanding. We couldn’t get better service than in Don Ayers, because you always have great service. We have only the best in Fort Way More

by Janet Al-Janabi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Watkins, Rick Squires, Charles Suter , Tony Vincent

Apr 12, 2021

Don Ayres Honda responded

Thank you, Janet, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Don Ayres Honda.

April 03, 2021

Dealership Rating
Employee Rating

Process was quick and easy with no hassle! Also look forward to working with their top notch service department for many years to come. Thanks to all who help with our new Van! More

by Chuck S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Baney, Charles Suter, Matt Walker, Ron Conner, Zach Chausse , Scott Bianski, Zach Bloom, Pete Ort, Tony Vincent

March 31, 2021

Dealership Rating
Employee Rating

Working with Andy Hitzeman to purchase my new 2022 Honda Odyssey Elite was so easy. Andy has a great personality and was so helpful in walking me through all the features of this wonderful vehicle. This i More

by csteeg1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Andy Hitzemann , Joe Gates

March 21, 2021

Dealership Rating
Employee Rating

Jeremy Sullivan is always cheerful and completes what is needed. I am greeted by name, provided with professional service and given updates along the way. I highly recommend Don Ayres Service. More

by indiana.girl
Recommend Dealer
Yes

Other Employees Tagged: Doug Settle

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