Jeremy Sullivan
Jeremy Sullivan at Don Ayres Honda

Jeremy Sullivan | Page 23

Service Advisor

Don Ayres Honda

4740 Lima Road
Fort Wayne, IN 46808

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5.0
464 Reviews

For the last two years, service advisor Jeremy Sullivan has done his best to meet all of his customers’ needs. A lot of times, they tell him just how tough it is to take time away from their day to get an oil change or keep up with routine car maintenance. Beginning Monday, all that is going to change. Thanks to the new Happy Hours program, Don Ayres customers can take advantage of the less hectic evening hours to get their cars tuned up. “We decided to extend our hours,” Jeremy said. “A lot of our customers work during the day and this makes it easier for them to get their cars in. If we can make it any more convenient, then that’s what we’re here to do.” Outside of work, Sullivan has little time to rest. As the father of a one-year-old son, he says he’s almost always on the move.

5.0

464 Reviews

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464 Reviews of Jeremy Sullivan

June 01, 2021

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Employee Rating

Jeremy and the rest of the service crew will go out of their way to help their customers! I highly recommend taking your vehicle here for service. More

by Mwhite1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 28, 2021

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I brought my car in a little early for its oil change and Don Ayres got right on it and finished it in a remarkably short time. More

by gart30
Customer Service
Friendliness
Price
Recommend Dealer
Yes

May 27, 2021

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Working with Jeremy has always been a great experience he is very knowledgeable and gets the job done quickly. You should pay him more. thanks! More

by pluarde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 26, 2021

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Employee Rating

Jeremy is always a frustrate serve adviser Always a pleasure to work with him. Easy to schedule easy drop off. Easy pickup. I just wish they washed card each time they are serviced. More

by Mgbme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 12, 2021

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Employee Rating

We have worked with Rick Kruger for over 10 years and appreciate his energy and honesty. He works hard to match our needs to the right vehicle. #HondaRick #Rickatdonayreshonda More

by jjayahraus
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Kruger

May 06, 2021

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Employee Rating

Searched for and found solutions for hesitation in transmission. Discovered there was a software update and installed it. Car wash was a nice touch too More

by Medic247c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 06, 2021

Don Ayres Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that our service team met your expectations. Thank you again for choosing Don Ayres Honda, we look forward to having you as one of our valued customers for many more years to come!

May 04, 2021

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Excellent experience as always. Very professional. Service exceptional. We’ve purchased 10+ vehicles at Ayers: 5-6 Pilots; 4 CRVs. Odyssey. Civic for my parents. Obviously we keep returning for all of More

by Ronner
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Hitzemann, Rick Squires, Doug Settle , Josh Chase

May 04, 2021

Don Ayres Honda responded

Congratulations on your new purchase. Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 02, 2021

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Employee Rating

Service dept. has been major factor in staying with Don Ayres for many years. Attention to detail, accommodation, problem resolution by Doug and Jeremy, great. More

by cplus0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Settle

May 02, 2021

Don Ayres Honda responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

April 26, 2021

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Employee Rating

I only take my 10 year old Honda to Don Ayers for service as I did my 14 yr Honda before that. In all that time I’ve rarely needed to come for more than just routine maintenance. More

by Laurie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 26, 2021

Laurie responded

I’ve gone to Don Ayers for 24 years and don’t have a back garage even if I wanted one.

April 15, 2021

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Employee Rating

Jeremy in service area is always wonderful, service is prompt, delivered on time, waiting area is clean and people are polite. What else could one want? More

by proughsep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 16, 2021

Don Ayres Honda responded

Thank you so much for your kind words for Jeremy, and for taking the time to leave us this wonderful feedback!

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