Jeremy Tatem

I can’t say enough about the experience I had this past Saturday 6/10 while my purchasing my new BMW. As with every time that I’ve been there, I was greeted with a warm hello and a smile and felt completel Saturday 6/10 while my purchasing my new BMW. As with every time that I’ve been there, I was greeted with a warm hello and a smile and felt completely comfortable and at home. Kevin Hine was fantastic, he made everything simple and straightforward with my purchase. The general sales manager Val Goldenberg and I chatted it up a few times, you’ll always see him flying around the showroom making sure everyone is enjoying their experience. Whenever I’m in the market, there’s no place that I’d rather give my business and the same will go when it’s time for a new one. Thanks Kevin, Jim, Val and Matt for taking such great care of me and thank you to the rest of the staff for laughing and joking around with me throughout the morning. See you next time More

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I have been leasing and buying BMW's with Tulley for over 10 years. Gloria Prosper is one of the best professionals in the field. Val the general manager is a gentleman, very nice and will do everything to m 10 years. Gloria Prosper is one of the best professionals in the field. Val the general manager is a gentleman, very nice and will do everything to make sure all clients are treated with respect. More

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This is our 3rd lease with Tulley and it’s getting better and better. They are very professional, honest, and straight forward. It’s another level of customer service that we don’t just find in any place. We and better. They are very professional, honest, and straight forward. It’s another level of customer service that we don’t just find in any place. We feel like an extended family at Tulley. We’re so grateful to Gloria and Al at Tulley BMW for everything. More

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I bough my X3 here, brought my cars here for services too. Recently have my 5 series for service and check out the abnormal loud “whopping noise” on the back of the engine. When I picked up the vehicle too. Recently have my 5 series for service and check out the abnormal loud “whopping noise” on the back of the engine. When I picked up the vehicle, the loud engine noise is still there. The service advisor and the technician confirmed that and want to compare it with other 5 series. It has been over a month since, the abnormal engine noise getting loud and louder each morning, I try many ways, text, email and voicemail, to follow up with the issue but no response. It is really unprofessional. Not bring my cars here again More

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Our BMW client advisor, Gloria Prosper, is the epitome of customer service! Gloria maintains communication throughout the ownership of your vehicle. We really appreciate her advice and expertise for every customer service! Gloria maintains communication throughout the ownership of your vehicle. We really appreciate her advice and expertise for every BMW purchase. Buying a new BMW is always enjoyable, but Gloria made it even better! More

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Wonderful Car Buying Experience I worked with Rick Belgiorno in purchasing my new X3. What an absolute pleasure! Rick was knowledgeable and, more importantly, personable. He listened I worked with Rick Belgiorno in purchasing my new X3. What an absolute pleasure! Rick was knowledgeable and, more importantly, personable. He listened closely to what I wanted and made me feel as though I were the most important customer in the showroom. When it was time to pick up my car he seemed genuinely giddy about the car and made any lingering doubts about option decisions disappear! I hope I always have the opportunity to work with him in future car purchases. A shout out also to Val Goldenberg, Amanda Brown, and Jeremy Tatem for their wonderful service as well. You all made hubby and me lifelong customers at Tulley BMW with your customer-focused culture. More

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Best BMW Dealership My husband and I recently purchased an X5 from Gloria Prosper at Tulley BMW in Nashua and couldn't be happier. Gloria really went above and beyond. My husband and I recently purchased an X5 from Gloria Prosper at Tulley BMW in Nashua and couldn't be happier. Gloria really went above and beyond. She was professional, knowledgeable, helpful, and easy to work with. We never felt pressured at any point in the process. We had looked at, researched, and test-driven multiple X5s from multiple other dealerships in surrounding states, but Tulley and Gloria made the deal happen. We needed a tow hitch added to the car and Gloria was able to make a service appointment for us just two days later with a loaner car (we live quite far from the dealership). We had previously purchased a BMW from a dealer closer to where we live and they were never able to provide a loaner car without at least 3-4 weeks notice, yet Tulley accommodated us just two days later. Since our purchase, any time that we've called with questions Gloria and the service team have handled our questions quickly and professionally, proving that their professionalism and service doesn't end once the deal is done. After our service visit we asked Gloria a question related to our tow hitch and she and Jay both came out to the car to show us a few things. Everyone there is just really willing to go the extra mile. In a time where it seems customer service is lacking everywhere, I give Gloria and Tulley my highest recommendation and sincerest thanks. More

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Loaner cars Has anyone dropped their personal bmw to the service station and upon return saw their persona car was driven for over 200 miles and their are new scr Has anyone dropped their personal bmw to the service station and upon return saw their persona car was driven for over 200 miles and their are new scratches on the car, candy wrappers in the back seat. This was my experience with Tulley on my x5. It seems they allowed their staff to drive my car or it was used as a loaner car for a week More

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Super easy and very accommodating The service here was incredible and I will 100% be going back for any service that I may need. The building itself kept me entertained for a couple ho The service here was incredible and I will 100% be going back for any service that I may need. The building itself kept me entertained for a couple hours and it was all so easy and everyone was so friendly. More

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Look no further! Let's face it -- being in the car business is hard. Many people are just looking for the best bottom line price without regard for what else the deal Let's face it -- being in the car business is hard. Many people are just looking for the best bottom line price without regard for what else the dealer has to offer. I've been a customer of Tulley BMW now for 11-years, and have purchased 3 cars from them. What keeps bringing me back is their professionalism, customer-first attitude and unrelenting desire to offer the best service experience in New England. From the initial sale, Jay, Gloria, and Val have been consummate professionals and have treated me like a king. Val even went so far as to order a car for me to my specs without a contract in hand. The service experience is nothing short of spectacular. Here's a recent example. While I was traveling, my wife threw out her back and was going to have to cancel an appointment to put winter tires on her X3. Jeremy in service sent a runner to the house to drop off a loaner car, load the tires in the back of her X3, and bring it back to Tulley. Now that's going the extra mile! This level of service doesn't happen by accident and you certainly can't take it for granted. It takes a lot of hard work and sustained commitment to excellence at the management level. Tulley has demonstrated this in spades over the years so I simply can't imagine buying a BMW anywhere else. More

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