Jerome was patient to help find and deliver my perfect
M2. He was patient and understanding.
M2. He was patient and understanding.
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by KURTMUNCH
Verified Customer
Verified Customer
Other Employees Tagged:
Essex Salcido
Dec 13, 2025 -
Niello BMW Elk Grove responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Jerome was great to deal with.
He was kind, courteous, responsive, and it was a pleasure to work with him.
He was kind, courteous, responsive, and it was a pleasure to work with him.
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by Brianlmesser
Dec 10, 2025 -
Niello BMW Elk Grove responded
Thank you so much for choosing Niello BMW Elk Grove! Please let us know if we can be of any more assistance.
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
The entire experience was great.
From our salesman, our IT guy who helped set us up with our vehicle and the sales manager. We were not in an absolute rush but due to the price and w
From our salesman, our IT guy who helped set us up with our vehicle and the sales manager. We were not in an absolute rush but due to the price and willingness to go and get the vehicle from one of your sister locations, we made the decision to go ahead and make the purchase. And I must say, I absolutely love my BMW. My only wish would to have more range on the i5 other than that….couldn’t be happier.
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by AYERS0763
Verified Customer
Verified Customer
Other Employees Tagged:
ANTHONY IBARRA, Essex Salcido
Dec 01, 2025 -
Niello BMW Elk Grove responded
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Jerome is very friendly and very knowledgeable.
As we walked into the store, he came to greeted us and asked if we needed for help. I feel very welcoming. Overall we very satisfied with the service
As we walked into the store, he came to greeted us and asked if we needed for help. I feel very welcoming. Overall we very satisfied with the service.
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by Angela pei
Nov 29, 2025 -
Niello BMW Elk Grove responded
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Very nice and wonderful work and liket Iam happy God
bless all of thanks for all
bless all of thanks for all
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by VIDASOROORI27
Verified Customer
Verified Customer
Nov 10, 2025 -
Niello BMW Elk Grove responded
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello BMW Elk Grove!
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Anthony Ibarra was a great help from the minute I walked
in. Super helpful and patient with what was needed.
in. Super helpful and patient with what was needed.
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by natalies20
Other Employees Tagged:
ANTHONY IBARRA, Trevor in sales
Aug 16, 2025 -
Niello BMW Elk Grove responded
Thank you for choosing Niello BMW Elk Grove. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Great people to work with.
Gave me a great deal on both cars. Will recommend to other people.
Gave me a great deal on both cars. Will recommend to other people.
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by Carlos Arechiga
Verified Customer
Verified Customer
Aug 15, 2025 -
Niello BMW Elk Grove responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello BMW Elk Grove!
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Great dealership they always help me out whenever I come
and get my car service
and get my car service
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by Allen my
Verified Customer
Verified Customer
Jul 20, 2025 -
Niello BMW Elk Grove responded
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Jerome and sales were direct and honest; finance moved
through the process kindly and efficiently.
through the process kindly and efficiently.
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by CHRIS.DAMON
Verified Customer
Verified Customer
Jul 10, 2025 -
Niello BMW Elk Grove responded
Thanks for sharing about your experience with Niello BMW Elk Grove. We appreciate your business and hope to see you again soon!
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
I received excellent service.
Delivered and timely and friendly. Very responsive. Made it a seamless experience.
Delivered and timely and friendly. Very responsive. Made it a seamless experience.
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by LYNZYERIN3
Verified Customer
Verified Customer
Jun 20, 2025 -
Niello BMW Elk Grove responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello BMW Elk Grove. We look forward to having you as one of our valued customers for many more years to come!
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
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