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Jerry C.
Refer Me
64 Reviews
Dealership Experience
39 yrs, 1 mo
Industry Experience
39 yrs, 1 mo
Languages Spoken
English
64 Reviews
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64 Reviews of Jerry C.
June 15, 2021
Great staff.. easy to deal with. Very informative and friendly. Never felt pressured to make a decision or pushed to purchase a vehicle that may not have been exactly what I wanted. They got me the exact friendly. Never felt pressured to make a decision or pushed to purchase a vehicle that may not have been exactly what I wanted. They got me the exact truck I wanted!! Amazing. Would highly purchase More
by mwengrin
Verified Customer
Helpful 
June 09, 2021
Incredible experience! I got the perfect jeep! Everyone from Jerry Cerino (owner), John (sales manager) to Carmine (financing) were helpful, friendly & had me out quickly!! from Jerry Cerino (owner), John (sales manager) to Carmine (financing) were helpful, friendly & had me out quickly!! More
by Gabrielle
Other Employees Tagged: John Bukowski , Carmine Lofaro
June 07, 2021
Good service. Prices seemed high with no wiggle room. A lot of hidden fees. It’s seemed the communication could be better . But still good lot of hidden fees. It’s seemed the communication could be better . But still good More
by louisa.bacon
Other Employees Tagged: Joe M., John Bowler, Roberto Milton, John Bukowski, Christopher Logan , Basir Alam, Carmine Lofaro
May 05, 2021
I came in for a oil change, and to my surprise I was finish in less than an hour. This dealership is Always professional. never disapoint's finish in less than an hour. This dealership is Always professional. never disapoint's More
by joegil23
Other Employees Tagged: Mike C., John Bukowski , Carmine Lofaro, Tamera Petta
April 08, 2021
Just got my wife a beautiful Awd Pacifica! What a great deal and customer service. This our 3rd vehicle from Decozen. Thank you guys for everything! deal and customer service. This our 3rd vehicle from Decozen. Thank you guys for everything! More
by Mgretchy
Other Employees Tagged: Mike C., Joe M., John Bowler, Tiffany Smith , Carmine Lofaro, Tamera Petta
April 06, 2021
What a amazing experience buying my new 21 ram. They made the car buying process very easy and would highly recommend them for your next vehicle. the car buying process very easy and would highly recommend them for your next vehicle. More
by CMIELE4479
Other Employees Tagged: Mike C., Joe M., Bill M., Tiffany Smith , Carmine Lofaro, Cheryl Mickens, Tamera Petta
March 07, 2021
The sale was okay, honestly I was not impressed with John, my salesperson, but I wanted to do as much as possible over the phone as they were not a local dealer, and we live in the world of Covid. Th John, my salesperson, but I wanted to do as much as possible over the phone as they were not a local dealer, and we live in the world of Covid. The saving grace was the direct involvement of Jerry in Finance. He was a pleasure to work with. But why the 1 star? Because my brand new Chrysler Pacifica Hybrid - Pinnacle, the top of the line, broke 6 days after we got it home, after we had driven less than 80 miles on it. No only did it break, but it was the hybrid battery that needed to be replaced. Also, Chrysler have no clue when they will receive a replacement battery. It was supposed to be here on Friday, but was a not show, and Chrysler updated the ETA to 3/15, 10 days later. The part alone cost more than a brand new engine. The total cost to replace it will come to approximately 1/3 the cost of the entire vehicle. Meanwhile DeCozen has done NOTHING for me. My Pacifica has been sitting in a local dealers service shop since 2/20. I have never heard from the head of sales or the head of the dealership. I tried reaching out to Mike C. and asked him to please call me., Never heard a word. I cannot believe that they didn't offer to take the vehicle back immediately and replace it with a new one, since they sold me a defective one. Neither dealer has ever seen the battery go bad, and more importantly, have never had to replace one. Bottom line, DeCozen did not stand behind their sale, or make any effort to make this right. So far all they've done is encourage me to open a case with Chrysler. So I am very disappointed and angry. 15 days in the shop after driving less than 80 miles on it, and no end in sight. More
by Very_unhappy_customer
Other Employees Tagged: Mike C., Joe M., John Bowler, Tiffany Smith , Carmine Lofaro
February 02, 2021
This is very nice dealership what make my purchase nice and easy I will definitely go back to them in a future thanks for you nice customer service and easy I will definitely go back to them in a future thanks for you nice customer service More
by SALVADORROBERTS463
Other Employees Tagged: John Bowler, Roberto Milton, John Bukowski, Christopher Logan , Basir Alam, Carmine Lofaro
December 24, 2020
This is my 2nd vehicle and my family’s 6th from DeCozen. Every time is better than the previous experience, which have all been absolutely top class!! Dealing with Basir and Joe make you feel like a family Every time is better than the previous experience, which have all been absolutely top class!! Dealing with Basir and Joe make you feel like a family friend!! Really couldn’t have had a better experience!!! More
by drowbotham973
Other Employees Tagged: Joe M. , Basir
December 01, 2020
I would like to Thank Decozen Chrysler Jeep Dodge representatives for the great experience on purchasing a new vehicle during this difficult pandemic. The professionalism, knowledge and mannerism wa representatives for the great experience on purchasing a new vehicle during this difficult pandemic. The professionalism, knowledge and mannerism was truly a great experience . More
by RCRUZ0219
Other Employees Tagged: Mike C., Joe M., Bill M., Christopher Logan , Carmine Lofaro
