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Jerry Lancaster JR
Jerry Lancaster JR at Honda of Valley Stream
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Jerry Lancaster JR

Service

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.2
11 Reviews
4.2

11 Reviews

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11 Reviews of Jerry Lancaster JR

April 23, 2024

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Employee Rating

I am very satisfied with Honda. i will be back as soon as I need service. More

by maggiemag.mb
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Singh

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Apr 24, 2024

Honda of Valley Stream responded

Thank you for your positive feedback! We're thrilled to hear that you are very satisfied with your experience with us. We look forward to seeing you again for your next service. Your satisfaction is our priority, and we're here to assist whenever you need us. Thank you for choosing Honda of Valley Stream!

April 13, 2024

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Courtesy, faster and great service. I always love to go to the dealer in valleys Stream. I have more than 9 years going to this place. More

by maribeluci10
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Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez

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Apr 15, 2024

Honda of Valley Stream responded

We're delighted to hear that you've consistently experienced courteous and great service with us over the past nine years. Your loyalty and continued satisfaction are incredibly important to us. Thank you for sharing your positive experiences, and we look forward to serving you for many more years to come!

April 12, 2024

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Hands down, the Best customer service and amazing work! ! Did I say great customer service More

by JOSE.F.MOREL
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Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez , The whole team was lovely and helpful

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Apr 12, 2024

Honda of Valley Stream responded

We're thrilled to hear such enthusiastic praise about our customer service and the quality of our work! Thank you for highlighting these aspects of your experience with us. Your satisfaction is our top priority, and it's great to know we're hitting the mark. We look forward to continuing to provide you with the best service possible!

April 09, 2024

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Customer friendly, prompt, excellent, experienced, relational,caring and totally dedicated and committed to customers satisfaction. More

by OJOADESEGUN448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez

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Apr 10, 2024

Honda of Valley Stream responded

Thank you for your kind words! We strive to provide a customer-friendly environment where prompt and excellent service is our priority. Our team is dedicated to ensuring that every customer's experience is positive and satisfactory. We appreciate your feedback and are glad to hear that you had a great experience with us. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out. We value your satisfaction and look forward to serving you again in the future!

March 19, 2024

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They are slow and get no loaners. Never going there again. Didn’t have a car for 3 days and they still wouldn’t give me a loaner More

by CHRISTIANILLESCAS1589
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Recommend Dealer
No
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Apr 08, 2024

Honda of Valley Stream responded

We are sorry that your visit with us was less than satisfactory. We have been doing an unprecedented number of recalls recently. Therefore, our wait times have been longer than usual, and we are having a shortage of loaners due to demand. We are currently reviewing our process and hiring additional staff to accommodate. Please feel free to reach out to our service manager for more information. Willie Meija: 516-812-5302

March 12, 2024

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Very good fast service. Oil change state recall , inspection and maintenance done within an hour. Very helpful staff . More

by konstantin.elkov
Recommend Dealer
Yes
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Mar 13, 2024

Honda of Valley Stream responded

We're pleased to hear that you received very good and fast service for your oil change, state recall, inspection, and maintenance. It's great that our staff was helpful, and the efficiency of completing the tasks within an hour added to your positive experience. If there's anything more we can do for you or if you have any additional feedback, please feel free to let us know. Thank you for choosing us, and we appreciate your kind words! Safe travels!

March 12, 2024

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Very clean and everyone was very respectful and nice. I would definitely come back here More

by Sheena6592
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres, Alex Marcel, Briyanna Jones

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Mar 12, 2024

Honda of Valley Stream responded

We truly appreciate your positive feedback! It's fantastic to hear that our commitment to cleanliness and providing a respectful and nice atmosphere did not go unnoticed. Your satisfaction means a lot to us, and we're thrilled to know that you would consider returning to our dealership. If there's anything specific you enjoyed about your experience or any suggestions you may have, feel free to share. We look forward to the opportunity to welcome you back in the future!

March 04, 2024

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He is an excellent employee and has great customer service. I was pleased with my experience dealing with him. More

by Shipley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres, Briyanna Jones, Brandon Martinez

Helpful
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Mar 04, 2024

Honda of Valley Stream responded

We appreciate your positive feedback! It's wonderful to hear that our employee provided excellent customer service, and you were pleased with your experience dealing with them. If there's anything specific you appreciated or if you have any suggestions for improvement, please feel free to share. Thank you for taking the time to recognize their efforts!

February 27, 2024

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Professional, reliable and efficient service. Great customer service. Affordable quality parts and products. Convenient location More

by dwatson.thomas
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez

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Feb 27, 2024

Honda of Valley Stream responded

Thank you for the time you spent leaving this review. We appreciate you choosing us for your vehicle service needs and look forward to working with you again.

February 13, 2024

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1st time at the dealership where I had an inconvenience with a service advisor regarding a coupon & some misunderstanding from my side regarding maintenance work. I spoke with Mr Willie Mejia who is a true More

by usman79us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia

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Feb 15, 2024

Honda of Valley Stream responded

Thank you for sharing your experience, and we're glad to hear that Mr. Willie Mejia provided excellent leadership and resolved the issues you encountered. It's great to know that he was courteous and addressed your concerns effectively. We appreciate your understanding and are pleased to hear that you plan to return to Honda of Valley Stream for your future service needs. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you in the future!

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