Jerry Pena
Jerry Pena at Mark Christopher Auto Center

Jerry Pena | Page 11

Sales Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.7
169 Reviews
4.7

169 Reviews

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169 Reviews of Jerry Pena

May 25, 2024

Dealership Rating
Employee Rating

Jerry worked with us to find the car that best suite our wants and needs. Jerry was very professional and accommodating. We will definitely be coming back to see Jerry in the future for are car needs. More

by dr.habermehl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 28, 2024

Mark Christopher Auto Center responded

Thank you for the fantastic feedback! I am thrilled to hear that Jerry provided you with a professional and accommodating experience while finding the perfect car to meet your wants and needs. I appreciate your kind words and look forward to assisting you with your future car needs. See you soon at Mark Christopher Auto Center! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 24, 2024

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The Salesperson and his manager answered all my questions and were clear with interest and payments. Easy to get the approval and contract. More

by roocman.saga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2024

Mark Christopher Auto Center responded

Thank you for taking the time to leave us such a positive review! We are thrilled to hear that our team at Mark Christopher Auto Center provided you with excellent service by answering all your questions clearly and making the approval process easy. We appreciate your feedback and look forward to assisting you again in the future or feel free to share your experience with others. Drive safely! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 22, 2024

Dealership Rating
Employee Rating

I was very pleased with Jerry service advice and go over the vehicle with me. I didn’t walk out of the blind. He explained all the bases of the use of the car and Bobby was a great help with the financing a More

by alaraal003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 23, 2024

Mark Christopher Auto Center responded

Thank you for the fantastic 5-star review! We are delighted to hear that Jerry provided you with excellent service and thorough guidance during your vehicle purchase. We're glad Bobby was able to assist you with financing smoothly. We appreciate your kind words and hope you enjoy your new car from Mark Christopher Auto Center. See you next time! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 19, 2024

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Employee Rating

Decent prices, good workers, good financing, and a great car thanks for everything and the help More

by lindemann.brett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 21, 2024

Mark Christopher Auto Center responded

Thank you for the excellent feedback and for choosing Mark Christopher Auto Center, Brett! We are thrilled to hear that you had a great experience with us. We appreciate your kind words about our pricing, team, financing options, and your new car. We look forward to assisting you in the future. Safe travels! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 12, 2024

Dealership Rating
Employee Rating

Worst car buying experience EVER. Work is done half xxx to get the car out. No care for the customer or quality of work. If my Husband wasn't there I would have driven the car off the More

by MREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 14, 2024

Mark Christopher Auto Center responded

Hello, we are disappointed to hear about your experience with Mark Christopher Auto Center. We take customer satisfaction seriously and would like to address your concerns. Please reach out to us so we can discuss this matter further and work towards a resolution. Your feedback is valuable as we strive to maintain high standards and ensure the quality of our services. Thank you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 09, 2024

Dealership Rating
Employee Rating

Jerry Pena provided GREAT customer service, was straight forward with the whole process. Got me a deal I couldn’t reject. Highly recommended. Very Helpful and joyful while doing his job! I will be returning More

by Cortezjuan1990
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 10, 2024

Mark Christopher Auto Center responded

Thank you for recognizing the exceptional customer service provided by Mark Christopher Auto Center. I'm thrilled to hear that you had a positive experience with us, and I appreciate your recommendation. I look forward to assisting you with your next purchase. See you soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 19, 2024

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Jerry Pena was ABSOLUTELY AMAZING! ! He did not judge a book by its cover, my husband went in his work clothes and boots, Jerry was about to take lunch and helped him get our dream truc More

by sjgarcia1301
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 22, 2024

Mark Christopher Auto Center responded

I am ecstatic to hear you were able to purchase your new dream truck! At Mark Christopher Auto Center, we are always here to make your dreams come true and will be here to help when it’s time for service on your car. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 17, 2024

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Employee Rating

Jerry was an excellent sales person and very helpful with the entire process. Great experience More

by dmeza9616
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 19, 2024

Mark Christopher Auto Center responded

Thanks for your outstanding review! I am very happy to hear that Jerry was of such help to you. We strive to provide excellent customer service, and I am glad that this was the case for you! Please let me know if there's anything else we can do for you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 16, 2024

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Employee Rating

Jerry listened to our needs and we are very happy with our purchase, he was patient, knowledgeable, and easy to work with. We are very satisfied! More

by pmmaas3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 18, 2024

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 12, 2024

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Employee Rating

As soon as I walked on the dealership premises I was greeted kindly and respectfully. Jerry made sure I was satisfied with the quality of service and vehicles. More

by daniel ramossoto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 15, 2024

Mark Christopher Auto Center responded

Thank you so much for your review, Daniel! Happy customers are our goal and our mission at Mark Christopher Auto Center, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let me know. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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