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Jerry Pena

Overview Reviews (177)

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Jerry Pena

Jerry Pena | Page 9

Sales Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.8

177 Reviews

Overview Reviews (177)

4.8

177 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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177 Reviews of Jerry Pena

October 07, 2024

Dealership Rating

Employee Rating

Super nice, they were friendly and explained everything I needed to know about the car plus all the paperwork was quick which I really liked needed to know about the car plus all the paperwork was quick which I really liked More

by arceliamedina31

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Oct 09, 2024 -

Mark Christopher Auto Center responded

Thank you for your review! We’re glad to hear you found our team at Mark Christopher Auto Center friendly and that the process was quick and informative. Your experience matters to us, and we appreciate your feedback. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 06, 2024

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We were able to shop around and look for a car that fits our needs. Thankful for a patient sales associate junior. our needs. Thankful for a patient sales associate junior. More

by ameliajmua

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sam Fakhouri

Oct 08, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you found a car that fits your needs, and we appreciate your kind words about Junior. At Mark Christopher Auto Center, we pride ourselves on providing patient and attentive service. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 05, 2024

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Very helpful on choosing the right model for us the help from Junior at car dealership. from Junior at car dealership. More

by juanimora1947

Verified Customer

Sales Price Transparency

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Recommend Dealer

Yes

Oct 08, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words! We're thrilled to hear that Junior was able to assist you in choosing the right model at Mark Christopher Auto Center. It’s our goal to provide helpful and personal service to all our customers. We hope to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 02, 2024

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Perfect dealership and great customer service def a go to place Love it ask for Jesse place Love it ask for Jesse More

by veron.turbo

Verified Customer

Sales Price Transparency

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Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Gonzalez, Nick Polytarhos, Albert Rodriguez, Joel Rodriguez, JT Trimble, JC Cavazos

Oct 04, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We truly appreciate your kind words about the customer service at Mark Christopher Auto Center. We're thrilled to hear that you had a great experience with Jesse. We look forward to assisting you again in the future—don’t hesitate to visit us anytime! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 29, 2024

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Nick made the experience satisfactory and successful for me during my car buying experience, thank you me during my car buying experience, thank you More

by morrisbrittney19

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Gonzalez, Nick Polytarhos, Albert Rodriguez, Joel Rodriguez, JT Trimble, JC Cavazos

Oct 01, 2024 -

Mark Christopher Auto Center responded

Thank you, Brittney, for your kind words! We're thrilled to hear that your car-buying experience at Mark Christopher Auto Center was satisfactory and successful. We appreciate your feedback and hope to assist you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 26, 2024

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Purchased a 2024 GMC Sierra Denali for $80,000 Radio and the complete audio system dint work Been a month still waiting for the part People make sure you fully inspect the vehicle you buying at Mark chr the complete audio system dint work Been a month still waiting for the part People make sure you fully inspect the vehicle you buying at Mark christopher interior and exterior and test the audio, cameras etc More

by steverodriguez24

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

Sep 26, 2024 -

Mark Christopher Auto Center responded

Thank you for your feedback regarding your recent purchase at Mark Christopher Auto Center. I understand it must be frustrating that you're facing issues with the audio system in your new GMC Sierra Denali, and I know that the wait for the part has been lengthy. We want to ensure that all our customers have a complete and satisfactory experience with their vehicles, and I appreciate your patience as we wait for the part to arrive. If you would like to discuss this at any time, please feel free to reach out to me directly. We look forward to resolving this matter and get your truck's audio system back in working order. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 26, 2024

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Good service overall and take care of business and take care of all the people care of all the people More

by juandpadilla72

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Sep 26, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We truly appreciate your recognition of the good service at Mark Christopher Auto Center. It's our priority to take care of our customers, and we're glad to hear that you had a positive experience. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 24, 2024

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Jerry Pena helped me a lot to get me into a truck! Went out of his way to make everything possible. Went out of his way to make everything possible. More

by arroyocarlos78

Verified Customer

Service Price Transparency

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Service Time

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Recommend Dealer

Yes

Sep 25, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that Jerry went above and beyond to assist you in getting into a truck. At Mark Christopher Auto Center, we strive to provide exceptional service, and it's rewarding to know that Jerry made a positive impact on your experience. We hope to see you again soon and appreciate you sharing your experience! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 16, 2024

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I don't want to go on a long rant but I will just say that I didn't have a good experience at this dealership. However, the dealership did have a large inventory and I was able to find the vehicle that I that I didn't have a good experience at this dealership. However, the dealership did have a large inventory and I was able to find the vehicle that I wanted. More

by ray_avant

Verified Customer

Sales Price Transparency

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Finance Experience

Recommend Dealer

Other Employees Tagged: Greg Hess

Sep 18, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience. I appreciate your feedback regarding your visit to Mark Christopher Auto Center. While I'm glad to hear you found the vehicle you wanted, I understand the rest of your experience did not meet your expectations. Please feel free to reach out to me directly so I can address your concerns and ensure a better experience in the future. We value your input and hope to serve you better next time! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 15, 2024

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Flawless experience with the most absolutely professional, knowledgeable and personable team! We are so completely blown away from this exciting, quick and painless car buying experience! Thank professional, knowledgeable and personable team! We are so completely blown away from this exciting, quick and painless car buying experience! Thank you so much to everyone there at Mark Christopher! More

by mscandicejackson

Verified Customer

Sales Price Transparency

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Purchase Time

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Recommend Dealer

Yes

Other Employees Tagged: Greg Hess, Joe Gonzalez, Sam Fakhouri, Jeff Rizzi, Nick Polytarhos, Albert Rodriguez, Joel Rodriguez, JT Trimble, JC Cavazos , Alex, Larry and Osama!

Sep 17, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a flawless car-buying experience with our team at Mark Christopher Auto Center. Your kind words about our professionalism and knowledge mean a lot to us. We look forward to seeing you again and assisting you in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com