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Jerry Pena

Overview Reviews (169)

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Jerry Pena

Jerry Pena | Page 9

Sales Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.7

169 Reviews

Overview Reviews (169)

4.7

169 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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169 Reviews of Jerry Pena

September 16, 2024

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Employee Rating

I don't want to go on a long rant but I will just say that I didn't have a good experience at this dealership. However, the dealership did have a large inventory and I was able to find the vehicle that I that I didn't have a good experience at this dealership. However, the dealership did have a large inventory and I was able to find the vehicle that I wanted. More

by ray_avant

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Greg Hess

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Sep 18, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience. I appreciate your feedback regarding your visit to Mark Christopher Auto Center. While I'm glad to hear you found the vehicle you wanted, I understand the rest of your experience did not meet your expectations. Please feel free to reach out to me directly so I can address your concerns and ensure a better experience in the future. We value your input and hope to serve you better next time! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 15, 2024

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Flawless experience with the most absolutely professional, knowledgeable and personable team! We are so completely blown away from this exciting, quick and painless car buying experience! Thank professional, knowledgeable and personable team! We are so completely blown away from this exciting, quick and painless car buying experience! Thank you so much to everyone there at Mark Christopher! More

by mscandicejackson

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Greg Hess, Joe Gonzalez, Sam Fakhouri, Jeff Rizzi, Nick Polytarhos, Albert Rodriguez, Joel Rodriguez, JT Trimble, JC Cavazos , Alex, Larry and Osama!

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Sep 17, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a flawless car-buying experience with our team at Mark Christopher Auto Center. Your kind words about our professionalism and knowledge mean a lot to us. We look forward to seeing you again and assisting you in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 02, 2024

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Employee Rating

Jerry made our new truck purchase easy and pleasant. He spent time with me explaining the features of the vehicle. I’m looking forward to a great truck in my life. He spent time with me explaining the features of the vehicle. I’m looking forward to a great truck in my life. More

by rosstiner

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Larry Lee

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Sep 04, 2024 -

Mark Christopher Auto Center responded

Thank you for your fantastic review! We’re thrilled to hear that Jerry made your truck purchase easy and enjoyable. At Mark Christopher Auto Center, we strive to ensure our customers feel informed and excited about their new vehicle. We appreciate your feedback and look forward to serving you again. Enjoy your new truck! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 30, 2024

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Treated us with respect,very nice sales man. With a lot of knowledge, good work. With a lot of knowledge, good work. More

by antonio.lomeli0117

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Sep 03, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words, Antonio! We at Mark Christopher Auto Center are thrilled to hear that you felt respected and appreciated the knowledge of our sales team. We strive to provide excellent service and your feedback reaffirms our efforts. We hope to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 30, 2024

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Amazing service and a great deal. The entire team was great and I will definitely recommend you to my friends. The entire team was great and I will definitely recommend you to my friends. More

by avlandbank

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Gonzalez, Nick Polytarhos, Albert Rodriguez, Joel Rodriguez, JT Trimble, JC Cavazos

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Sep 03, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear that you had an amazing experience at Mark Christopher Auto Center. It's wonderful to know that our team made a positive impact on your visit. We look forward to serving you and your friends in the future! Sincerely, Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 27, 2024

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Salesman Daniel Soto was great! Not pushy but attentive and well mannered. Jerry Pena is a very cheery charismatic person who wants your business and is willing to work with you to Not pushy but attentive and well mannered. Jerry Pena is a very cheery charismatic person who wants your business and is willing to work with you to get it done. More

by SAMGARCIA3

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Emitario Nunez / Daniel Soto 5 Star

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Aug 28, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with Daniel and Jerry at Mark Christopher Auto Center. They truly strive to create a welcoming atmosphere for our customers. We appreciate your feedback and hope to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 25, 2024

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Employee Rating

My sales representative was knowledgeable respectful and gave me a great deal. My finance person was knowledgeable kind and courteous absolutely love the deal they gave me thank you Mark Christopher. gave me a great deal. My finance person was knowledgeable kind and courteous absolutely love the deal they gave me thank you Mark Christopher. More

by richardsandoval712

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Greg Hess, Joe Gonzalez, Sam Fakhouri, Jeff Rizzi, Nick Polytarhos, Albert Rodriguez, Joel Rodriguez, JT Trimble, JC Cavazos

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Aug 26, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Richard! I'm thrilled to hear that you had a positive experience with our knowledgeable and respectful team at Mark Christopher Auto Center. It’s great to know that you love the deal you received! I appreciate your kind words and look forward to assisting you again in the future. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 15, 2024

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Very professional and easy to work with. I am completely satisfied with my new vehicle I am completely satisfied with my new vehicle More

by nov.anna

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Gonzalez, Nick Polytarhos, Albert Rodriguez, Joel Rodriguez, JT Trimble, JC Cavazos

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Aug 15, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your kind words! We're thrilled to hear that you found Mark Christopher Auto Center to be professional and easy to work with. It’s great to know that you are completely satisfied with your new vehicle! We appreciate your feedback and look forward to assisting you again in the future. Safe driving! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 03, 2024

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Employee Rating

Great experience. Treating me with respect the whole process. Taylor was great. Would recommend to anyone. Treating me with respect the whole process. Taylor was great. Would recommend to anyone. More

by corywells3737

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Gonzalez, Sam Fakhouri, Nick Polytarhos, Albert Rodriguez

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Aug 06, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your kind words! We're thrilled to hear you had a great experience at Mark Christopher Auto Center. It's wonderful to know that Taylor provided you with respectful service. We truly appreciate your recommendation and look forward to seeing you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 21, 2024

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Great customer service especially with Jerry. No pressure and good experience. Will recommend to friends and family No pressure and good experience. Will recommend to friends and family More

by G

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Robert Garcia

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Jul 22, 2024 -

Mark Christopher Auto Center responded

Thank you for the 5-star review! We're thrilled to hear you had a great experience at Mark Christopher Auto Center, particularly with Jerry. We truly appreciate your recommendation to friends and family. We look forward to assisting you all again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com