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Jerry Pena

Overview Reviews (177)

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Jerry Pena

Jerry Pena | Page 8

Sales Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.8

177 Reviews

Overview Reviews (177)

4.8

177 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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177 Reviews of Jerry Pena

December 09, 2024

Dealership Rating

Employee Rating

This was the second time we have purchased a Truck at Mark Christopher and both times have been a great experience. Jerry has helped assist us both times purchasing the truck. We had a great experience t Mark Christopher and both times have been a great experience. Jerry has helped assist us both times purchasing the truck. We had a great experience the first time with Jerry and we came back for a second time. Jerry was very helpful and great. Thanks Jerry! More

by jamiewonger

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Dec 10, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We greatly appreciate your continued trust in Mark Christopher Auto Center and are thrilled to hear that both of your truck purchasing experiences have been great. It's fantastic to know that Jerry was able to assist you so well both times. We look forward to seeing you again for your next vehicle purchase! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 25, 2024

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Employee Rating

Jerry is just awesome! He is very friendly, attentive, and knowledgeable. We keep coming back to Jerry cause he takes care of us, Thanks Jerry! The finance staff is has be He is very friendly, attentive, and knowledgeable. We keep coming back to Jerry cause he takes care of us, Thanks Jerry! The finance staff is has been great as well getting us out in great time! More

by SPEAROWS

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Nov 26, 2024 -

Mark Christopher Auto Center responded

Thank you for your fantastic review! We're thrilled to hear that Jerry provided you with excellent service and that you appreciate the attention he gives to our customers. It’s great to know our finance staff also made your experience smooth and timely. We look forward to welcoming you back to Mark Christopher Auto Center in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 16, 2024

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Employee Rating

Great bery responsive knowledge able and complete through the entire process financing was simple and fast the entire process financing was simple and fast More

by scotthendrix

Verified Customer

Sales Price Transparency

Trade-in Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Gonzalez, Armando Nuno, Alex Sarabia, Nick Polytarhos, Albert Rodriguez, Joel Rodriguez, JT Trimble, JC Cavazos

Nov 19, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your fantastic review! We're thrilled to hear that you found our team at Mark Christopher Auto Center to be responsive and knowledgeable throughout the financing process. We strive to make everything as simple and fast as possible for our customers. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 15, 2024

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I spent well over $100K on a vehicle. It has just over 2500 miles. It has been to the shop twice. I asked for a loaner both times and did not receive it. I was not notified in advance tha It has just over 2500 miles. It has been to the shop twice. I asked for a loaner both times and did not receive it. I was not notified in advance that a loaner would not be provided. Will Mark Christopher reimburse me for the Uber costs I will incur? More

by btrev

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Greg Hess, Sam Fakhouri, Jeff Rizzi

Nov 18, 2024 -

Mark Christopher Auto Center responded

Thank you for reaching out and sharing your experience. We understand your concerns regarding the situation with your vehicle and the lack of a loaner during your visits to Mark Christopher Auto Center. Your feedback is valuable, and we appreciate you bringing this to our attention. I encourage you to contact me directly to discuss the matter further and to work towards a positive resolution. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 02, 2024

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Employee Rating

Really great team of people to work, thankful for helping me out on my new car me out on my new car More

by rodriguezjustin1

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Gonzalez, Sam Fakhouri, Jason Ho, Jeff Rizzi, Nick Polytarhos, Albert Rodriguez, Joel Rodriguez, JT Trimble, JC Cavazos , Anthony Farfan

Nov 05, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your kind words! We at Mark Christopher Auto Center are thrilled to hear that you had a great experience with our team and that we could assist you with your new car. We appreciate your support and look forward to helping you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 31, 2024

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Reasonable ample inventory for purchase choices and willing to make a reasonable deal. Trade in was what I expected. willing to make a reasonable deal. Trade in was what I expected. More

by rikim7588

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sam Fakhouri

Nov 01, 2024 -

Mark Christopher Auto Center responded

Thank you for your feedback! We appreciate you taking the time to share your experience at Mark Christopher Auto Center. We're glad to hear you found our inventory ample and that you were satisfied with your trade-in valuation. If you have any further questions or need assistance, feel free to reach out. We look forward to seeing you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 31, 2024

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They had what I wanted and I bought it! It was relatively pain free. Yeah!!! It was relatively pain free. Yeah!!! More

by Yeti

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Gonzalez, Sam Fakhouri, Nick Polytarhos, Albert Rodriguez, Joel Rodriguez, JT Trimble, JC Cavazos

Nov 01, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience! We’re thrilled to hear that you found what you wanted at Mark Christopher Auto Center and that the process was relatively pain-free. Your enthusiasm is greatly appreciated! We look forward to welcoming you back for any future needs. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 29, 2024

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Dealership was helpful and sales people are amazing at their jobs. Also taking care of you while waiting at the dealership. their jobs. Also taking care of you while waiting at the dealership. More

by CORTESGABRIEL525

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nick Polytarhos

Oct 31, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you found our sales team at Mark Christopher Auto Center helpful and amazing. We pride ourselves on providing excellent service, and it's great to know that you felt well taken care of during your visit. We look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 19, 2024

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Employee Rating

Súper excelente el vendedor claro k lo recomiendo y volvería a comprar otro auto ahí volvería a comprar otro auto ahí More

by delgadoalma40

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Greg Hess, Joe Gonzalez, Sam Fakhouri, Jeff Rizzi, Albert Rodriguez, JC Cavazos

Oct 22, 2024 -

Mark Christopher Auto Center responded

Gracias por tu comentario positivo. Nos alegra saber que tu experiencia con Mark Christopher Auto Center fue excelente y que nuestro vendedor cumplió con tus expectativas. Estaremos encantados de ayudarte nuevamente cuando decidas comprar otro auto. ¡Te esperamos! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 15, 2024

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Employee Rating

It was a real pleasure dealing with Edgar Inchaurregui and your GM Lloyd. True professionals. and your GM Lloyd. True professionals. More

by CARLOS.DELAISLA

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Oct 17, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with Edgar and me at Mark Christopher Auto Center. Our team is committed to providing professional service, and it's rewarding to know that we met your expectations. We hope to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com