Jesse James
Jesse James at Lugoff Toyota
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Jesse James | Page 2

Service Manager

Lugoff Toyota

878 Highway 1 S
Lugoff, SC 29078

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4.6
60 Reviews

I began my career in the automotive industry by complete accident. My original intention was to major in computer science and work in that field. My high school had an internship program with dealerships and started working as an express maintenance technician in 2006. After graduating highschool in 2006 I began Toyota’s Certification program and by 2011 I was a ToyotaMaster Diagnostic Technician. I continued to diagnose and repair Toyotas until 2018. I made the transition to service advisor and grew my skill set in multiple facets, including PROASM recognition in 2021. A management opportunity in Lugoff Toyota’s Parts Department opened in 2022 and I accepted the challenge to meet and exceed the current level of the department. The Parts Department grew over the course of the year in preparation to accepting the position of Service Manager this past May.

Dealership Experience

6 yrs

Industry Experience

18 yrs, 2 mos

Specialties & Trainings

Parts Top Performer 2022

Service Top Performer 2023

View more specialties & trainings
4.6

60 Reviews

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60 Reviews of Jesse James

May 21, 2022

Dealership Rating
Employee Rating

Friendly ,helpful, efficient. Greeted me and acknowledged me upon arrival. No problem with special request. More

by Jrgranny
Customer Service
Friendliness
Price
Recommend Dealer
Yes

April 22, 2022

Dealership Rating
Employee Rating

Great service, time quoted to perform required maintenance was at the time given. Service provide was very professional. More

by apjayy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tommy Hancock

March 07, 2022

Dealership Rating
Employee Rating

The service was great. The staff was courteous and had my routine maintenance completed swiftly, even though I did not have an appointment. More

by Kimberly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 06, 2022

Dealership Rating
Employee Rating

Lugoff Toyota is the best! Their service is quick and efficient. What I appreciate, as much as anything, is how genuinely kind and courteous everyone is. Cody has been over the More

by CDW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cody DeBruhl, Rusty Taylor, Tommy Hancock , Eric Snipes

February 12, 2022

Dealership Rating
Employee Rating

Noah was a very professional salesperson and even helpful after I bought the RAV4 Limited. Tommy in service is always so courtesy. All the staff at Lugoff Toyota will make you feel like your part of the Lugo More

by leanne0812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 08, 2022

Dealership Rating
Employee Rating

Excellent!Lots of great cars out there but great service Excellent! Lots of great cars out there but great service is tough to find. Tommy & Jessie are the best! Had appointment for 0900 & at exactly 0900 More

by Cricket
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tommy Hancock

January 30, 2022

Dealership Rating
Employee Rating

These guys are friendly and courteous and determined to provide the best service I really appreciate them and I drive all the way from Columbia More

by remix_05spars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tommy Hancock

January 21, 2022

Dealership Rating
Employee Rating

Seamless appointment. Easy fix. Replaced marker bulb. Jesse was very helpful. Service area completely clean and organized. More

by bruggemeier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

December 23, 2021

Dealership Rating
Employee Rating

Tommy, Jesse and the entire service team are always helpful and friendly when I get service work on my vehicles More

by Deanscar3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Matt Baker, Tommy Hancock , Eric Snipes

December 23, 2021

Dealership Rating
Employee Rating

I was told Jesse James would not lie to me like previous service department personnel. So far he has shown nothing but integrity and honesty to me. I really appreciate that. I am thinking of taking my other More

by Harriett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Harper, Mike Coral

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