I began my career in the automotive industry by complete accident. My original intention was to major in computer science and work in that field. My high school had an internship program with dealerships and started working as an express maintenance technician in 2006. After graduating highschool in 2006 I began Toyota’s Certification program and by 2011 I was a ToyotaMaster Diagnostic Technician. I continued to diagnose and repair Toyotas until 2018. I made the transition to service advisor and grew my skill set in multiple facets, including PROASM recognition in 2021. A management opportunity in Lugoff Toyota’s Parts Department opened in 2022 and I accepted the challenge to meet and exceed the current level of the department. The Parts Department grew over the course of the year in preparation to accepting the position of Service Manager this past May.
Read moreDealership Experience
6 yrs
Industry Experience
18 yrs, 2 mos
Specialties & Trainings
Parts Top Performer 2022
Service Top Performer 2023
PRO ASM 2021
Toyota Certified Master Diagnostic Technician
ASE Master Recertifed Diagnostic Specialist
Toyota Certified Assistant Service Manager
View more specialties & trainings60 Reviews
Write a Review60 Reviews of Jesse James
April 22, 2022
Great service, time quoted to perform required maintenance was at the time given. Service provide was very professional. maintenance was at the time given. Service provide was very professional. More
Other Employees Tagged: Tommy Hancock
March 06, 2022
Lugoff Toyota is the best! Their service is quick and efficient. What I appreciate, as much as anything, is how genuinely kind and courteous everyone is. Cody has been over the Their service is quick and efficient. What I appreciate, as much as anything, is how genuinely kind and courteous everyone is. Cody has been over the top since I bought my car one year ago. Lugoff Toyota is well worth the drive from Columbia! More
Other Employees Tagged: Cody DeBruhl, Rusty Taylor, Tommy Hancock , Eric Snipes
February 12, 2022
Noah was a very professional salesperson and even helpful after I bought the RAV4 Limited. Tommy in service is always so courtesy. All the staff at Lugoff Toyota will make you feel like your part of the Lugo after I bought the RAV4 Limited. Tommy in service is always so courtesy. All the staff at Lugoff Toyota will make you feel like your part of the Lugoff Toyota family. Leanne T More
Other Employees Tagged: Ralph Harper, Matt Baker, Ira Thomas Jr., Tommy Lee, Tommy Hancock , Noah Thompson
February 08, 2022
Excellent!Lots of great cars out there but great service Excellent! Lots of great cars out there but great service is tough to find. Tommy & Jessie are the best! Had appointment for 0900 & at exactly 0900 Excellent! Lots of great cars out there but great service is tough to find. Tommy & Jessie are the best! Had appointment for 0900 & at exactly 0900 service tech drove buggy into service bay. That's exceptional! More
Other Employees Tagged: Tommy Hancock
January 30, 2022
These guys are friendly and courteous and determined to provide the best service I really appreciate them and I drive all the way from Columbia provide the best service I really appreciate them and I drive all the way from Columbia More
Other Employees Tagged: Tommy Hancock
December 23, 2021
Tommy, Jesse and the entire service team are always helpful and friendly when I get service work on my vehicles helpful and friendly when I get service work on my vehicles More
Other Employees Tagged: Matt Baker, Tommy Hancock , Eric Snipes
December 23, 2021
I was told Jesse James would not lie to me like previous service department personnel. So far he has shown nothing but integrity and honesty to me. I really appreciate that. I am thinking of taking my other service department personnel. So far he has shown nothing but integrity and honesty to me. I really appreciate that. I am thinking of taking my other vehicles back there for service work. More
Other Employees Tagged: Ralph Harper, Mike Coral