Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Jesse James
Refer Me
60 Reviews
I began my career in the automotive industry by complete accident. My original intention was to major in computer science and work in that field. My high school had an internship program with dealerships and started working as an express maintenance technician in 2006. After graduating highschool in 2006 I began Toyota’s Certification program and by 2011 I was a ToyotaMaster Diagnostic Technician. I continued to diagnose and repair Toyotas until 2018. I made the transition to service advisor and grew my skill set in multiple facets, including PROASM recognition in 2021. A management opportunity in Lugoff Toyota’s Parts Department opened in 2022 and I accepted the challenge to meet and exceed the current level of the department. The Parts Department grew over the course of the year in preparation to accepting the position of Service Manager this past May.
Read moreDealership Experience
6 yrs, 1 mo
Industry Experience
18 yrs, 3 mos
Specialties & Trainings
Parts Top Performer 2022
Service Top Performer 2023
PRO ASM 2021
Toyota Certified Master Diagnostic Technician
ASE Master Recertifed Diagnostic Specialist
Toyota Certified Assistant Service Manager
60 Reviews
Write a Review
60 Reviews of Jesse James
November 16, 2020
No matter what concerns I may have they have been addressed to my satisfaction, Tommy in Service has been great to work with, very professional & accommodating.. Highly recommended , addressed to my satisfaction, Tommy in Service has been great to work with, very professional & accommodating.. Highly recommended , More
by Rae
Other Employees Tagged: Tommy Hancock
Helpful 
November 04, 2020
I've been a customer of Lugoff Toyota for several years. They are a great group of professionals who treat each customer as their honored guests. They are very patient and strives to satisfy every customer. They are a great group of professionals who treat each customer as their honored guests. They are very patient and strives to satisfy every customer. More
by Karen
Other Employees Tagged: Rusty Taylor, Tommy Hancock
October 27, 2020
I drive 20 miles from Columbia to service department at Lugoff Toyota because the customer service is FIVE STAR! I have tried to utilize other Toyota dealerships but nothing compares to the staff and quali Lugoff Toyota because the customer service is FIVE STAR! I have tried to utilize other Toyota dealerships but nothing compares to the staff and quality of service I receive at Lugoff Toyota! More
by Cori T.
Other Employees Tagged: Rusty Taylor, Tommy Hancock
October 27, 2020
Delearership was clean , service department has excellent customer service, friendly staff ,appointment was quick and on time . I love Lugoff Toyota and keep up the great work. customer service, friendly staff ,appointment was quick and on time . I love Lugoff Toyota and keep up the great work. More
by Barbara
Other Employees Tagged: Rusty Taylor, Tommy Hancock
September 28, 2020
Great Service I love you all employees that worked with me and my grandparents and I love the car I have it’s runs great. me and my grandparents and I love the car I have it’s runs great. More
by Devante Isaiah
Other Employees Tagged: Ira Thomas Jr., Mike Swofford
August 06, 2020
Great people who are always courteous. Service time was fast and efficient. I was there for a scheduled service and a recall repair. It was all done faster than promised. fast and efficient. I was there for a scheduled service and a recall repair. It was all done faster than promised. More
by Jkb2808
Other Employees Tagged: Rusty Taylor, Tommy Hancock
August 04, 2020
Ty and Matt are always a pleasure to work with!! Great customer service from both guys. Hannah is a awesome as well. Everyone I worked with helped me with all of my needs. customer service from both guys. Hannah is a awesome as well. Everyone I worked with helped me with all of my needs. More
by sdhayes05
Other Employees Tagged: Tyrone Davis, Matt Baker , Hannah
June 26, 2020
This is our 6th or 7th car from Lugoff Toyota. There is a reason we keep going back. Awesome group of guys to do business with. Transaction was pleasant. reason we keep going back. Awesome group of guys to do business with. Transaction was pleasant. More
by RPellerito
Other Employees Tagged: Matt Baker, Tommy Lee, Trenton Reed , Travis Goodwin
May 21, 2020
I couldn’t be more pleased with Lugoff Toyota. The staff was, and is, excellent to work with...knowledgeable, friendly, caring, hard working, and eager to please. was, and is, excellent to work with...knowledgeable, friendly, caring, hard working, and eager to please. More
by lajester22
Other Employees Tagged: Cody DeBruhl, Matt Baker, Ira Thomas Jr., Rusty Taylor, Tommy Lee, Tommy Hancock
