

344 Reviews
Write a Review344 Reviews of Jesse Martinez
July 15, 2025
My 2007 Honda CRV was recently serviced in Riverdale, UT. My experience was totally positive: Minimum wait time, questions answered, concerns addressed, ride provided, and job completed the same day. My l My experience was totally positive: Minimum wait time, questions answered, concerns addressed, ride provided, and job completed the same day. My little old buggy is running like new! More
June 25, 2025
They were fast and very helpful! I was treated nice and got the service i wanted. I was treated nice and got the service i wanted. More
Other Employees Tagged: Rick Johnson, Josh Caldwell, Frank Perez, Alex Ruiz, Dino Soto, Jacob Haro, Kyle Youngdell
June 16, 2025
While I believe they offer good service, my last experience with them left me a bit disappointed. Jesse was very professional, however; I left the dealership without my issue being resolved the firs experience with them left me a bit disappointed. Jesse was very professional, however; I left the dealership without my issue being resolved the first time around and I feel that was due to the service team not taking the time to appropriately diagnose my Pilot. If I hadn’t already had a follow up the next week, I might’ve had bigger issues with my vehicle due to their lack of thoroughness. It also cost me more than it should’ve cost had they taken the time to try and identify the issues. It took me coming back and sitting with another service team member and personally showing them the issue was easily replicated and the team had cut corners. More
Other Employees Tagged: Frank Perez, Kyle Youngdell
June 15, 2025
Excellent customer service from Jesse and my car was finished sooner than promised. Appreciated that I received communication updates provided via text. Had an alert on car when driving home. Notified J finished sooner than promised. Appreciated that I received communication updates provided via text. Had an alert on car when driving home. Notified Jesse and he provided excellent instructions on what to do and it was able to be resolved without having to take my car back in. More
June 12, 2025
Honda, and the service department as a whole is wonderful. They always do a fantastic job in a timely manner. They are all knowledgeable, friendly and professional. wonderful. They always do a fantastic job in a timely manner. They are all knowledgeable, friendly and professional. More
Other Employees Tagged: Josh Caldwell, Kyle Youngdell
June 02, 2025
You are always treated like a friend here at Ken Garff Honda Riverdale Service!!! I appreciate their !EXCELLENT! Customer Service at each visit (Standard Practice). Honda Riverdale Service!!! I appreciate their !EXCELLENT! Customer Service at each visit (Standard Practice). More
Other Employees Tagged: Josh Caldwell, Frank Perez, Lizzy Lawrence
May 31, 2025
I appreciate that I never feel pressured to spend more than what I want. They inform me of other needs my car may have and work with me to make a plan on how and when to fulfill them. than what I want. They inform me of other needs my car may have and work with me to make a plan on how and when to fulfill them. More
Other Employees Tagged: Jesse Martinez
May 21, 2025
Ken Garffe Honda Riverdale has the best service department. I always feel like I’m a valued customer. department. I always feel like I’m a valued customer. More
Other Employees Tagged: Rick Johnson, Hugh Garrett, Sean Eastburn, Josh Caldwell, Frank Perez, Dino Soto, Kylee Oldroyd , Erika Gonzalez, Lizzy Lawrence
May 20, 2025
Jesse is the best and always keeps me informed of the maintenence being done great staff at riverdale honda maintenence being done great staff at riverdale honda More
Other Employees Tagged: Rick Johnson