It was amazing!
Wait time was exactly as predicted. I have a good time, thanks!
Wait time was exactly as predicted. I have a good time, thanks!
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by mrivera.hfa
Verified Customer
Verified Customer
Service Price Transparency
Sep 02, 2025 -
Greenway Kia West responded
Hi mrivera.hfa — thank you for the great feedback! We’re glad your visit to our Greenway Kia West service center was on time and enjoyable. Our Kia service team in Orlando works hard to provide accurate wait times, clear updates, and quality care so every visit feels stress-free. We appreciate your trust and look forward to helping with future maintenance needs.
— Mark Foster, Service Manager
📧 markfoster@greenwayauto.com
He is the best dealership I found here!
! I was a great experience for my family!
! I was a great experience for my family!
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by paivalessandra
Verified Customer
Verified Customer
Service Price Transparency
Aug 28, 2025 -
Greenway Kia West responded
Hi Alessandra, thank you for sharing your experience! We’re so glad you and your family found what you were looking for here at Greenway Kia West in Orlando. Our goal is to make every Kia purchase simple, enjoyable, and family-friendly. We truly appreciate your trust and look forward to welcoming you back! 🚘
— Anas Lazaar, General Sales Manager
📧 anaslazaar@greenwayauto.com
The service was very good and fast, and the staff was
very friendly and the car was deliver clean
very friendly and the car was deliver clean
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by ramonasensio
Verified Customer
Verified Customer
Service Price Transparency
Aug 28, 2025 -
Greenway Kia West responded
Hi Ramona, thank you for sharing your experience! We’re glad our team delivered fast, friendly service and returned your car clean. At the Greenway Kia West service center in Orlando, we focus on making every Kia maintenance visit smooth, efficient, and stress-free. We look forward to serving you again! 🚘
— Mark Foster, Service Manager
📧 markfoster@greenwayauto.com
This dealership is very friendly and comfy to make yout
time goes fast while waiting!
time goes fast while waiting!
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by samuelbrito08
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
William Waters
Aug 25, 2025 -
Greenway Kia West responded
Samuel, thank you for your kind words. We’re glad our Kia service team made your visit comfortable and friendly, helping the time pass quickly while you waited. We appreciate you choosing Greenway Kia West in Orlando for your vehicle’s service needs.
— Mark Foster, Service Manager
📧 markfoster@greenwayauto.com
He knows his job very well.
He knows how to talk with customer. He explained things well
He knows how to talk with customer. He explained things well
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by Jeanyvesberge
Verified Customer
Verified Customer
Service Price Transparency
Aug 25, 2025 -
Greenway Kia West responded
Jeanyvesberge, thank you for sharing your experience. We’re glad our team took the time to explain everything clearly and make your visit comfortable. We appreciate you choosing Greenway Kia West in Orlando and look forward to helping with all your Kia needs.
— Anas Lazaar
I am not at all satisfied with the service I received.
The car had a battery problem and the mechanic reported it due to excessive use or with the car turned off. This diagnosis is completely unreasonable
The car had a battery problem and the mechanic reported it due to excessive use or with the car turned off. This diagnosis is completely unreasonable, accusing me of something I did not do. It is absurd and regrettable. I do not recommend Kia or Dialer.
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by adilson.abreu
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Mark Foster, Keiara Lluberes
Aug 25, 2025 -
Greenway Kia West responded
Adilson, I’m sorry to hear about your recent experience and the concerns with your battery diagnosis. That’s not the impression we want you to have. Please reach out to me directly at markfoster@greenwayauto.com
so I can review this with our team and work toward a resolution.
— Mark Foster, Service Manager
I was treated disrespectfully and continually ignored,
then charged 3% for paying with a credit card without ever being told before.
then charged 3% for paying with a credit card without ever being told before.
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by briannaerwebb
Verified Customer
Verified Customer
Service Price Transparency
Aug 25, 2025 -
Greenway Kia West responded
Brianna, I’m very sorry to hear that you felt disrespected and were not informed about the credit card fee. Even with posted signs, we should have communicated this clearly before completing your transaction, and I apologize that we did not. Please reach out to me directly at markfoster@greenwayauto.com
so I can address your concerns personally.
— Mark Foster, Service Manager
I have always had a positive experience when a visited
Sales and/or Service Departments.
Sales and/or Service Departments.
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by SM
Verified Customer
Verified Customer
Service Price Transparency
Aug 13, 2025 -
Greenway Kia West responded
thank you for sharing your feedback! We’re glad to hear you’ve consistently had positive experiences with both our Sales and Service Departments here at Greenway Kia West. We appreciate your loyalty and look forward to your next visit.
– Mark Foster, Service Manager | markfoster@greenwayauto.com
ALL OVER THE PLACE , Don’t go here try long wood
locations it’s way better
locations it’s way better
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by Dbrown
Verified Customer
Verified Customer
Service Price Transparency
Aug 11, 2025 -
Greenway Kia West responded
Hi, we’re sorry to hear about your dissatisfaction with your recent experience at Greenway Kia West. We strive to provide consistent, positive service to all our customers, and your feedback is important in helping us improve. Please reach out to me directly at markfoster@greenwayauto.com so we can discuss your visit and work toward a better experience in the future.
— Mark Foster, Service Manager
I wish I could give 0 stars rating.
Went to this place because my brand new Telluride is running unbalanced. There’s a vibration coming from the rear part of the vehicle. It makes my r
Went to this place because my brand new Telluride is running unbalanced. There’s a vibration coming from the rear part of the vehicle. It makes my ride very uncomfortable, specially on the passenger side. I called to make an appointment to get it checked but wasted my time. Appointment was for 2:15PM but Walk-ins waiting on site have priority over customers with an appointment. Waited almost 4 hours and they didn’t touched the vehicle. It was until I asked why my vehicle was sitting there that they moved it inside. They also lied on my face saying that they were taking care of the vehicle. I was still able to see it on the Kia app & through the window, just sitting on the yard (not even on the shop) and 10 minutes later I get the notification on my phone that doors were open. According to them in less than 30 minutes they were able to do a test drive, pull the 4 tires and check balancing, alignment and other components for any possible issue. All this without touching the car. I can tell because the vehicle was a bit dirty and there’s not a single trace of hands or fingers on the wheels. At the end the vehicle was returned, they found no issues and the diagnose was that it’s a typical quality ride on the Telluride models. He also offered me to do a test drive with the mechanic and then came back saying it was impossible because all the mechanics went home after “working” my car. I feel disrespected. I will definitely avoid this place at all costs and I wouldn’t recommend it to anybody
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by Jose Torres
Verified Customer
Verified Customer
Aug 11, 2025 -
Greenway Kia West responded
Hi Jose, we’re sorry to hear about your recent service experience and the concerns you’ve shared regarding your Telluride. We understand how frustrating this must have been and appreciate you bringing it to our attention. Please reach out to me directly at markfoster@greenwayauto.com so we can review the details and work toward making this right.
— Mark Foster, Service Manager
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