Jillian Cline
Jillian Cline at Ed Martin Nissan

Jillian Cline | Page 7

Service Manager

Ed Martin Nissan

802 N Shadeland Ave
Indianapolis, IN 46219

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4.9
77 Reviews

I started my career in the automotive industry in October 2009 as the Cashier and Warranty Clerk and worked my way up to Master Service Advisor in 2014, Promoted to the Assistant Service Manager in 2017. Promoted to the Service Manager in November of 2025. I have only ever worked at Ed Martin Nissan for my entire career in the automotive industry. I have been married to my husband for 16 years and we have 2 very spoiled dogs!!

Dealership Experience

16 yrs, 11 mos

Industry Experience

16 yrs, 11 mos

4.9

77 Reviews

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77 Reviews of Jillian Cline

April 30, 2026

Dealership Rating
Employee Rating

My Truck is Very! Valuable to Me, it's important that I keep it in Very good condition, For a Nice economic Price, Blessings to you and your Business, in That Mighty A More

by moore61503
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Ed Martin Nissan responded

Thank you for your kind words and for trusting us with your vehicle. We are glad we could help you keep your truck in great condition at a value that works for you. We truly appreciate your support and wish you all the best.

April 30, 2026

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Employee Rating

Recently purchased a new vehicle at this dealership and they worked with me until I got what I needed, both in a vehicle and in cost value. Ken in sales was easy to work with and Jason from the management More

by tjnestle1
Service Price Transparency
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Recommend Dealer
Yes
Apr 30, 2026

Ed Martin Nissan responded

Thank you for the great review and for your business. We are glad you had such a positive experience and that everything came together to meet your needs. We truly appreciate your recommendation and hope you enjoy your new vehicle.

April 27, 2026

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Jill arranged for the repair to be done on my car. The dent guy did a great job! Thanks Jill! More

by klpetry80
Service Price Transparency
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Recommend Dealer
Yes
Apr 27, 2026

Ed Martin Nissan responded

Thank you for the great review and for your business. We truly appreciate your support and look forward to seeing you again.

April 26, 2026

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Excellent customer service. Very helpful with answering questions and concerns. Excellent at addressing what maintenance your vehicle should need and reviewing work performed. More

by JJSPARTAN
Service Price Transparency
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Recommend Dealer
Yes
Apr 26, 2026

Ed Martin Nissan responded

Thank you for the great review and for your business. We truly appreciate your support and look forward to seeing you again.

April 24, 2026

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Service department is wonderful. Go there for all my car needs for last 12 years. More

by dchad
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Worden , Michael Snow

Apr 24, 2026

Ed Martin Nissan responded

Thank you for your continued business and for the great review. We are glad you have had such a wonderful experience with our service department over the years. We truly appreciate your loyalty and look forward to taking care of you for many more to come.

April 24, 2026

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Employee Rating

Ken was outstanding. He was professional, knowledgeable, and able to answer all of our questions. He was very easy to work with and the entire transaction was smooth and More

by redhart1
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Mark Clouse, Ken Copley

Apr 24, 2026

Ed Martin Nissan responded

Thank you for the wonderful review and for your continued business. We are glad you had such a smooth and positive experience and that all your questions were answered along the way. We truly appreciate your loyalty and support, and hope you enjoy your new Nissan.

April 24, 2026

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The service department is always on the mark. Very friendly and always does a fantastic job. More

by khiggy2414
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Worden, Jeff Mcneeley

Apr 24, 2026

Ed Martin Nissan responded

Thank you for the great review and for your business. We truly appreciate your support and look forward to seeing you again.

April 23, 2026

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Employee Rating

Very Clean with a wonderful friendly staff. Service wasn't to long & they kept me informed More

by TONYALEELEWIS
Service Price Transparency
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Recommend Dealer
Yes
Apr 23, 2026

Ed Martin Nissan responded

Tonya, thank you for the great review and for your business. We are glad you had a clean, friendly experience and that everything was completed in a timely manner while keeping you informed. We truly appreciate your support.

April 15, 2026

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Employee Rating

I had an excellent experience at the service center on Shadeland Ave. The service people were very nice and did a great job! More

by EDWINTOMES70
Recommend Dealer
Yes
Apr 15, 2026

Ed Martin Nissan responded

Thank you for the great review and for your business. We are glad you had an excellent experience and that our team took great care of you. We truly appreciate your support and look forward to seeing you again.

April 15, 2026

Dealership Rating
Employee Rating

As always, everyone at the dealership was friendly and thorough. Joe Worden was especially helpful in explaining things. The waiting area is comfortable and pleasant. Things are clean. More

by SUMLLS
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Worden

Apr 15, 2026

Ed Martin Nissan responded

Thank you for your business and your review of our team and dealership! We hope you are enjoying your Nissan!

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