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Jim Cossette
Refer Me
197 Reviews
Dealership Experience
28 yrs, 8 mos
Industry Experience
36 yrs, 3 mos
Languages Spoken
English
197 Reviews
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197 Reviews of Jim Cossette
December 20, 2021
Everyone was friendly, welcoming, and courteous. Jim Cosette was all that and more!! He was knowledgeable about the car he sold me and was patient in passing a bit of that knowledge along to me, especia Cosette was all that and more!! He was knowledgeable about the car he sold me and was patient in passing a bit of that knowledge along to me, especially when it came to safety tips. He was very professional yet personable, a great balance , and a real asset to Curtiss Ryan Honda Dealership. More
by hildaunity1
Helpful 
December 10, 2021
I was looking for a new Honda CRV to replace my curret older CRV. My family and I have bought many cars ay Curtis Ryan over the years and the process was stress free and congenial. Apparently, things have older CRV. My family and I have bought many cars ay Curtis Ryan over the years and the process was stress free and congenial. Apparently, things have changed. I made an appointment to meet with Jim Cossette, a sales person I had done business with in the past. Prior to going to Curtiss Ryan I looked at their current available inventory and pricing. I had a car in mind to look at and purchase the same day. I called Jim and told him the vehicle I was interested in. He told me it was available and that I needed to give him a deposit to hold the vehicle until I could get there, which was the same day. I gave him a credit card number for a $100 deposit and later went to look at the vehicle that same day. My Daughter nad Son-in-law accomanied me. When I arrived, I asked for Jim and he was paged to the main entrance. I told him I wanted to see the car and test drive it. He pulled it up on line to be sure it was the right vehicle. However, the price of the vehicle on the website was over $3000.00 more than the price i was on line. When I questioned Jim about the price he became irate and quite obnoxious. I was appalled and enbarrassed by his response. My Daugthter & her husband were just as appalled. I told him I was not interested in buying the vehicle and I requested my my deposit back. His tersely replied that he would credit my bank the next day. As of this morning, the credit has yet to appear in my account. If it does not appear in an appropriate time frame, I will not be calling the dealership, I will call the Better Business Bureau as well as Honda Corporate. Suffice to say, I will not be conducting business with Curtis Ryan ever again. More
by wizzle79
November 08, 2021
I’ve been leasing cars from Curtiss Ryan Honda of Shelton, CT. for 6 years and they’ve been great. I come in and they always take care of me right away. Mark called me in right away and made sure eve Shelton, CT. for 6 years and they’ve been great. I come in and they always take care of me right away. Mark called me in right away and made sure everything went smoothly. The employees are always pleasant and take good care of my car when I bring it in for servicing. Very reliable!!! I would definitely recommend their sales and servicing departments to family and friends. More
by Speech mom
Other Employees Tagged: Mark from Servicing.
November 02, 2021
Staff a Curtiss Ryan are helpful, courteous and friendly. Great customer service. And this is the reason I keep going back. I’ve been a long time customer - over 20 years. Great customer service. And this is the reason I keep going back. I’ve been a long time customer - over 20 years. More
by michael.dawid
Other Employees Tagged: Ed Blauvelt, Rory Singer, Scott Glazer, Christopher Mrijaj
October 21, 2021
Very professional and knowledgeable of their inventory. Did not try to upsell me things I do not need. They gave me exactly what I wanted and gave me a great price. Jim was amazing and Jack was a wiz wit Did not try to upsell me things I do not need. They gave me exactly what I wanted and gave me a great price. Jim was amazing and Jack was a wiz with the financial side. More
by Mcclainjam
Other Employees Tagged: Jack
August 21, 2021
Very quick process and they actually care about the customers. Everyone was very professional and virtuous. They bought me out of my lease early and gave me a non bs deal on a 2022 lease. customers. Everyone was very professional and virtuous. They bought me out of my lease early and gave me a non bs deal on a 2022 lease. More
by dylan.m1019
June 29, 2021
If you are looking for an excellent salesman I highly recommend Rory Singer ! Super helpful and easy going . He will get you your dream vehicle ! Best salesman around I promise you ! recommend Rory Singer ! Super helpful and easy going . He will get you your dream vehicle ! Best salesman around I promise you ! More
by Raqgelina777
Other Employees Tagged: Rory Singer
June 15, 2021
Absolutely amazing experience. Jim had all the knowledge on my new car and was more than happy to explain it to me. He sat with me for quite a while and went through each part. I did not leave the dealershi on my new car and was more than happy to explain it to me. He sat with me for quite a while and went through each part. I did not leave the dealership until he was positive I understood it all. My whole experience was fantastic. More
by Meaghanlahiff
Other Employees Tagged: Kim
June 15, 2021
This was the best car-buying experience that we have ever had. No pressure, infinite patience answering all our questions, and after everything was finished, we absolutely love our new car. had. No pressure, infinite patience answering all our questions, and after everything was finished, we absolutely love our new car. More
by blisscrs
