Jim DaLuga
Jim DaLuga at Brilliance Subaru

Jim DaLuga | Page 2

General Manager

Brilliance Subaru

1500 N. Randall Rd
Elgin, IL 60123

5.0
30 Reviews
5.0

30 Reviews

Write a Review

30 Reviews of Jim DaLuga

May 26, 2022

Dealership Rating
Employee Rating

Ed Troike was fantastic as those who deal with me have to have patience. I was extremely happy with Ed and he was great with me. He explained everything and is an especially good salesman. I won't deal wi More

by johnson111441
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Troike , Jeremy Cybulski, Finance Manager

May 29, 2022

Brilliance Subaru responded

Thank you very much for the 5 star review and feedback regarding Ed Troike. I am glad that you had a great experience, we really appreciate the business. Jim DaLuga General Manager

May 26, 2022

Dealership Rating
Employee Rating

I have dealt with this dealership several years ago and was happy. Today I dealt with it again and I am happier especially with the salesman I worked with, Ed. Troike. The place is as spotless as man be More

by johnson111441
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Burden, Joe Gunther, Derek Thomas, Adam Mennella, Ed Troike , Jeremy Cybulski, Finance Manager

May 29, 2022

Brilliance Subaru responded

Thank you very much for the 5 star review and wonderful feedback regarding your experience with Ed Troike! Ed has done an amazing job taking care of his customers since we opened the dealership in 2014. Enjoy your new Subaru. Jim DaLuga General Manager

April 01, 2022

Dealership Rating
Employee Rating

Great service from the team. Made it such an awesome experience and very helpful. Happy with my Silverado🙂 More

by jamaro0806
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Ring, Phil Liang

Apr 05, 2022

Brilliance Subaru responded

jamaro, Thank you very much for the 5 star review! We really appreciate the business, enjoy the truck!! Jim DaLuga General Manager

November 17, 2021

Dealership Rating
Employee Rating

Chad Cassell was and continues to give great service. We met Chad over a year ago when looking at purchasing a new Ascent. We looked at other dealerships and spoke with other salesmen but nothing comp More

by Kim
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Cassell - 5 stars

Nov 28, 2021

Brilliance Subaru responded

Kim, thank you very much for the 5 star review and your kind words regarding your Sales Associate, Chad Cassell. Enjoy the new Ascent and we will see you when you are ready for another car. Jim DaLuga General Manager

May 17, 2021

Dealership Rating
Employee Rating

Awesome experience from start to finish! It was our first experience at Brilliance Subaru and our first experience owning a Subaru. We will definitely be back! More

by Tjmcnelson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Ring, Ed Troike

Jun 08, 2021

Brilliance Subaru responded

Tjmcnelson, Thank you very much for the 5 star review and your feedback. I am glad that you have confidence in our dealership! Enjoy the new car. Jim DaLuga General Manager

February 11, 2021

Dealership Rating
Employee Rating

Everyone was very accommodating. Phil Liang was very helpful as well as Justin. Phil explained the features and functionality of the Subaru Ascent very well. More

by GMJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Phil Liang

Feb 13, 2021

Brilliance Subaru responded

GMJ, thank you very much for the review and your feedback. Phil has been taking great care of his customers since we opened Brilliance Subaru. Enjoy your new vehicle! Jim DaLuga General Manager

February 04, 2021

Dealership Rating
Employee Rating

Always answer my questions and concerns. Very polite staff. We have purchased 3 Subaru’s with the Brilliance family. Hope to get a fabulous deal on our 4th one soon. More

by knarf48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe Szostek , Kim. Service department 5 stars

Feb 13, 2021

Brilliance Subaru responded

Knarf48, thank you very much for the 5 star review and your multiple purchases from Brilliance Subaru. Of course, we will provide you with a fabulous deal for car #4, please let us know when you are ready. Jim DaLuga General Manager

January 13, 2021

Dealership Rating
Employee Rating

Chad was amazing , he was a very down to earth , easy to talk to guy . Definitely the most pleasant experience I’ve had in buying a car . More

by Kitty pink
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jason Ring

Feb 13, 2021

Brilliance Subaru responded

Kitty pink, thank you very much for the 5 star review and your purchase. I am happy to hear that you enjoyed working with Chad. Enjoy your new vehicle! Jim DaLuga General Manager

January 13, 2021

Dealership Rating
Employee Rating

Jim Daluga and Chad Cassell are truly exceptional. I got Jim Daluga and Chad Cassell are truly exceptional. I got a really great deal and was treated like family. They were courteous, professional, and resp More

by Edward L. Moye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jason Ring , Chad Cassell

Feb 13, 2021

Brilliance Subaru responded

Edward, thank you very much for the 5 star review and your feedback. It was a pleasure working with you as well and I look forward to seeing you soon. Jim DaLuga General Manager

May 19, 2020

Dealership Rating
Employee Rating

Great Dealership!! Staff is professional, courteous, and always helpful. Thank you service department, Mike B. and Jim D.!! Thanks for always being friendly. Staff ha More

by wjburden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Burden, Rich Dencs

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