"Purchase of New Kia Soul"
I located my vehicle on the Jim Butler Kia website. Due to my location, the purchase of my new vehicle was primarily coordinated via E-Mail with Annie. Upon my arrival to the dealership my vehicle was ready as promised. The sales and finance staff was professional and courteous. The price was unbeatable and exactly what I was looking for.
"Thank you Jim D !!!"
I had a pleasure working with Jim D. He gave excellent customer service, I highly recommend him to anyone looking for a new car! The whole process was fast and was a great experience. Justin was able to get me in and out of finance quickly. Thank you again!
"ON TOP OF THE WORLD!!!!!!!!!!!!!!!"
This is my first brand new car, my first Kia and the first time I have leased a vehicle. I was so nervous about the leasing program and was uncertain if this was the right time for me to make this big of a commitment. When I got to Jim Butler Kia in Chesterfield and had a seat to speak with Jim Douglas my nerves were immediately set at ease. He is the most personable, uplifting and upfront sales person I have EVER had the pleasure of dealing with and he made this transition the MOST positive experience I have ever had. He makes you feel like you are a friend that he has known forever and he never once pressured me into anything (like most salesmen do). He was patient with me throughout 10,000 questions and never made me feel like I was a bother and for me that is worth its weight in gold. I will most definitely be spreading the word about Jim as well as the entire staff at Jim Butler Kia in Chesterfield. They are the most positive, happy and accommodating team and they work magic together. Its a beautiful thing that you must experience for yourself if you are in the market for a new or used vehicle. I promise you wont be disappointed!!!!
The amount of availability that they had new and used was amazing. And we had the opportunity to try what we wanted new and used.
"Excellent Buying Experience"
Cheryl Cooper was very helpful and persistent. Jim Douglas was very informative and straight with us. I found him to be the best salesman that we had dealt with during our days of looking for a new car.
Justin Johnson was very professional and helpful.
All in all, they contributed to the best buying experience that we have had in a long time.
John & Yanmei Doom
"VERY PLEASUREABLE EXPERIENCE"
This was my 1st try at using the internet to begin car buying. Annie Lam was internet contact, she was persistent but not aggressive . Eventually started working with Jim Douglas in sales. Obviously excellent internal communication as Jim directed his sell to the goals I had expressed to Annie in our email exchange. Justin J was clearly aware of where I wanted to go with my financing & believe he was able to "Max Out" the rebates available.
Looking forward to using their highly touted service department.
"No carfax report"
No carfax report on my purchase on the car, car had some damages on bumpers both front and back. The carfax could have helped with selling price, I feel carfax shouldn't be an option it should be handed out and not be demanded by customer during purchasing.
- Vicki K
From my initial internet chat to leaving the dealership with my new Kia Optima, the experience was wonderful. Everyone bent over backwards to make sure that they could make a deal with me that fit my budget needs and allowed me to leave with a gorgeous new Optima. I would definitely recommend this dealership and I look forward to working with them in the years to come!
I came into Jim Butler looking to purchase my first Kia. I couldn't be happier with how smooth the process was and how helpful and friendly everyone was. I would highly recommend this dealership and Jim Douglas to anyone looking to have a great car buying experience.
Other Employees Tagged:
"The best experience !"
My daughter and I went to seven other dealers and we were tired of tricks. We loved this store because no tricks. They were honest and nice. I have already recommended them to four others. It was the best experience. Thank you. Would highly recommend Jim Douglas.