Jim Hierl
Jim Hierl at Flemington BMW

Jim Hierl | Page 19

Customer Service Advisor

Flemington BMW

216 US Hwy 202/31
Flemington, NJ 08822

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4.9
341 Reviews

A service advisor for Flemington BMW since 2003, Jim Hierl makes it his mission to find the best solution for the customer’s vehicle repair needs. He enjoys the interaction and finds building relationships with his customers to be one of the high points of his position at the dealership. An avid woodworker, Jim often enjoys spending his downtime working with his hands. When not in his workshop, Jim might be found enjoying the great outdoors on a variety of hiking and skiing trails or helping other as a mentor at his church. Check out what Jim’s customers have to say about working with him at Flemington BMW.

4.9

341 Reviews

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341 Reviews of Jim Hierl

November 19, 2019

Dealership Rating
Employee Rating

Great service and outcomes. The team completed all Great service and outcomes. The team completed all scheduled service items and then proactive solved other issues. I would recommend them to others More

by MacDaddy
Recommend Dealer
Yes

Other Employees Tagged: Debra Lam

Nov 20, 2019

Flemington BMW responded

MacDaddy - Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

November 13, 2019

Dealership Rating
Employee Rating

Jim is always a pleasure to work with at BMW Flemington. Great personality and knowledgeable. He has great recommendations for your vehicle and service. Thank you. More

by Joe
Recommend Dealer
Yes
Nov 14, 2019

Flemington BMW responded

Joe - Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

November 06, 2019

Dealership Rating
Employee Rating

Debra was so helpful with getting my car taken care of and kept communicating all updates throughout the process. She Is very friendly and professional. More

by Leah P
Recommend Dealer
Yes

Other Employees Tagged: Debra Lam , Ed Kiley

Nov 08, 2019

Flemington BMW responded

Leah - Thank you so much sharing! We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

November 03, 2019

Dealership Rating
Employee Rating

Always kind and helpful and shares information as soon as it is available. He is an asset to Flemington BMW. I like working with him. More

by DRB Minot
Recommend Dealer
Yes

Other Employees Tagged: J.R Nast

Nov 06, 2019

Flemington BMW responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years. Congratulations!

October 27, 2019

Dealership Rating
Employee Rating

Amazing service!! Thank you Tom and Jan! Love my X1! I had an exceptional experience with Flemington BMW! Tom was extremely patient and kind during my whole sale process. He met all of my needs For my pu More

by JM89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Terrill , Jan Michael Blakley

Nov 06, 2019

Flemington BMW responded

Bryan - Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

October 17, 2019

Dealership Rating
Employee Rating

Extremely knowledgeable Jim has been my service advisor for over 15 years and 2 BMW’s . He has always answered all my questions throughly and has provided meaningful technica More

by Jjpapa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 25, 2019

Flemington BMW responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

October 12, 2019

Dealership Rating
Employee Rating

My Service Experience I have no issues, service experience was as I expected “Great” Jim Hierl explained what service was needed and why, he kept me updated while I waited More

by MrMike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2019

Flemington BMW responded

Mike - Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

October 08, 2019

Dealership Rating
Employee Rating

Dana has consistently provided me with excellent service. She is professional yet makes one feel causal and friendly. One can feel that she want to do the utmost to satisfy your service needs More

by Vikram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Byron Brisby Jr. , Dana Claxton Sabo

Oct 15, 2019

Flemington BMW responded

Vikram - thank you for taking the time to share. We are so glad that you've continued to choose Flemington BMW to keep your vehicle in top running condition.

October 01, 2019

Dealership Rating
Employee Rating

There are not enough words to describe how pleased I am with Dan and the dealership. Outstanding value and customer service. I cannot emphasize how much I recommend this dealership. More

by Matt S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Byron Brisby Jr., Vince Dillon, Noha Amin, Debra Lam , Dana Claxton Sabo, Dan Egan

Oct 07, 2019

Flemington BMW responded

Matt - Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years. Congratulations!

September 17, 2019

Dealership Rating

car service Perfect, covers everything. Great job. Always nice and very good at her job. Great place to visit and hang out a check out the vehicles on the floor More

by Allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Byron Brisby Jr., Tom Terrill, Vince Dillon , Dana Claxton Sabo, J.R Nast

Sep 18, 2019

Flemington BMW responded

Allen - We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer.

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