Jim Hierl | Page 33

New X5 JR was patient and not pushy. Very comfortable to work with! We worked with him and Vince the sales manager and had a nice experience . JR was patient and not pushy. Very comfortable to work with! We worked with him and Vince the sales manager and had a nice experience . More

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Sales and service Exceptional service and professionalism was phenomenal. I would highly recommend JR to my friends and family. He went above and beyond and follow up w Exceptional service and professionalism was phenomenal. I would highly recommend JR to my friends and family. He went above and beyond and follow up with the entire process. More

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Excellent personalized service We have trusted Flemington BMW for over a decade of sales and ongoing service. We currently own two BMWs and have collectively owned three previous B We have trusted Flemington BMW for over a decade of sales and ongoing service. We currently own two BMWs and have collectively owned three previous BMW vehicles. Jim Hierl manages our service, and has always been excellent, fair, and helpful. Our most recent purchase of a new BMW X5 was with salesperson JR Nast. We found JR to be personable, patient, and extremely knowledgeable with regard to the range of options. When we met to go over the functions and settings in the new car, he was really informative and made it easy and fun (AS IT SHOULD BE!!!) rather than overwhelming to get to know the new technology. FIVE STARS. More

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SUPERIOR CUSTOMER SERVICE !!! BILL HINTON is an excellent client advisor. He pays close attention to detail and quality. He was patient and understanding throughout the entire car BILL HINTON is an excellent client advisor. He pays close attention to detail and quality. He was patient and understanding throughout the entire car buying experience. He has a wealth of knowledge about the operation of BMW and was able to answer any question we had. During the process of purchasing the car, BILL HINTON was very accommodating and made the final deal smooth and seamless. I would highly recommend BILL as your Client Advisor. The bottom line is Bill is a top notch talented and reputable Client Advisor who is genuinely interested in finding you the best car and not your typical car salesman looking to make a quick deal. More

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Comfortable Purchase Both Mark and Rachael were knowledgeable and demonstrated high interest in making the car purchasing experience productive. Rachael's expertise in kn Both Mark and Rachael were knowledgeable and demonstrated high interest in making the car purchasing experience productive. Rachael's expertise in knowledge of the car expedited the process and Mark's expertise in handling financial paperwork contributed to a comfortable and pleasant outcome. More

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Car Buying Made Easy Recently I purchased my third BMW from Michael O'Conner. My first 3 were X3's and I just up graded to an X5. I tell Michael what I am looking for and Recently I purchased my third BMW from Michael O'Conner. My first 3 were X3's and I just up graded to an X5. I tell Michael what I am looking for and he does his absolute best to make that happen. He is supportive, knowledge and most of all patient. He fully explains what each component of a package does and why it is important or not knowing my needs. Last night I picked up my new 2015 X5 and Michael spent over 2 hours fully explaining the new technology and how everything worked.in the vehicle. When I left, I felt secure in the knowledge that I was in control of the technology and not visa versa. Ed Kiley supported Michael in the initial sales process and did a great job, but Michael carried the ball. I know I will also receive excellent service as I have in the past thanks to my service Rep Jim Hierl Job well done. More

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Love my new BMW X5 2015 Thank you Bill for the excellent service on my new BMW x5 2015. I couldn't be happier! Thank you for taking the time to go over all the luxuries this Thank you Bill for the excellent service on my new BMW x5 2015. I couldn't be happier! Thank you for taking the time to go over all the luxuries this car has to offer! I highly recommend you as a salesman your patient, courteous and easy to work with. I look forward to purchasing my fourth one with you in the future. More

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Still simply the best Every time I walk or drive into Flemington BMW it's like coming home to a warm and familiar place you want to come back to. No dealership can make you Every time I walk or drive into Flemington BMW it's like coming home to a warm and familiar place you want to come back to. No dealership can make you feel as good about a purchase and they make it look easy. I'm sure the is a tom of effort in building this great culture. Again simply the best!!!! More

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WOW - BEST of the Best! Flemington BMW is EXCELLENT I can truly say Flemington BMW is the BEST! Byron Brisby Jr, GM, has an excellent sales and service team in place to address customer issues. They a I can truly say Flemington BMW is the BEST! Byron Brisby Jr, GM, has an excellent sales and service team in place to address customer issues. They are professional, customer oriented and a sincere pleasure. I am thrilled with my new 2016 X3!. They exceeded my expectations. Special thanks to Byron and Mike S. for their leadership. Kudos to Chris L. for his informative sales approach. As always, Mike Riccardi Sr. and Jim H. in service area are great people. These days, it's rare to find a "team" that truly works together for the customer, you will find an OUTSTANDING team at Flemington BMW. The spirit of customer retention/satisfaction is their number one priority. Kudos to all for keeping me a loyal BMW customer. Just thrilled! More

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A well run dealership I have acquired five cars thus far from this dealership. On all accounts I rate this dealership as excellent. From purchase to service it is done very I have acquired five cars thus far from this dealership. On all accounts I rate this dealership as excellent. From purchase to service it is done very well. Tom Terill has sold all of them to me . He is knowledgeable and a pleasure to work with. Service is always most helpful and I was pleased to work most recently with a new service advisor , Dana who was most pleasant and helpful. More

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