"First dealer experience could not have been better."
I've never worked with a dealership before for any of my car purchases (I'm on car # 6) so this was a very new experience for me. It was no pressure and very conversational. Derek just sat with us and went through all of my pros/cons on my current car and what was important for me in a vehicle. I gave him our monthly payment price range and he went and picked one out to test drive. It was a perfect fit. They were even willing to find ways to get the monthly payments into a more reasonable range both for the car and the service package!
It was a great first dealership experience and have had excellent follow-up even after we signed and drove away.
"Purchase of a preowner vechile"
- Andre Emmell
I found the sales person to be very helpful. Elisabeth Bockus made it possible for me to purchase a car within my budget range. I highly recommend her to any of my friends, my son and daughter-in-law were very happy with her help in the purchase of their new car and I found that to be very helpful in my purchase.
"Easy leasing experience"
No haggling. Easy transaction. Corresponded with Ed Larkin via email initially, discussed numbers, found common ground, went into the dealership two days later and sealed the deal with Rob Ploof and Jim Lash. Thank you!
"Rob was a great sales person. No pressure and honest "
Rob did a great job in getting the Prius I needed and without added stress and drama. Appreciated his time and service Rob explained all details of the car to me with simplicity. He explained the added Toyota care service as well
"Great Customer Service"
Phillip was very knowledgable and helpful. He was able to find us a vehicle easily and provided great customer service. We appreciate it and really love our new car! Jim Lash was also very helpful when it came time for payment. Great customer service all around.
Other Employees Tagged:
"The most helpful team around!"
Jim Lash helped me out tremendously. I was very much in need of a new vehicle, but was struggling due to low finances and poor credit. I really though I wasn’t going to be able to get a new car, but Jim put in all his time and effort and made it happen for me. Now I’m in a beautiful 2015 Camry, and I can’t tell you how amazing it feels! I am so grateful to Jim for understanding my situation and for helping me to make this important step in my life! Not only was Jim extremely helpful, but I owe tremendous thanks to Mike Thompson as well. He worked tirelessly with me through the entire sales process, as I went back and forth on what I wanted. Mike is not just a salesman, but a down to earth, considerate, and genuine human being. He was so personable and understanding of my current situation, and was willing to do anything he could to make a new car happen for me. Mike, I cannot thank you enough for all you have done for me!
"Best Trade Ever"
- Jerry2018 Rav4
at 64 years of age I have been involved in many many car deals. My latest lease at Heritage Toyota in South Burlington was the best by far. I was already pretty sure that I wanted the 2018 RAV4 but I never expected that I could get the XLE model at the price I received. I started my deal with Angus Gunn. He was very knowledgeable and a very pleasant person to deal with. Angus showed me the options available to me and the colors I had to choose from. He worked with me to within inches of the finish line,so to speak,
That’s when Megan Terry gave me a call. In the words of Don Corleon she made me an offer I couldn’t refuse. You can be sure that in 3 years I will be returning to Heritage Toyota and I hope both Angus and Megan are still working b
"2018 Highlander Hybrid Limited"
Love my new Highlander, and dealing with Heritage was a wonderful experience. Jason Dillard was the perfect salesman: professional, informative, and friendly. Jim Lash was very helpful in the finance department and online salesman Ed Larkin was extremely helpful and quick with all responses. I would purchase another vehicle with Heritage Toyota.
"Customer Service is Fantastic!"
Three years ago we bought a RAV4 from Heritage Toyota in South Burlington. We were fortunate to have Angus be our salesman. We decided to lease a RAV4 this time and once again Angus provided us with friendly professional service. Angus is knowledgeable and really listens. We highly recommend this dealership. And when you stop by, ask for Angus!
"Wanted to move up !!"
- Steve Elder
I purchased a 13' Tacoma 3 years Heritage and wanted to step up to a Tundra... Told Chuck he would need to make the numbers work to our budget and he did just that... Overall great experience!
We will be in the market for a Rav 4 in a couple of years and we will call on Chucky again!