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Jim Pompei
205 Reviews
Hey everybody Jim Pompei from Acura of Berlin. Please come down to give me an opportunity to earn your business. 30 years sales experience customer satisfaction is always my goal. Please feel free to contact me for all of your vehicle needs.
Read moreDealership Experience
7 yrs
Industry Experience
7 yrs
Specialties & Trainings
Business
205 Reviews
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205 Reviews of Jim Pompei
May 23, 2023
I highly recommend this dealership. They care about their customer and hid or her needs. They go a long way to make customers happy with the outcome. They care about their customer and hid or her needs. They go a long way to make customers happy with the outcome. More
by Greg
Verified CustomerOther Employees Tagged: Tom Suchojad
May 22, 2023
My second Acura RDX, both purchased at Acura of Berlin. They make purchasing fair and comfortable. Salesmen do their best to provide the car you want with minimal hassel. Joe is no exception! He was gre They make purchasing fair and comfortable. Salesmen do their best to provide the car you want with minimal hassel. Joe is no exception! He was great. He couldn't find the exact car I wanted( color and etc) but found a car that met my needs and wants at a lower price! Thank you Joe. My experience with the Service Department has always been equally positive. People like Keith get the job done with no hassel and as quick as they can while doing a great job. More
by Greg
Other Employees Tagged: Keith Davis , Tom Suchojad
May 22, 2023
Was amazed at how much inventory was available. Your staff was knowledgeable, informative and amazing!! I will recommend this dealer ship to all my friends Your staff was knowledgeable, informative and amazing!! I will recommend this dealer ship to all my friends More
by FXDL1340
Other Employees Tagged: Larissa Hartline, Tom Suchojad
May 08, 2023
Jim made my vehicle search and purchase an amazing experience! He knew right away what I needed and led me right to the perfect vehicle for me. His customer service is superior above any dealership experience! He knew right away what I needed and led me right to the perfect vehicle for me. His customer service is superior above any dealership and sales person I have experienced so far! I look forward to my future purchases with Jim and Acura of Berlin. More
by Digincel
Other Employees Tagged: Tom Suchojad
April 06, 2023
Dropped the car off at 8AM for an oil change. Hadn’t heard anything from the dealership by 12:30PM so I contacted the dealership to find out whats going on. Couldn’t get my service representative Hadn’t heard anything from the dealership by 12:30PM so I contacted the dealership to find out whats going on. Couldn’t get my service representative on the phone and was transferred to voicemail. Called back immediately again to get an update still wasn’t available and receptionist informed me she would notify service representative. Got a call back an hour later telling me the car was ready. Left work and got a ride to pickup the car. When I arrived, I went to pay and there wasn’t an invoice yet only to find out the car wasn’t ready. Waited another 45 minutes for the car to be ready that I could have stayed at work and got work done. Disappointed with the communication of this experience and the duration for routine maintenance. I will probably purchase my next car from a different dealership based on this experience and other underwhelming experiences with the service department. Not what you expect from a supposed luxury car dealership. More
by brandonp
Other Employees Tagged: Keith Davis , Tom Suchojad
April 04, 2023
Jim was a great salesperson. I just purchased my second car from him. Highly recommend this dealership and working with him. I just purchased my second car from him. Highly recommend this dealership and working with him. More
by GCSEFAI
Other Employees Tagged: Larissa Hartline, Tom Suchojad
April 01, 2023
Excellent the way they go over to make sure the client is satisfied is the best. satisfied is the best. More
by medyalylopez
Other Employees Tagged: Eric Diaz, Keith Davis , Javier Rivera, Tom Suchojad
March 10, 2023
We just purchased a 2017 Acura RDX . Our Sales Rep was Jim Pompei and he made the whole experience very customer focused. We were very specific in the vehicle that we wanted and asked Our Sales Rep was Jim Pompei and he made the whole experience very customer focused. We were very specific in the vehicle that we wanted and asked him to help us find it. He immediately provided us with vehicles, options, and the purchasing process. Our questions about financing the vehicle were answered with accurate information which is very important to us. In addition, he went above and beyond by introducing us to the finance representative and his sales manager. The team was very nice and professional. It was the best car buying experience we have had. We would highly recommend both Jim and Acura of Berlin for your car buying needs. More
by Paula
March 08, 2023
Thank you so much to James Pompei you are an incredible person. I appreciate your honesty and the fact that you had my best interest in mind. God bless you and your family. person. I appreciate your honesty and the fact that you had my best interest in mind. God bless you and your family. More
by jerusalen
