Jim Rutherford

This was the most respectful, helpful, supportive dealership we’ve ever dealt with. Jorge and Luis were outstanding and provided a service level we had yet to see with other buying experiences. The s dealership we’ve ever dealt with. Jorge and Luis were outstanding and provided a service level we had yet to see with other buying experiences. The service while we were there was great, but then there was still customer service after the purchase with Jim, which was top notch as well. The overall process from start to finish was seamless and honoring. We would 1000% buy another vehicle from Royal Moore Subaru. More

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I would recommend anyone buying a car here, they make it so quick and easy along with just genuinely good customer service and transparency! so quick and easy along with just genuinely good customer service and transparency! More

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Jim did an amazing job of reviewing the features, highlights, and resources for our new Subaru Forester. This is the second Forester we have owned so I wasn’t sure how much I would learn, but his ove highlights, and resources for our new Subaru Forester. This is the second Forester we have owned so I wasn’t sure how much I would learn, but his overview was definitely worth the trip and the time. More

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Buying process stressful. Confusing. 3.5 hours but could be faster. Next time please be more transparent. Julio initial contact - friendly, informative, outgoing - I test drov Confusing. 3.5 hours but could be faster. Next time please be more transparent. Julio initial contact - friendly, informative, outgoing - I test drove a Forrester Touring and loved it. Returned to find Julio, but dealt mostly with Javier, asst manager (pleasant and very polite but a hard bargaining guy, and after haggling for a while decided on a price. Completed required paperwork with TJ, very efficient, said goodbye to our Toyota Sienna van of 21 years and drove off in a Subaru Outback rental until pick up my Forrester amazing Touring 2 days later!! Came back to get my temporary license tag on my rear window cuz accidentally left dealership without one. Saw Javier again who REALLY helped out alot with getting me started with the basics and set up of my Forrester Touring. Had scheduled appointment with Jim Rutherford on 10/29/25. This encounter was really great and informative as Jim answered all my questions and then some - Researching Subaru cars from Alex P on You Tube, service questions for the near future and a kind encouragement to reach back out if I needed any more assistance. Thank you so much Jim!!!! More

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Great selection! Attentive salespeople, friendly atmosphere, respectful management and financial department. Upon completion Jim Rutherford was the best! Excited to b Attentive salespeople, friendly atmosphere, respectful management and financial department. Upon completion Jim Rutherford was the best! Excited to be of assistance in all things Subaru! He is the delivery specialist who was knowledgeable on every detail. Due to time for me that day he made a phone appointment for us to go over all questions about my car. Super helpful with offering his assistance in the future as well. Even a small notebook added to write things down. This is the added part of Royal Moore that strives for great customer service. Very appreciative! More

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Jim Rutherford is the best! Helpful, personable, relatable. Always my favorite connection at Royal Moore! Helpful, personable, relatable. Always my favorite connection at Royal Moore! More

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Jim was very informative and helpful during my encore appointment. He answered all my questions, noted where I needed further training, and treated me with respect. I highly recommend him. appointment. He answered all my questions, noted where I needed further training, and treated me with respect. I highly recommend him. More

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I drove from Newberg to Hillsboro instead of driving to Wilsonville for the pricing. The staff was friendly and personable. My experience was good and I appreciated the availability on the lot. Wilsonville for the pricing. The staff was friendly and personable. My experience was good and I appreciated the availability on the lot. More

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Very Happy with my new Subaru and purchasing experience. Everything went smoothly and great. I will definitely be back. Everything went smoothly and great. I will definitely be back. More

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Jim was great. And gave me some new tricks about things I didn’t know even though I had owned Subarus in the past And gave me some new tricks about things I didn’t know even though I had owned Subarus in the past More

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