Jim Rutherford | Page 34

Edge-of-tread tire puncture required tire replacement. Options reviewed. Decision to replace with a "shaved" new tire (would have taken 2-3 days) reversed upon closer examination of tread wear; purchased Options reviewed. Decision to replace with a "shaved" new tire (would have taken 2-3 days) reversed upon closer examination of tread wear; purchased new tire from inventory on hand for much better price than Carr Subaru (closer to home, but ~inferior service and price). Very friendly service reps (as usual!) and very efficient sales/service (also as usual). Thanks! Jim Buell PS: I don't recognize all the folks below, but everyone with whom I actually dealt deserves 5 stars. More

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Had a wonderful experience purchasing my 2020 Outback from Royal Moore. The process was smooth and painless from start to finish. Emmylea answered all of my questions during our virtual delivery. Couldn’ from Royal Moore. The process was smooth and painless from start to finish. Emmylea answered all of my questions during our virtual delivery. Couldn’t be happier with my new Subaru! More

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Helpful staff and an overall good experience. They found the model I wanted at another dealer and got it there that afternoon for me. Nice. the model I wanted at another dealer and got it there that afternoon for me. Nice. More

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Excellent experience with dealership and Subaru salesperson Jim Rutherford. He took extreme measures to accommodate my situation. Came across as sincere and honest. Highly recommend. salesperson Jim Rutherford. He took extreme measures to accommodate my situation. Came across as sincere and honest. Highly recommend. More

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Great 1st time engagement with Luis over the phone. No BS and asked the right questions then gave me his offer. I looked around and found another dealer that did just the opposite but gave me a slightly bett and asked the right questions then gave me his offer. I looked around and found another dealer that did just the opposite but gave me a slightly better deal. I brought back to Luis and he got close and I paid him more because of the upfront and direct approach the first time. He could be in on the day I wanted to complete the purchase so he set me and my wife up with Jim to complete the purchase and he did a great job too. More

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Dealer put in the extra effort to find the specific vehicle we wanted. Offered a fair price for new vehicle and trade in. Worth the extra drive. vehicle we wanted. Offered a fair price for new vehicle and trade in. Worth the extra drive. More

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I had a good experience visiting this dealership. All of the staff were friendly and focused on helping me to get the car I wanted. of the staff were friendly and focused on helping me to get the car I wanted. More

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Outstanding knowledge and service. No pressure; focused on solving a need versus making a sale. Fast, friendly and comfortable service. A dealership that builds partnerships and long term relationships. on solving a need versus making a sale. Fast, friendly and comfortable service. A dealership that builds partnerships and long term relationships. More

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Very professional salesman. I went to check out the 2020 Outback. I worked with Jim R. He was very professional and answered my questions as quickly/thoroughly as possible. We I went to check out the 2020 Outback. I worked with Jim R. He was very professional and answered my questions as quickly/thoroughly as possible. We ended up not buying the car, but I felt that I was treated very well there. More

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Great service and would recommend it to everyone. Loved how simple the staff made the car buying process and were not pushy with the purchase. how simple the staff made the car buying process and were not pushy with the purchase. More

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