Jim Rutherford
Jim Rutherford at Royal Moore Subaru

Jim Rutherford | Page 29

Delivery Specialist

Royal Moore Subaru

1326 SE Enterprise Cir
Hillsboro, OR 97123

5.0
338 Reviews

I come from a background in the restaurant industry as a chef and general manager and moved to the car industry in November of 2014. I have always been a car guy and have been active in car clubs in the Portland area for over 20 years. In my spare time I play with old cars and vintage bicycles and try to keep up with my very active son.

5.0

338 Reviews

Write a Review

Dealership Experience

7 yrs

Industry Experience

11 yrs, 6 mos

Specialties & Trainings

Subaru Certified

338 Reviews of Jim Rutherford

July 31, 2021

Dealership Rating
Employee Rating

Jim was very kind throughout the process and extremely well-informed when it came to different models, features, etc. He has a good sense of humor and clearly has a great deal of experience working with c More

by Jfeldman1985
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2021

Royal Moore Subaru responded

Thank you so much for sharing your purchase experience with our team at Royal Moore Subaru.

July 22, 2021

Dealership Rating
Employee Rating

Emmylea, was great! She knows the car computer system inside and out. She is a great resource whenever I forget something or I messed something up. More

by lbnuckles
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emmylea Krause

Aug 16, 2021

Royal Moore Subaru responded

Hello and thank you for sharing your purchase experience with our Subaru team.

July 13, 2021

Dealership Rating
Employee Rating

Emmylea and The service department were top-notch! Emmylea Took her time with me to teach me all the bells and whistle‘s on my crosstrek. She really knows her stuff! The service department was extrem More

by Anonymous
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emmylea Krause , Mariah Fields, Cheryl Krevanko

Jul 17, 2021

Royal Moore Subaru responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and your ratings. We would love to know a little more about where we missed the mark on customer service and overall experience.

July 10, 2021

Dealership Rating
Employee Rating

The folks at Royal Moore Subaru have been very friendly and welcoming. Sacramento was very considerate and did not make me feel uncomfortable bringing my car in for service. Emmylea was very helpful and wa More

by tsphan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 17, 2021

Royal Moore Subaru responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Tsphan. Thank you and we hope to see you again!

July 09, 2021

Dealership Rating
Employee Rating

Royal Moore made it the car shopping process easy and convenient. They were willing to work around my schedule and helped me find the perfect car in the color I wanted. More

by Emily.smith7899
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emmylea Krause

Jul 12, 2021

Royal Moore Subaru responded

Thanks for the great review Emily!!

July 09, 2021

Dealership Rating
Employee Rating

Emmylea is a true asset to Royal Moore!!! She walked me through several useful features of my new car and some I wasn't even aware of. Plus she has a friendly and engaging personality! Hats off to her!!! More

by bobblackington
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emmylea Krause

Jul 12, 2021

Royal Moore Subaru responded

We appreciate the time you took to share your experience with Emmylea and Jim. Thank you.

July 09, 2021

Dealership Rating
Employee Rating

The dealership was clean and everyone I interacted with were very professional and kind. They answered all of my questions and ensured I had a positive buying experience. More

by katiemania
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emmylea Krause

Jul 12, 2021

Royal Moore Subaru responded

Thank you for the high star review!

July 03, 2021

Dealership Rating
Employee Rating

The folks at Royal Moore were professional and friendly. Shout out to Jim, Emmylea and Jake! I love my Outback and learn more every day. More

by Mama Llama
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Emmylea Krause , Jake Norquist

Jul 06, 2021

Royal Moore Subaru responded

Mama Llama, thank you for your high star rating. We're happy to see that your experience with us was excellent!

May 28, 2021

Dealership Rating
Employee Rating

I find them to be helpful, knowledgeable, and friendly. Great company to do business with, and a great product as well. Thank you, Royal Moore! More

by patriciacanrightsmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emmylea Krause

May 30, 2021

Royal Moore Subaru responded

Patricia, thank you so much for sharing the experience you had with our Subaru team!

May 23, 2021

Dealership Rating
Employee Rating

Royal Moore was super helpful in finding me the right car to get me over the mountains and into the woods without a worry on my mind. They helped me find the perfect Subaru to match my lifestyle. Staff is fr More

by K. Morrison
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emmylea Krause , Christian Fredrickson

May 25, 2021

Royal Moore Subaru responded

Hi K. Morrison, we are very happy to have provided you with such a positive experience!

May 25, 2021

Royal Moore Subaru responded

Hi K. Morrison, we are very happy to have provided you with such a positive experience!

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