Jimmy Harris
Jimmy Harris at Lou Sobh Honda

Jimmy Harris

Service Advisor

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

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4.9
580 Reviews
4.9

580 Reviews

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580 Reviews of Jimmy Harris

July 22, 2025

Dealership Rating
Employee Rating

I get very frustrated with the barrage of emails I receive wanting to buy back my vehicle. Jimmy Harris, makes them somewhat bearable however because he has always taken excellent care of my vehicle. More

by Mmcall1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 22, 2025

Lou Sobh Honda responded

Thank you for your honest feedback. We understand how the emails can be frustrating and appreciate your patience. We're glad Jimmy has consistently provided excellent care—that means a lot to us!

July 22, 2025

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Service agent was great. Very speedy, got in and out in less than an hour. Too expensive More

by GBRUMBY
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Recommend Dealer
No

July 20, 2025

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I got my A/C fixed. We had a small problem that I had to bring my car back into the shop. They fixed it for me and even refunded me some money back. The staff was helpfu More

by avictoriamedina_131994
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: David Wikle , Harold

Jul 21, 2025

Lou Sobh Honda responded

Thank you for sharing your experience. We’re glad our team was able to resolve the issue and keep you informed throughout. We appreciate your patience and your kind words about our staff.

July 17, 2025

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Every time I go get my service done they always takes me in soon as possible and get it done and they always polite and very nice and they never waste time so I been there for many many times and I love to More

by ALDEEWANA
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 17, 2025

Lou Sobh Honda responded

Thank you so much for your continued trust and kind words! We're glad to hear our team consistently provides quick, friendly, and reliable service. We truly appreciate your loyalty—see you next time!

July 15, 2025

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Steve Rossi was absolutely amazing! It was so refreshing to experience being treated like family and not just a customer. The level of customer service Steve gives is the best I have ev More

by Dylan R
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jul 16, 2025

Lou Sobh Honda responded

Thank you, Dylan! We’re so glad to hear that Steve made your experience seamless, memorable, and genuinely enjoyable. He truly cares about our customers, and your kind words mean the world. We appreciate you choosing Lou Sobh Honda and hope to see you again in the future!

June 23, 2025

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Lou Sobh dealership, sales associate Kim Carr and all other employees provided excellent service in a timely manner More

by RMDATL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kimberly Carr, Jamin Workmaster

Jun 23, 2025

Lou Sobh Honda responded

Thank you for the kind words! We're glad Kim Carr and the rest of our team were able to provide you with excellent, timely service. We truly appreciate your support!

June 21, 2025

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From the moment we walked into Lou Sobhs we were treated with respect and genuine care. Kim went above and beyond to help us find the right car answer all our questions and work within our budget. Not only More

by Jean
Recommend Dealer
Yes

Other Employees Tagged: Kimberly Carr, Jason Boland , Shelby

Jun 23, 2025

Lou Sobh Honda responded

Thank you, Jean! We're so happy to hear Kim provided such a caring and professional experience. We're thrilled she helped you find the right car and made the process smooth and enjoyable. Enjoy your new ride!

June 19, 2025

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Lou’s Honda dealership here in Cumming, Georgia exemplifies straightforward country service. Excellent but no over the top salesy. They communicate and realize their clients are busy and want to be More

by hickman0
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 19, 2025

Lou Sobh Honda responded

Thank you! We truly appreciate your kind words. At Lou Sobh Honda, we’re proud to offer honest, no-pressure service and clear communication. Glad to hear that stood out to you!

June 17, 2025

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Employee Rating

I have been very satisfied with customer service and the assistance I have received from their associates. Jimmy Harris listened to my concerns, scheduled my appointment and took complete care of my repair. More

by MSCAROLYNROBERTS
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 18, 2025

Lou Sobh Honda responded

Thank you for the wonderful feedback! We’re glad to hear Jimmy took great care of you and made the repair process smooth. We truly appreciate your trust and kind words!

June 16, 2025

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Employee Rating

Very professional. Attentive to costumer needs. Great communication. Excellent service. Highly recommend for future needs. More

by shelkarp
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Taylin C.

Jun 16, 2025

Lou Sobh Honda responded

Thank you! We’re thrilled to hear you had such a positive experience. Your recommendation means a lot to us!

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