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Joanna McCarthy
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Joanna McCarthy
General Sales Manager
BMW of Silver Spring
3211 Automobile Boulevard
Silver Spring, MD 20904
114 Reviews
Dealership Experience
17 yrs, 3 mos
Industry Experience
21 yrs, 4 mos
Languages Spoken
English
114 Reviews
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114 Reviews of Joanna McCarthy
April 09, 2024
People there go out of their way to make sure you have all your questions answered ( I was new to BMW.). Also they were very patient when I changed my mind on which car I was interested in several times, all your questions answered ( I was new to BMW.). Also they were very patient when I changed my mind on which car I was interested in several times, and when we finally found the perfect car they had it shipped in the next day from several states away (my guess .. it was in South Carolina). I have had 10 new cars in my life and this one is my favorite. The comfort is unmatched and it’s sporty also. More
by Oxotoabc
Other Employees Tagged: Ron Ptak, Joe Diss, David Davila, Brandi Rodgers , I don’t remember the name of the lady who gave me talk on the list of features but she was very good also
Helpful 
March 09, 2024
Have leased several 5 Series from Silver Spring BMW and just bought mine off the lease!! . Great dealership! Desirea Jackson is the best! Always on top of the transaction. Responsive, pleasant and fun t just bought mine off the lease!! . Great dealership! Desirea Jackson is the best! Always on top of the transaction. Responsive, pleasant and fun to work with. Best deals and best service of all the local dealerships I have dealt with over the years. Always seamless!!!! I’ll keep coming back to This dealership and Desire Jackson for service and for new cars!!! More
by twern26
Other Employees Tagged: Desirea Jackson, Pedro Delgado, Chase King
February 27, 2024
Steve Roumeliotis, was very professional, and courteous. He is by far one of the best salesman I have used in a while. He made both of my transactions so smooth and took the time to explain everything down He is by far one of the best salesman I have used in a while. He made both of my transactions so smooth and took the time to explain everything down to the last detail from start to finish. BMW of Silver Spring is by far one of the best dealers in the area. If you are in the market for a BMW he is your go to guy make sure go stop by and ask for Steve! More
by scott45612
Other Employees Tagged: Max Moyer, JC Thomas, Iso Ebong, Steve Roumeliotis, Danielle Odham, Naeim Imaniyan
December 18, 2023
Been a sales and service customer at this dealership for decades. Always outstanding experience from them. In particular, Eric Lovo is great to work with in sales. Very knowledgeable, personable, responsive decades. Always outstanding experience from them. In particular, Eric Lovo is great to work with in sales. Very knowledgeable, personable, responsive, and fair. Highly recommend. More
by rb20723
Other Employees Tagged: Joe Diss, Eric Lovo, Horacio Palacios , Grant King
September 12, 2023
I was interested in purchasing one of your courtesy vehicles that I saw on the dealership website. Steve contacted me right away, the vehicle was being loaned out so he physically went to pick up the v vehicles that I saw on the dealership website. Steve contacted me right away, the vehicle was being loaned out so he physically went to pick up the vehicle and swap it out with the customer so I could come in and test drive it. His customer service was top tier! More
by Erikanj82
Other Employees Tagged: Steve Roumeliotis , Gen Awanohara
June 22, 2023
Eric Lovo is the most amazing sales person. He was patient, kind and understanding of my needs. He explained the ins and outs thoroughly and I can’t wait to purchase my next vehicle from him. He was patient, kind and understanding of my needs. He explained the ins and outs thoroughly and I can’t wait to purchase my next vehicle from him. More
by Lmwalker45
Other Employees Tagged: Ron Ptak, Joe Diss, Karen Herbert, Eric Lovo, Rachel Rhea, Brandi Rodgers, Horacio Palacios, Iso Ebong , Gen Awanohara
June 16, 2023
The process from start to finish was excellent. Deserea is the best CA I've dealt with over the past 20 years! Her service was exceptional and she addressed all of my needs during the process. C Deserea is the best CA I've dealt with over the past 20 years! Her service was exceptional and she addressed all of my needs during the process. Couldn't have gone any smoother. Thanks Deserea and BMW of Silver Spring! Love my M440xi! More
by Mike W
Other Employees Tagged: Ron Ptak, Joe Diss, Kerry Jones, Desirea Jackson, Iso Ebong, Pedro Delgado
May 09, 2023
Brittany is one of the most attentive and caring advisors I have ever worked with! Her knowledge of the product line is unparalleled and her ability to put her customers first is admirable! Highly recommend! I have ever worked with! Her knowledge of the product line is unparalleled and her ability to put her customers first is admirable! Highly recommend! More
by SterlingArcher
Other Employees Tagged: Iso Ebong , Gen Awanohara, Brittany Barrett
May 03, 2023
I had an amazing experience with BMW of silver spring. Everything went perfectly. Very professional, knowledgeable staff management and sales team were all very polite and attentive. Facilities were very Everything went perfectly. Very professional, knowledgeable staff management and sales team were all very polite and attentive. Facilities were very clean and comfortable. Steve was a pleasure to work with and would be my go to salesmen for my next purchase. More
by thelenswap
Other Employees Tagged: Steve Roumeliotis , Gen Awanohara
April 14, 2023
Eric was extremely professional and responsive to all of our questions. Eric worked extremely hard to make sure we ended up with the vehicle we wanted at a price we felt was fair and reasonable. This is the our questions. Eric worked extremely hard to make sure we ended up with the vehicle we wanted at a price we felt was fair and reasonable. This is the second vehicle we have purchased with Eric and look forward to getting our next BMW from Eric at Silver Spring BMW. More
by jsidone8734
Other Employees Tagged: Eric Lovo
