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Joanna Oates
Refer Me
615 Reviews
Dealership Experience
20 yrs, 7 mos
Industry Experience
32 yrs, 7 mos
Specialties & Trainings
Master Certified with Lexus
ASE Certified
615 Reviews
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615 Reviews of Joanna Oates
Verified Customer
Helpful 
November 02, 2020
Joanna Oates is the most professional service person I have ever dealt with in my 50 years of car ownership. She is courteous and listens to what I want completed on my 2 cars when I bring them in for s have ever dealt with in my 50 years of car ownership. She is courteous and listens to what I want completed on my 2 cars when I bring them in for service. She’s a reason to continue servicing my cars at Rallye. More
by GREENCDM
Other Employees Tagged: Mike Reidy
November 01, 2020
Rallye Lexus in Glen Cove is the best. I wouldn’t bring my cars to any other place. Top notch service is provided every single time. Thank you! my cars to any other place. Top notch service is provided every single time. Thank you! More
by JAMIECUSACK15
Other Employees Tagged: Mike Reidy , Michael Montijo, Maria Santoro , Steven Holmes, Pamela Palasciano, Mary Rutkowski
October 29, 2020
Love the Service Center! They are friendly, helpful, and professional! Who could ask for more? And I especially love the car wash at the end. Can't wait for Covid to be done so they can bring back the bagel professional! Who could ask for more? And I especially love the car wash at the end. Can't wait for Covid to be done so they can bring back the bagels, lol! Seriously, they're the best! More
by RENEESHABER
Other Employees Tagged: Mike Reidy , Michael Montijo, Maria Santoro , Steven Holmes
October 21, 2020
During Covid I was nervous about servicing my car for a recall. Rallye sent a serviceman to my house to pick up the car. He returned it just a few hours later. Great service!!! recall. Rallye sent a serviceman to my house to pick up the car. He returned it just a few hours later. Great service!!! More
by Susan123
October 21, 2020
It's very easy to get an appointment, the service team is friendly and the work is performed promptly. Both my wife and I have a RX 350's from Rallye Lexus. My wife was worried about service during COVID. Ra friendly and the work is performed promptly. Both my wife and I have a RX 350's from Rallye Lexus. My wife was worried about service during COVID. Rallye came to our home to pickup and return her car! I cannot possibly imagine how their service could be any better! More
by MARK WURZEL
Other Employees Tagged: Anthony Piccirillo, Mike Reidy
October 20, 2020
Rallye Lexus customer service always amazingly goodIn Rallye Lexus customer service always amazingly good In particular, Joanna is very efficient and reliable with getting my cars serviced I enjoy dri Rallye Lexus customer service always amazingly good In particular, Joanna is very efficient and reliable with getting my cars serviced I enjoy driving a Lexus but also appreciate that Rallye customer service is so good More
by Marty123
October 16, 2020
Kevin is the most trustworthy and knowledgeable salesman that anyone could ask for. He operates with high honor and integrity and provides amazing customer service. I would buy from him and Rallye Lexus a that anyone could ask for. He operates with high honor and integrity and provides amazing customer service. I would buy from him and Rallye Lexus again. More
by David D.
Other Employees Tagged: Kevin Losee
October 16, 2020
I have owned many Lexus vehicles in large part due to the service at the Rallye Lexus, glen cove location. Pam has been promoted to service manager, well deserved; I have always dealt with her and have been service at the Rallye Lexus, glen cove location. Pam has been promoted to service manager, well deserved; I have always dealt with her and have been more than satisfied; she treats us like family and cares for the car as if it were her own; all the service advisors have been great, especially Johanna Oates, she is terrific always happy to bring my car in for servicing due to the staff you have in your department; keep it up!! PS: If Pam leaves, I leave!! Lewis bass PS; not to mention Richie Repanes, our sales representative; wouldn't call any one else for my auto needs!!! More
by drlbdo
Other Employees Tagged: Richie Repanes , Pamela Palasciano
October 13, 2020
I I I I had no issues at at at at at the the the dealership. I arrived on time and left promptly. No issues. dealership. I arrived on time and left promptly. No issues. More
by miguelmenard
Other Employees Tagged: Maria Santoro
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