Jody Vaughn

Buying a car from an out of town dealer can seem challenging. With Jody and Susan I was able to buy my dream car while in another country. Super simple, straightforward process and pricing. challenging. With Jody and Susan I was able to buy my dream car while in another country. Super simple, straightforward process and pricing. More

by WESLEY.MATTHEWS2311 Verified Customer Verified Customer

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Amazing dealership. Especially Jody in sales. What an awesome guy. Couldn't ask for a better person to work with. He wowed me with his knowledge, friendly demeanor, and Especially Jody in sales. What an awesome guy. Couldn't ask for a better person to work with. He wowed me with his knowledge, friendly demeanor, and kindness. Subaru is such a great company. Excellent cars and excellent staff! A real win win. More

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We have had nothing but amazing experiences at Subaru of Gwinnett. The staff here truly goes above and beyond, making every visit a pleasure. Their hospitality is top-notch, and they are genuinely focused o Gwinnett. The staff here truly goes above and beyond, making every visit a pleasure. Their hospitality is top-notch, and they are genuinely focused on taking great care of their customers throughout the purchasing process. A special thank you to Jody and Lance for their exceptional service and support. We highly recommend this dealership! More

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I was impressed with the dealership and its staff from start to finish - Jody Vaughn was professional and responsive, and everyone else provided top-notch support as well. start to finish - Jody Vaughn was professional and responsive, and everyone else provided top-notch support as well. More

by S.F.ERICKSON Verified Customer Verified Customer

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From the time i walked in to end of sale, i had a great experience. Jody Vaughn was a great sales rep. He gave us good info and did not push as too much as other sales reps do in other delerships. He gave experience. Jody Vaughn was a great sales rep. He gave us good info and did not push as too much as other sales reps do in other delerships. He gave us a good deal for our forrestor and he helped us match with carmax for my trade in value as well. Im currently pass one month on my forrestor and its been great so far. Only complain i may have is the seat belt latch on the back seat is sunk into the seat and its hard to put on by my small child. Every time i need to drive, i have to help her since its deep into the seat. Dealership showed me other forrestors on the lot and they all have the same issue. This is something the company needs to fix for all their vehicles. More

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Enjoying my pre-owned car and everyone was very nice. It rides beautifully! I was, however, a bit surprised when I checked the spare tire and it only had 30 lbs of pressure; it is supposed to have 60 lb It rides beautifully! I was, however, a bit surprised when I checked the spare tire and it only had 30 lbs of pressure; it is supposed to have 60 lbs. Also, the coolant and the window washer fluid were both not full. These are on the 152-point inspection; someone must have overlooked them. I am now left to wonder what else was overlooked in the inspection? It also would have been nice to have known about the extended optional service agreement for bumper-to-bumper coverage beyond the 3-year/36,000 before I was signing on the dotted line. More

by Long time Subaru owner Verified Customer Verified Customer

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Jody is professional and responded quickly, great service. Quick and easy delivery. Thank you team service. Quick and easy delivery. Thank you team More

by TSURESHREDDYIND Verified Customer Verified Customer

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Very customer service friendly! Jody made the transaction very painless! I will and have referred folks to Jody. Jody made the transaction very painless! I will and have referred folks to Jody. More

by WAKNIGHT11 Verified Customer Verified Customer

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Thank you, Jody for being so patient, detailed, and thorough. Keep up the great work! thorough. Keep up the great work! More

by SBATSON24 Verified Customer Verified Customer

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Two separate and terrible experiences with the sales department. Sold my ex a car for our 16-year-old that is now garbage after 2000 miles, and they now refuse to do anything about it. He paid $12,500 f department. Sold my ex a car for our 16-year-old that is now garbage after 2000 miles, and they now refuse to do anything about it. He paid $12,500 for it, and they offered to buy it back for $3000. It has multiple issues that they refuse to own. Any dealership that would sell a dangerous car to a first-time driver deserves to be investigated. About a month ago, I also tried to buy a new or slightly used car at this dealership. My car was in the shop, and they gave me a low-ball offer for my car and inflated the cost of the cars I was considering, citing "tariffs" on cars that were on the lot and not yet affected. I bought my car new from them 10 years ago, and it was a great experience. Not this time. They have no customer loyalty and do not care to keep my business. Completely shady and unethical. Avoid at all costs. I do recommend the service department - Issa and both Mikes in the service department make up for the criminal ways of the sales department, both new and used. Buy your car elsewhere. More

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