Joe Berube | Page 48

Excellent Everything was excellent and they were quick this is the second vehicle that we bought here and we will always come back here if we need anything els Everything was excellent and they were quick this is the second vehicle that we bought here and we will always come back here if we need anything else thanks for the wonderful service More

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always a great experience Went for my last oil change under service plan. Quick and efficient. Joe also talked to me about my trip I have planned with the car. Matt always reme Went for my last oil change under service plan. Quick and efficient. Joe also talked to me about my trip I have planned with the car. Matt always remembers me also. Great staff. Love the café too. More

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Very pleased with service dept 1.Consistent level of service. 2. Even when extremely busy was able to repair a problem with vehicle on same day. Very appreciative of that. 1.Consistent level of service. 2. Even when extremely busy was able to repair a problem with vehicle on same day. Very appreciative of that. More

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Prompt and friendly as always Always a pleasure to go get work done at Columbia Ford. Everyone is always friendly and has a smile on their face. My heat shield became loose and sta Always a pleasure to go get work done at Columbia Ford. Everyone is always friendly and has a smile on their face. My heat shield became loose and started rattling. They fixed it in a timely manner and is reasonably priced. More

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A very satisfied long term customer. Have been a customer of Columbia Ford for three decades. Just purchased a Ford Edge. Excellent experience with the sales person, John Senick,, who so Have been a customer of Columbia Ford for three decades. Just purchased a Ford Edge. Excellent experience with the sales person, John Senick,, who sold me my prior Taurus. Service always has been of the same quality, and waiting area is most comfortable. However, I was disappointed when an additional car key would not be supplied gratis. More

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Quick efficient service oriented. I made an appointment, they got me in that day. Oil change went quickly. I barely had time to walk around the showroom.I will return in the future. I made an appointment, they got me in that day. Oil change went quickly. I barely had time to walk around the showroom.I will return in the future. More

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Oil change and brake work Always receive great friendly service. Also enjoy having the shuttle service when needed. The cafe is great too and not typical for a dealership to ha Always receive great friendly service. Also enjoy having the shuttle service when needed. The cafe is great too and not typical for a dealership to have More

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Great service! I actually enjoy taking my car in for service. The team is so pleasant to work with. They are courteous, professional and knowledgeable. The cafe is a I actually enjoy taking my car in for service. The team is so pleasant to work with. They are courteous, professional and knowledgeable. The cafe is a great addition to the service experience! More

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Great place They are excellent at explaining the problem and make recommendations about the repairs needed. We were told what to expect and how much it would cos They are excellent at explaining the problem and make recommendations about the repairs needed. We were told what to expect and how much it would cost. They were spot on. More

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Not as advertised When I called to make this service appointment I was told that this "We Owe" visit included tire rotation. When I brought the car in the morning of Ju When I called to make this service appointment I was told that this "We Owe" visit included tire rotation. When I brought the car in the morning of June 1 I requested verification that this visit included tire rotation. I was told that it did. When I reviewed the documentation of the service provided there was no indication that the tires had been rotated - only that tread depth, wear pattern/damage, and pressure had been checked. I would have paid for the rotation if I knew this service was not going to be provided. If the tires were, in fact, rotated, I will change the answers to this survey. More

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