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Joe Berube
Joe Berube at Columbia Ford Kia

Joe Berube | Page 5

Assistant Service Manager

Columbia Ford Kia

234 Willimantic Road, Route 6
Columbia, CT 06237

4.7
572 Reviews
4.7

572 Reviews

Write a Review

572 Reviews of Joe Berube

March 01, 2026

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Employee Rating

They never told me my car had been in an accident, and their service department awful. They didn’t fully service my car twice when I brought it in. More

by idaryan27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bobby Eskey, Mike Pahlas, Joe Brochu, Fernando Cruz, Rush Wellington

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February 20, 2026

Dealership Rating
Employee Rating

Outstanding service, friendly professional stafff. They do great work on my Ford Explorer ST. Highly recommend! More

by bmac87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Eskey, Mike Pahlas, Mike Sorel, Fernando Cruz

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Feb 20, 2026

Columbia Ford Kia responded

Thank you for sharing your positive experience. We’re glad our friendly, professional staff delivered outstanding service on your Ford Explorer ST. Your recommendation means a lot and we look forward to helping you again. Mike Pahlas Service Manager mpahlas@columbiaford.com

February 18, 2026

Dealership Rating
Employee Rating

So far everone at this organization has been excellent! ! We have had no issues so far. Very professional. More

by jmiannicelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Eskey, Mike Pahlas, Fernando Cruz

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Feb 18, 2026

Columbia Ford Kia responded

We’re pleased to hear our team delivered professional service on your Kia K5 and that everything has gone smoothly. Thank you for sharing your experience. We look forward to helping you again in the future. Mike Pahlas Service Manager mpahlas@columbiaford.com

February 17, 2026

Dealership Rating
Employee Rating

This dealership is top notch from sales person (Rush) to the service department that I recently visited for my first oil change. Plus the interior of this building is amazing. More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Eskey, Mike Pahlas, Fernando Cruz, Rush Wellington

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Feb 17, 2026

Columbia Ford Kia responded

It’s great to hear Rush and our service team provided excellent care during your Explorer’s oil change. We’re delighted you enjoyed the interior of our facility. We look forward to assisting you again. Mike Pahlas Service Manager mpahlas@columbiaford.com

February 13, 2026

Dealership Rating
Employee Rating

I am very grateful for the service and everything they did on my car in such a short time. More

by abiezel3116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Eskey, Mike Pahlas, Fernando Cruz

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Feb 13, 2026

Columbia Ford Kia responded

Thank you for the 5-star rating and for recognizing our team’s quick work on your Kia Soul. We’re glad we could get you back on the road so swiftly and look forward to assisting with any future service. Mike Pahlas Service Manager mpahlas@columbiaford.com

February 07, 2026

Dealership Rating
Employee Rating

Service was friendly and timely. The waiting room was comfortable and clean. Coffee was available. More

by No
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jake Gurzler, Denny Gates, Craig Gates, Bobby Eskey, Eric Gates, Jimmie Bletsch, Mike Pahlas, Ilya "Eli" Belyi, Fernando Cruz

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Feb 07, 2026

Columbia Ford Kia responded

Thanks for the five-star rating! Jake and our service team are glad to hear your Sorento received friendly, efficient care and that the waiting area and coffee hit the mark.

February 04, 2026

Dealership Rating
Employee Rating

Clean and inviting. The cafe and the decor are great. People are extremely friendly and helpful. More

by g_swan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Wanegar

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Feb 04, 2026

Columbia Ford Kia responded

Thank you for highlighting our clean and inviting environment. We’re glad you enjoyed the cafe, the decor, and the friendly support during your Ford service visit.

January 22, 2026

Dealership Rating
Employee Rating

As every time, service was complete, timely and well done. I’ll be back. Price was amazing. Thank you. More

by jesszee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 22, 2026

Columbia Ford Kia responded

Thanks for sharing about your experience with Columbia Ford Kia. We appreciate your business and hope to see you again soon! Mike Pahlas Service Manager mpahlas@columbiaford.com

January 20, 2026

Dealership Rating
Employee Rating

Thank you for the fast friendly efficient service! The new Tires are great! Kia has the best service! More

by Lce06281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Eskey, Mike Pahlas, Fernando Cruz

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Jan 20, 2026

Columbia Ford Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Columbia Ford Kia! Mike Pahlas Service Manager mpahlas@columbiaford.com

January 08, 2026

Dealership Rating
Employee Rating

I appreciate your wonderful work on my vehicle. Thank you and wish a Happy New Year to all! More

by deborahlinder29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Eskey, Mike Pahlas, Fernando Cruz

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Jan 09, 2026

Columbia Ford Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Columbia Ford Kia. We look forward to having you as one of our valued customers for many more years to come! Mike Pahlas Service Manager mpahlas@columbiaford.com

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