Joe Bonavita | Page 15

Excellent Experience The dealer rep. was extremely responsive and very fair in his pricing. From test drive to car pickup, this was the best experience I ever had (and I'm The dealer rep. was extremely responsive and very fair in his pricing. From test drive to car pickup, this was the best experience I ever had (and I'm 70+ years old). More

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Piece of Cake car acquisition We came to the dealership expecting to be hassled, and fed lines, and talked into things we didn’t want and Joe Bonavita and everyone at Wantagh Mazda We came to the dealership expecting to be hassled, and fed lines, and talked into things we didn’t want and Joe Bonavita and everyone at Wantagh Mazda was the exact opposite! The entire process was so transparent, thorough, no pressure and so pleasurable. We highly recommend everything about it. More

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Amazing Job as always! This is my third time leasing a vehicle with Mazda and I couldn’t be happier! Joe Bonavita has helped me along with the process every time and has bee This is my third time leasing a vehicle with Mazda and I couldn’t be happier! Joe Bonavita has helped me along with the process every time and has been nothing but amazing! Every time I go there everything has gone smoothly and I have left with a smile on my face. It has been a pleasure to deal with the Wantagh Mazda dealership as a whole and I highly recommend Joe B! Sometimes buying or leasing a new car can be stressful and he has always made the process easier! I look forward to driving my new Mazda CX 5! Thank you !! More

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Hands down the best car-buying experience. Wantagh Mazda is simply the best car dealership that I've ever experienced. Between my sister and I we just got our 4th and 5th cars from them. She le Wantagh Mazda is simply the best car dealership that I've ever experienced. Between my sister and I we just got our 4th and 5th cars from them. She leased a new Mazda CX5 Sport and I just picked up Mazda3 Touring Hatchback. Our Sales manager was Phil Puleo, a great, courteous man of his word. He gave us good deals even though we didn't have perfect credit scores. He always goes out of his way to make a deal that works for you. My sister dealt with a salesman Josh Pena and was very pleased and I was helped by a super friendly and knowledgeable Joe Bonavita. Our time spent in the showroom was as pleasant as ever. They truly treated us like family not because we're returning customers, but because they treat everyone this way. They never pressure you to buy anything at any time! How many dealers do you know that do that? They always smile, they're friendly and tell you all the info about cars that you need. It's totally up to you to decide on purchase or lease. And believe me when I say that you would want to get a car from a dealer with such a great attitude. Thank you Wantagh Mazda and especially Phil for this awesome experience. More

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Excellent experience Joe Bonivita assisted me in leasing a CX-5 this past Saturday. He made the process seamless and pleasant. He was able to provide pricing information o Joe Bonivita assisted me in leasing a CX-5 this past Saturday. He made the process seamless and pleasant. He was able to provide pricing information over the phone and via email days before and facilitated the paperwork process with my scanned documents. When I arrived at the Wantagh dealership the car and documents were ready. It was a pleasure working with Joe. I am thrilled with the car and I am appreciative of the excellent experience I had leasing from your dealership. Jane C. More

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Phil and Joe were honest, professional and friendly. They made the whole process enjoyable and stress free. This is our second time working with Phil. We will continue to go back because of their excep They made the whole process enjoyable and stress free. This is our second time working with Phil. We will continue to go back because of their exceptional service. More

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Fast, professional, honest service. My appointment was for 8:30 am I arrived at 8:05 and was done by 830. No stories, just repaired my issue and got me back on the road. No up selling. My appointment was for 8:30 am I arrived at 8:05 and was done by 830. No stories, just repaired my issue and got me back on the road. No up selling. More

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10+ years leasing from Wantagh Mazda/Phil Puelo My family has been leasing cars from Wantagh Mazda, and Phil Puelo in particular, for over ten years. I have written 'bout Phil in the past, and the p My family has been leasing cars from Wantagh Mazda, and Phil Puelo in particular, for over ten years. I have written 'bout Phil in the past, and the positive factors still remain, and it's really very simple (as it should be): When working with Phil, the experience, as well as "the deal" is ALWAYS straightforwardly honest and fair - that's it in a nutshell, and I have always appreciated that. Also, a shout out this time to Joe B. (working with Phil) who was spot on in in displaying knowledge and patience in explaining and making sure we were totally familiar with accessories/features before leaving with our newly leased CX-5. Once again, thank you Phil,, and the free donuts on Saturdays is always a welcomed nice touch too.....Mitch Suval More

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Great customer service turned bad Summer of 2017 I went to this dealership to lease a Mazda CX-3. I can’t remember the mans name who helped me but I got nothing but kindness and 5 star Summer of 2017 I went to this dealership to lease a Mazda CX-3. I can’t remember the mans name who helped me but I got nothing but kindness and 5 star customer service while there. I thought for sure I would be back at the end of my lease to get something new from Wantagh Mazda since they were so great. Unfortunately my circumstances changed and I find myself about halfway through my current lease and needing to get into a larger vehicle, and I knew that switching from the cx-3 to the cx-5 would be a solution. My first instinct was to call Wantagh Mazda to see what my options are, and whoever I got on the phone was rude and condescending. Instead of giving me my options he basically laughed at me and told me there was nothing they could do. After asking to at least hear my options of how much I would have to pay to get out of my lease and into a new one he said he would call me back. When he called back his tune still hadn’t changed and he told me once again only that it would be very expensive, they couldn’t do anything for me, and that I should just deal with it and wait it out (which is not an option for me). At this point I asked if they could do anything for me at all since I’m a returning customer of Mazda and the dealership, and he said “yeah yeah but it doesn’t help.” Now I find myself calling other dealerships of other car brands and getting solutions to my problem. I’m incredibly disappointed and appalled at the way I was treated - something I never expected after my original experience. I would love to be a happy customer that could post a review about how great my experience was but I’m sad to say that now my only clear memory was the disrespect I received this last time. More

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Purchase of our certified pre-owned Mazda CX5 Purchased a certified pre-owned CX5 with very low miles. Came here from a fair distance away, since they did not seem to have any hidden charges ("de Purchased a certified pre-owned CX5 with very low miles. Came here from a fair distance away, since they did not seem to have any hidden charges ("dealer preparation fee", "document preparation fee", etc., as they are often cloaked in) - which we appreciate (in contrast with a few other dealerships that instantly turned us off), and respect Wantagh Mazda's honest and up-front business policy. In our experience there was not much room for negotiation on the asking price though (but that could also have been because they did not inflate it beforehand like others; we will never know for sure). Nonetheless, in our case, this being the best vehicle in its bracket available across a whole lot of dealerships that we had covered was a compelling factor. It was indeed a pleasure to work with our sales agent, Joe Bonavita. Very pleasant, very helpful and extremely knowledgeable. We highly recommend him to all potential customers. We have had the vehicle only for a few weeks now, but it looks to be in excellent shape based on the experience thus far. We would recommend Wantagh Mazda (in particular Joe Bonavita) to all potential car buyers. More

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