Joe Cleaver

The dealership has great customer service and focus. They are willing to go above and beyond to help the customer They are willing to go above and beyond to help the customer More

by KeithM Verified Customer Verified Customer

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This place is great! Always good service and the sales process was easy and transparent. William Almand always makes sure the car is fixed right the first time. Always good service and the sales process was easy and transparent. William Almand always makes sure the car is fixed right the first time. More

by brcrosato Verified Customer Verified Customer

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The service and communication was great before and after the sale. They also helped me big time with the technology on the car the sale. They also helped me big time with the technology on the car More

by john.cole Verified Customer Verified Customer

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Rob is great. Several transactions with him and always professional and able to put us in the car we want. Smooth and quick process from application to driving off Several transactions with him and always professional and able to put us in the car we want. Smooth and quick process from application to driving off the lot More

by sarahjprahl Verified Customer Verified Customer

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Only dealership that I will ever deal with. Honest, professional and never pushy. Sales staff and tech staff are simply the best. I have two other BMW dealerships closer to my home but I alw Honest, professional and never pushy. Sales staff and tech staff are simply the best. I have two other BMW dealerships closer to my home but I always make the trip to Ferman because they are that good. Service department exceptional as well. More

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As a return customer, I was treated with the utmost respect, courtesy, and kindness! Tom Berges and Shawn Mazzoni were Superstars throughout the process and I could not have been treated in finer fashi respect, courtesy, and kindness! Tom Berges and Shawn Mazzoni were Superstars throughout the process and I could not have been treated in finer fashion. Tom has reached out a couple of times since my purchase and is as genuine as can be. Truly blessed I am found. Respectfully shared, Eric Campbell More

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I love this dealership. Mary is always helpful. However, I spoke to someone at BMW financial about a payment from the wear and tear insurance that they had not received and s Mary is always helpful. However, I spoke to someone at BMW financial about a payment from the wear and tear insurance that they had not received and she was pretty rude. I was trying to figure out what was going on and she just kept repeating "We have not received the payment". This was confusing to me because I got a letter from the insurance company stating that they did pay it. Finally after I kept inquiring she told me the insurance sent a check but they never received it. More

by peteragnello Verified Customer Verified Customer

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I don’t know who David is however, Alex is great as well as Joe in Fi as Joe in Fi More

by Br2dive Verified Customer Verified Customer

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This is our second time buying a car from here. The first one, Myata, many years ago. Now , a Camry. The first one, Myata, many years ago. Now , a Camry. More

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I've been going to Ferman BMW for 12 years. I have found every department to be professional, informative, and make you feel part of the BMW Family. Sal is my service advisor and has always don I have found every department to be professional, informative, and make you feel part of the BMW Family. Sal is my service advisor and has always done a great job in great detail. Cares for his clients. I will soon purchase my 3rd BMW from Ferman later this year. David is my sales person who has kept me well informed. The Sales Manager also David is very kind, helpful and very client based making sure all is done with great satisfaction to clients. With their very helpful, caring, and top level service this keeps me loyal to Ferman BMW. Highly recommend. More

by cjw1928 Verified Customer Verified Customer

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