Joe Cleaver | Page 66

Smooth Everything went smooth , didn’t feel overly pressured. The price online matched the actual price - no tricks , they were willing to deal on some upgra Everything went smooth , didn’t feel overly pressured. The price online matched the actual price - no tricks , they were willing to deal on some upgrades and worked with us our trade in. Finance went smoothly also More

by ave007911 Verified Customer Verified Customer

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Great experience The staff are extremely professional, friendly and helpful. Had a great experience there when I brought my leased Mini after moving it from CA. Afte The staff are extremely professional, friendly and helpful. Had a great experience there when I brought my leased Mini after moving it from CA. After turning it in, found a used Mini on the lot that was perfect for me. They made me a great deal and treated us very well. Every experience in service with Darlene has been great, Matt was a wonderful sales person to work with and Joe saved us almost $20 a month on finance charges. We are happy customers! Thank you Ferman! More

by kswifty1025 Verified Customer Verified Customer

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Last free service under warranty, All went well with this our final service under factory warranty.With only 11,300 miles on our 2014 series 435i convertible we intend to purchase a 3 All went well with this our final service under factory warranty.With only 11,300 miles on our 2014 series 435i convertible we intend to purchase a 3 yr extended warranty from Joe Cleaver by June 15-2018. Joe was our original service writer before he moved to mini.We hope to purchase the generation series 4 convertible when it enters the mark place in 2020-2021. More

by SILYTIGER Verified Customer Verified Customer

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Very Highly Recomended Dealership! I got my 3rd car from this dealership. The staff are very friendly and helpful. I want to thank you Karl Alvarez for taking his time and going out o I got my 3rd car from this dealership. The staff are very friendly and helpful. I want to thank you Karl Alvarez for taking his time and going out of his way for ordering my car for me from Germany with Allan . Also I want to tank you for Alex my sales rep for keeping me informed about my car production and arrival to the USA. It was such a pleasant experience and I would highly recommend this BMW dealership to anyone who wants to buy or order a BMW. Everyone should get an Ultimate Drivung Machine from this dealership! More

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Kenny Russell is a stud Kenny cares about his clients. It’s more than a transaction to him and it really shows. I leased my first BMW 3 years ago and he’s been my guy ever si Kenny cares about his clients. It’s more than a transaction to him and it really shows. I leased my first BMW 3 years ago and he’s been my guy ever since. Kenny expresses superior knowledge and the upmost professionalism throughout the transaction. If you want the best service go see him! More

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Efficient and pleasant car buying experience. Robert was the consummate professional. He really facilitated a comprehensive but expedited purchase, and put me at ease throughout the whole. The Fer Robert was the consummate professional. He really facilitated a comprehensive but expedited purchase, and put me at ease throughout the whole. The Ferman BMW staff were also very helpful and informative without being overbearing. I highly recommend Robert to anyone looking for an efficient and pleasant car buying experience. More

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Alex Senko made the visit worth it Alex was like an old friend as soon as we arrived. He treated us well and was a great salesman. Very happy with my purchase. Alex was like an old friend as soon as we arrived. He treated us well and was a great salesman. Very happy with my purchase. More

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Best Car Buying Experience From the moment I made an appointment to the moment I walked out the experience was phenomenal. The receptionist, all customers consultants, gadget te From the moment I made an appointment to the moment I walked out the experience was phenomenal. The receptionist, all customers consultants, gadget techs were extremely helpful. Dan helped us getting what we wanted considering our budget. Again great Place, with great people. White glove service at its purest. More

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Excellent experience We were treated very well by all of the staff, especially our salesman Alex Senko. We had told Alex the exact car that we were looking for and had it We were treated very well by all of the staff, especially our salesman Alex Senko. We had told Alex the exact car that we were looking for and had it delivered to the dealership within a few days. The buying process was very smooth and time effecient. We would use Ferman again in the future! More

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Excellent experience and follow up Didn’t expect to walk into the dealership and walk out with a car, but we had a fantastic and easy experience. Robert was very helpful and incredibly Didn’t expect to walk into the dealership and walk out with a car, but we had a fantastic and easy experience. Robert was very helpful and incredibly easy to work with. Even follow up was excellent. There was no sales pressure from either Robert or the Sales Managwr who checked how we were doing throughout without the usual “Let me send my manager over.” Highly recommend. More

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