Dealership Experience
15 yrs, 4 mos
Industry Experience
19 yrs
Specialties & Trainings
BMW Certified
F&I Legal and Ethical Standards Certified
842 Reviews
Write a Review842 Reviews of Joe Cleaver
December 18, 2018
Excellent salesman Charlie was very patient with us as we tried out different vehicles. He answered all of our questions without being pushy. He continues to answer ques Charlie was very patient with us as we tried out different vehicles. He answered all of our questions without being pushy. He continues to answer questions that I’ve had via text. He’s a great salesman. I highly recommend him. More
Other Employees Tagged: Charles Fernandes
December 18, 2018
Great service We had a great experience dealing with Ryan George. He was very knowledgeable and thorough and efficient. He was truly a pleasure to work with. We had a great experience dealing with Ryan George. He was very knowledgeable and thorough and efficient. He was truly a pleasure to work with. More
Other Employees Tagged: Ryan George
December 17, 2018
extremely courteous they are always trying to make your visit, as a guest, the most stress free experience. They always offer water, answer your questions as best they c they are always trying to make your visit, as a guest, the most stress free experience. They always offer water, answer your questions as best they can and your experience is pleasurable More
Other Employees Tagged: Nick Hawk , Jamie Byrd, Brian Gains
December 17, 2018
Great Mary & Karl were absolutely great and answer every. They treated us like family which is very important to us. Excellent service all the to closing. Mary & Karl were absolutely great and answer every. They treated us like family which is very important to us. Excellent service all the to closing. More
Other Employees Tagged: Mary Keller, Karl Alvarez
December 14, 2018
Our new 2019 X5 Our experience with Ferman BMW was superb (as usual). Our sales person Brian Gains took care of every single detail beautifully. Brian spent the tim Our experience with Ferman BMW was superb (as usual). Our sales person Brian Gains took care of every single detail beautifully. Brian spent the time to go over all of the pros and cons of leasing versus purchasing. I was overwhelmed by all of the items one could select to have installed on the vehicle and Brian handled all of that for us. The X5 we purchased is gorgeous. When we went to pick up the vehicle Brian had everything set up for us so there was no wasted time sitting around - we went right to work on getting the deal closed. We've used Brian for years and will continue to use Brian. Brian isn't the slightest bit pushy - rather he's pleasant, professional and extremely helpful. More
Other Employees Tagged: Brian Gains
December 12, 2018
Bought new m3 Very quick and easy transaction. Highly recommended. Not pushy and got a great deal. Will be back for my next BMW in a few years Very quick and easy transaction. Highly recommended. Not pushy and got a great deal. Will be back for my next BMW in a few years More
Other Employees Tagged: Bob Murray, Karl Alvarez , Cleo Coney Jr
December 10, 2018
This place is AWESOME!!! Don't go anywhere else to buy your BMW. I was very impressed with the place and staff as soon as I arrived to this facility. All the people that helpe Don't go anywhere else to buy your BMW. I was very impressed with the place and staff as soon as I arrived to this facility. All the people that helped me were FANTASTIC! More
Other Employees Tagged: Bob Murray, Karl Alvarez , Brian Gains
December 09, 2018
Easy going and helpful Good clean dealer, helpful salesman that Made life easy and worked with us. Made buying a car enjoyable. Would go back to purchase another vehicle Good clean dealer, helpful salesman that Made life easy and worked with us. Made buying a car enjoyable. Would go back to purchase another vehicle More
Other Employees Tagged: Bob Murray , Brandy Kennedy, Kenny Russell
December 08, 2018
Excellent Alex and his team were great!! They went above and beyond to make sure my experience was wonderful!! They delivered my car and picked up my motorcycle Alex and his team were great!! They went above and beyond to make sure my experience was wonderful!! They delivered my car and picked up my motorcycles which I traded in. Thank you so much for making it happen!! More
Other Employees Tagged: Alex Senko
December 03, 2018
Very good service manager - Stephanie Stephanie listened to what I was saying. She did not make me feel like I was an older woman, and what could I know?she answered my calls in a timely f Stephanie listened to what I was saying. She did not make me feel like I was an older woman, and what could I know?she answered my calls in a timely fashion. She also gave me frequent updates on how the troubleshooting was going on my car. I haven’t been this happy since my manager was Joe! So happy to have my car back & running correctly! ?? my BMW. More
Other Employees Tagged: Jamie Annese , Service rep Stephanie - 5 stars.
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