Joe Cleaver | Page 73

Another awesome purchase experience from Ferman BMW Just purchased my 6th new BMW over the past 20 years from Ferman and my 5th of those through Brian Gains. My experience was again outstanding and eve Just purchased my 6th new BMW over the past 20 years from Ferman and my 5th of those through Brian Gains. My experience was again outstanding and even better this time. Based upon my purchase history with this dealer, they knew my expectations of the deal and delivered on the first offer. Having done the research on the purchase price of the new car and my trade, I was prepared to move on a fair deal, which they beat on the first counter. Brian was always available for test drives for my wife and for texting details of the car and eventually the purchase. After the purchase I added body options through the service department and had an equally pleasurable experience. Thank you Ferman BMW! More

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My first service visit I was so impressed from the moment I pulled in to the service intake area till the time my car was ready for pick up. The gentleman that greeted me wa I was so impressed from the moment I pulled in to the service intake area till the time my car was ready for pick up. The gentleman that greeted me was very friendly an accommodating (his name escapes me, sorry) Jamie processed my service order and even pointed out a minor flaw in a window gasket. All my questions were addressed and shared with the technician. He then escorted me to the loaner car department and made sure that I was on my way as quickly as possible. I was updated throughout the service interval and Jamie even waited until I arrived after hours due to traffic. More

by Wmbedinghaus Verified Customer Verified Customer

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Friendly, Professional and helpful Everyone that I’ve met so far from my sales man to the service department values their customers. They make me feel like a priority! Everyone that I’ve met so far from my sales man to the service department values their customers. They make me feel like a priority! More

by dvonbartheld Verified Customer Verified Customer

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Drivetrain malfunction indicator & four wheel alignment Excellent customer service and communication as always!!! You delight your customers and deliver great service! Best dealership in the Tampa Bay area! Excellent customer service and communication as always!!! You delight your customers and deliver great service! Best dealership in the Tampa Bay area! Thanks so much! More

by RYANWATERCUTTER Verified Customer Verified Customer

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My dream car Everybody was so friendly ! Special thanks to Brian and Stone. They assisted me in purchasing the car of my dreams! Felt very comfortable and excited Everybody was so friendly ! Special thanks to Brian and Stone. They assisted me in purchasing the car of my dreams! Felt very comfortable and excited with my purchase. More

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Always pleasant Steve Venden is the best sales associate we have ever had the pleasure of dealing with and the main reason we keep returning to Ferman BMW. Steve Venden is the best sales associate we have ever had the pleasure of dealing with and the main reason we keep returning to Ferman BMW. More

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My car had an alarm problem and a non start after stopping My key caused the alarm to go off. The non-start problem could not be duplicated. Above field Title won't except any more script. My key caused the alarm to go off. The non-start problem could not be duplicated. Above field Title won't except any more script. More

by MYROD2 Verified Customer Verified Customer

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Service review. My car needed a service and brakes. Everything was covered under the maintance package. They got me in and out in no time and text me updates. Class a My car needed a service and brakes. Everything was covered under the maintance package. They got me in and out in no time and text me updates. Class act. Another great visit. Go see Robert for a car and use Joe for service. Both great More

by TRACIER127 Verified Customer Verified Customer

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Great experience This was our first time buying a bmw from a. Dealership. It was a great experience. Everyone was very professional and knowledgeable. David made buyi This was our first time buying a bmw from a. Dealership. It was a great experience. Everyone was very professional and knowledgeable. David made buying a used car a pleasurable experience. More

by kamisonia Verified Customer Verified Customer

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Great customer service This is the 4th BMW I have purchased at Ferman BMW. Their service and professionalism keeps me returning when I am ready to purchase a new BMW. This is the 4th BMW I have purchased at Ferman BMW. Their service and professionalism keeps me returning when I am ready to purchase a new BMW. More

by gatorgirlz98 Verified Customer Verified Customer

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