Dealership Experience
15 yrs, 8 mos
Industry Experience
19 yrs, 4 mos
Specialties & Trainings
BMW Certified
F&I Legal and Ethical Standards Certified
857 Reviews
Write a Review857 Reviews of Joe Cleaver
October 19, 2018
So Impressed! Brian was extremely helpful and really exhibited a no pressure sales experience. He acknowledged and understood that we required to stay within a cer Brian was extremely helpful and really exhibited a no pressure sales experience. He acknowledged and understood that we required to stay within a certain budget and it was accomplished! Joe & Scott in finance treated us the same and was even able to rearrange the option for the extended warranty with Gap .... I am so impressed with the haggle and pressure free experience! Thank you for the outstanding service! More
Other Employees Tagged: Brian Gains
October 18, 2018
My experience was good start to finish! I was helped by Jack Dennis, and he took his time and made the process enjoyable instead of stressful. I strongly recommend Ferman BMW when looking fo I was helped by Jack Dennis, and he took his time and made the process enjoyable instead of stressful. I strongly recommend Ferman BMW when looking for a quality dealership to purchase your next vehicle. More
Other Employees Tagged: Jack Dennis
October 18, 2018
Great car, great crew Didn't know what model we wanted to replace our old Z3, so Lamar and Mary set us up with a 2-day test drive. So glad they did, because the car we tho Didn't know what model we wanted to replace our old Z3, so Lamar and Mary set us up with a 2-day test drive. So glad they did, because the car we thought we wanted - wasn't. Mary went out of her way to put us in a car we would like, and the exact color and style just happened to be delivered while we were there! Serendipity! They prepped it and we drove it home. We love our new 430i ... and Ferman BMW! More
Other Employees Tagged: Mary Keller, Karl Alvarez , Phil Bennis, Lamar Lewis and Alex "the Genius" who showed us how everything works (and patiently re-explained some of it)
October 15, 2018
Great Staff I was impressed with the staff , especially my salesperson, Gary Mack. The dealership was very comfortable, offering me cold drinks and a variety of s I was impressed with the staff , especially my salesperson, Gary Mack. The dealership was very comfortable, offering me cold drinks and a variety of snacks. The paperwork process went smoothly with no surprises. I am very happy with the vehicle I purchased and it was as advertised. More
Other Employees Tagged: Gary Mack
October 15, 2018
Excellent for purchases and leasing Had previously purchased an SUV there, and leased a new one in 2016. Liked it so much that I decided to keep it at its lease end in 2018. Was a p Had previously purchased an SUV there, and leased a new one in 2016. Liked it so much that I decided to keep it at its lease end in 2018. Was a pleasure working with everyone at Ferman BMW each time! More
Other Employees Tagged: Nick Hawk , Brian Gains, Alan Mazur
October 11, 2018
Audi Q3 Thomas and Dan were amazing salesmen and they helped guide me to the car that would be best for my needs. I’m very happy with the service I received Thomas and Dan were amazing salesmen and they helped guide me to the car that would be best for my needs. I’m very happy with the service I received More
Other Employees Tagged: Dan Macdonald , Dan McCloy, Thomas Berger
October 11, 2018
Too much haggling Satisfied with the car and Gary was great, but management was difficult to deal with. Salesy, spoke down to me as though I didn’t understand why I was Satisfied with the car and Gary was great, but management was difficult to deal with. Salesy, spoke down to me as though I didn’t understand why I was getting a “good deal”. More
Other Employees Tagged: Gary Mack , Phil Bennis
October 09, 2018
Kenny is great Staff works well with you and responds to questions Getting the loan was easy and the rate was good Have used service several times the are good Staff works well with you and responds to questions Getting the loan was easy and the rate was good Have used service several times the are good More
Other Employees Tagged: Alan Mazur, Kenny Russell
October 08, 2018
My 5th Ferman BMW I just purchased my fifth BMW from Ferman. They have earned my loyalty mainly because of my salesman, Brian Gains. Brian is the type of guy that you I just purchased my fifth BMW from Ferman. They have earned my loyalty mainly because of my salesman, Brian Gains. Brian is the type of guy that you want to do business with. He is proactive, follows up and always goes to bat for you to get you in the right car. More
Other Employees Tagged: Brian Gains
October 08, 2018
Excellent and quick service. Ryan and Joe were able to get me in a vehicle quickly and hassle free. Ryan was very knowledgeable and detail oriented when it came to the vehicle. Ryan and Joe were able to get me in a vehicle quickly and hassle free. Ryan was very knowledgeable and detail oriented when it came to the vehicle. More
Other Employees Tagged: Ryan George

