Joe DeLaCruz | Page 3

Excellent service, Jeff N. is very knowledgeable and personable, followed up with calls to be sure all was well. Customer service at its Best ! Second car (MDX) I bought from Schaller. Always satisfied personable, followed up with calls to be sure all was well. Customer service at its Best ! Second car (MDX) I bought from Schaller. Always satisfied with the wonderful service from all there. While I was there purchasing my new car I was able to have my 2011 MDX serviced. Could not give up that car, keeping in family for my daughter-in-law. More

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Great experience buying from Schaller I was very satisfied with the professionalism and courtesy when purchasing a new 2020 RDX at Schaller. Everyone from sales team to the service team w I was very satisfied with the professionalism and courtesy when purchasing a new 2020 RDX at Schaller. Everyone from sales team to the service team was a pleasure to deal with and there was no pressure just professional communication and negotiation. More

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Since 1995 Been buying and servicing my cars at Schaller Acura since 1995. All you need to know is the General Manager, my sales person, the service manager and Been buying and servicing my cars at Schaller Acura since 1995. All you need to know is the General Manager, my sales person, the service manager and the assistant service manager have all been there since 1995. I will never go to another dealer. Quality Car for a good price and excellent dealership led by excellent people. More

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Mike was awesome!!! He was very friendly, no pressure and fun to talk to. I would highly recommend him for your next car purchases. The service department was top notch- they are the reason I drive over fun to talk to. I would highly recommend him for your next car purchases. The service department was top notch- they are the reason I drive over an hour to get my car serviced. They are also the reason I spoke to Mike and bought a car from Schaller. I highly recommend this dealership for both service and sales!!! More

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Check out Schaller and you’ll be impressed! We had a wonderful experience with Mike who was so very knowledgeable about all of the new bells and whistles on the 2019 RDX. Our demo was extremely We had a wonderful experience with Mike who was so very knowledgeable about all of the new bells and whistles on the 2019 RDX. Our demo was extremely detailed and most helpful. Mike even offered to come out to our home if we needed further assistance as this model is very different from our 2014 RDX. We’ve told many friends of our experience and would recommend Mike to them. This is our 5th Acura and 4th bought at Schaller. We’ve come back again and again because we’ve always been very impressed with their service dept and its staff that are always friendly, attentive and efficient. More

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New car purchase Purchasing a new vehicle can be a stressful thing to do and Jeff definitely made it easy for me. He explained everything very well and made sure I ha Purchasing a new vehicle can be a stressful thing to do and Jeff definitely made it easy for me. He explained everything very well and made sure I had no questions along the way. He was also knowledgeable of the vehicles and if there was something he didn't know he was quick to find out for me. I would definitely recommend Schaller Acura because of employees like Jeff. More

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HONEST, respectful, efficient. I have been a client of Schaller Acura for over two decades for a reason. The service department is far superior in it's practices and competence than I have been a client of Schaller Acura for over two decades for a reason. The service department is far superior in it's practices and competence than any others I have ever patronized since my early twenties. Brian is the leader extraordinaire, with Joe as his number one.. Joe is also great to work with. They are so honest that they have, repeatedly, let me know when work was unnecessary and they also let me know what is coming up and how much to sock away to prepare for it. I also love driving an Acura. These cars have everything you want in a luxury, high performance vehicle. The juice is there when you need it, thanks to the VTech engine. I've driven the deutche snot-mobiles and they have nothing over an Acura. Maybe other people want flash (or despicable consumption), I like to be under the radar, get the same luxury and tech, while saving 15 to 25K, sometimes more. I will be a life long Acura owner and Schaller service department devotee. More

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Amazing Experience As Always Today I purchased (leased) my second MDX from Schaller Acura!!!! I bought my first MDX there 4 years ago. I loved that car, but then I met the 2019, a Today I purchased (leased) my second MDX from Schaller Acura!!!! I bought my first MDX there 4 years ago. I loved that car, but then I met the 2019, and we were meant to be together. From the moment I walked through the door 4 years ago until the moment I walked out the door today, I have been treated with nothing but kindness, courtesy and respect. I have the utmost respect for every member of that team. Every single person has a smile on their face, is so pleasant to work with, and goes above and beyond to help their customers. In the last 4 years the service team has been out of this world amazing. I have worked with Dave, Joe and Brian the most, but they are all great. Katherine and the other helpful women who have answered the phone and booked my appointments are always so cheerful and kind. And the great guys who drive me a courtesy car every time I have my car serviced are so wonderful and accommodating. Craig even knows my crazy morning routine as a single parent and accommodates his day to work for mine! The service team is top notch and I would never have my car serviced elsewhere. They are trustworthy and honest, they’re not out to get your money. The sales team is also top notch! Big shout out to Jeff Norwood for today! Never an ounce of pressure, always providing you with all of the options. They treat you as a person, not a sale. They take the time to teach you every detail of how your car works and all of the features. A huge applause to Brian Savo in financing! What an amazing guy! So helpful. Explains every step. Deals with the DMV/RMV (has to be awful), and all with a smile on his face. But I’d be remiss if I didn’t give the biggest shout out to James Merrill, the sales manager, and the reason I stepped foot through Schaller’s doors 4 years ago. Truly amazing man! I can honestly say, I don’t see myself ever owning a car other than an Acura or ever purchasing or servicing a car anywhere but Schaller! I’m in for the long haul! Megan H. More

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Great, helpful people I bought my new car from this dealership. The employees are nice and helpful people. I am very happy with and love my new car! I bought my new car from this dealership. The employees are nice and helpful people. I am very happy with and love my new car! More

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Navi 2018 Update Thanks Joe for your support with update on 2018 version it was a good experience for me. I was glad to. have your Support with this process Craig Thanks Joe for your support with update on 2018 version it was a good experience for me. I was glad to. have your Support with this process Craig A Parmelee More

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