Joe DeLaCruz
Joe DeLaCruz at Schaller Acura

Joe DeLaCruz | Page 3

Service Consultant

Schaller Acura

345 Center St
Manchester, CT 06040

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75 Reviews

Joe has been with Schaller Acura, as a technician 1988 - 1994, and now a Service Consultant since 2007. He was awarded the Zone5 Acura Service Consultant Competition winner in 2009. Joe's service motto is based on the Golden Rule: treat others as you want to be treated. His friends describe him as friendly, courteous, honest, and willing to go the extra mile. That's what his clients experience at Schaller Acura. He can be reached by phone at (860) 533-6775, or email jdelacruz@schalleracura.com, for questions or service reservations.

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75 Reviews

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75 Reviews of Joe DeLaCruz

February 26, 2021

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Employee Rating

This is the second vehicle I have purchased from them in the last 10 years and I will always go to them when buying a new car. The staff are professional and personable, not pushy, and extremely patient. T More

by Ginam106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 20, 2020

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I really enjoyed working with Mitch. He was fair and very helpful. His approach sealed the deal for me. I love my new RDX and plan to keep it for a long time! More

by Tammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 04, 2020

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Excellent service, Jeff N. is very knowledgeable and personable, followed up with calls to be sure all was well. Customer service at its Best ! Second car (MDX) I bought from Schaller. Always satisfied More

by D.DeSimone1@cox.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Coughlin , Jeff Norwood

June 24, 2020

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Great experience buying from Schaller I was very satisfied with the professionalism and courtesy when purchasing a new 2020 RDX at Schaller. Everyone from sales team to the service team w More

by kenjroulier
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Savo, Michael Bansak

Jun 25, 2020

Schaller Acura responded

Hi! Congratulations on your new 2020 Acura RDX! We really appreciate you taking the time to share your great experience with others!

November 10, 2019

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Since 1995 Been buying and servicing my cars at Schaller Acura since 1995. All you need to know is the General Manager, my sales person, the service manager and More

by Bob C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Savo, Brian Coughlin , Teri Lupacchino, David Wiltse

November 08, 2019

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Mike was awesome!!! He was very friendly, no pressure and fun to talk to. I would highly recommend him for your next car purchases. The service department was top notch- they are the reason I drive over More

by Sean G
Recommend Dealer
Yes

Other Employees Tagged: Brian Coughlin , Mike Kurowski, David Wiltse

April 26, 2019

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Employee Rating

Check out Schaller and you’ll be impressed! We had a wonderful experience with Mike who was so very knowledgeable about all of the new bells and whistles on the 2019 RDX. Our demo was extremely More

by Joyce8368
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Coughlin , Joe Greenberg, Mike Kurowski, Nate Munic

March 28, 2019

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New car purchase Purchasing a new vehicle can be a stressful thing to do and Jeff definitely made it easy for me. He explained everything very well and made sure I ha More

by TTC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Savo, Brian Coughlin , Joe Greenberg, Jeff Norwood, David Wiltse

February 23, 2019

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HONEST, respectful, efficient. I have been a client of Schaller Acura for over two decades for a reason. The service department is far superior in it's practices and competence than More

by Attorney Kay Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Coughlin , David Wiltse, Service. Dept. Receptionist. Classy.

November 30, 2018

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Employee Rating

Amazing Experience As Always Today I purchased (leased) my second MDX from Schaller Acura!!!! I bought my first MDX there 4 years ago. I loved that car, but then I met the 2019, a More

by MegHopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Savo, Brian Coughlin , James Merrill, Jeff Norwood, David Wiltse, Katherine (parts sales)

Dec 04, 2018

Schaller Acura responded

Hi Meg, Wow what a review! Thank you so much for taking the time to share your experience! Congratulations on your new MDX from everyone here at Schaller Acura

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