Joe French
Joe French at Klaben Ford Lincoln

Joe French | Page 59

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
1,057 Reviews

I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218

Dealership Experience

30 yrs, 3 mos

Industry Experience

30 yrs, 3 mos

Specialties & Trainings

Master Certified Service Advisor

5.0

1,057 Reviews

Write a Review

1057 Reviews of Joe French

September 29, 2021

Dealership Rating
Employee Rating

We LOVE Klaben!! Just everything from the friendly people to honest, fair pricing to doing a great job on repairs and service. More

by jbpw39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Artie Gissinger , Steve Workman

Oct 01, 2021

Klaben Ford Lincoln responded

Hi, thank you so much for your positive comments about Klaben Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 29, 2021

Dealership Rating
Employee Rating

Knowledgeable, personable, Mario, and Tom..are my contacts and always have my back..picked up my car and it was even detailed..appreciate the persons that have my best interest..thanks guys you alway More

by Lisa's Lincoln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks, Tom Alcorn , Mario Palomba

Sep 29, 2021

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

September 20, 2021

Dealership Rating
Employee Rating

Always great service. Chap always does an awesome job on my vehicle. After 25 years still great More

by DLAFLIN13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric chapman

Sep 24, 2021

Klaben Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

September 18, 2021

Dealership Rating
Employee Rating

My battery died on weekend called Monday morning they took me right in replaced it. More

by JVSPORTSFAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mario Palomba

Sep 25, 2021

Klaben Ford Lincoln responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 17, 2021

Dealership Rating
Employee Rating

Friendly and courteous service department staff. We were completely satisfied with our recent service experience. The entire experience was painless!! More

by r_trausch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 25, 2021

Klaben Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 14, 2021

Dealership Rating
Employee Rating

Klaben Ford Inc. Is a wonderful dealership. Rich Klaben runs a great company and has great people working for him such as Dave Mott in Sales, Mike Brandvold in the Service Department, Steve Workman in the More

by Pete Campanizzi
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Brandvold, Mona Crooks, Richard Klaben, Tom Alcorn, Jennifer Bowen , Mike Cooney, Dave Mott, Tyler Schultz, Steve Workman

Sep 16, 2021

Klaben Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Sep 16, 2021

Pete Campanizzi responded

Thank you once again for everything.

September 03, 2021

Dealership Rating
Employee Rating

Service took a while because parts had to be ordered but I was furnished a rental car. Also, price was reasonable. I have been taking this 2006 Lincoln to Klaben ever since I bought it and I trust them to More

by DrMike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks

Sep 07, 2021

Klaben Ford Lincoln responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

September 03, 2021

Dealership Rating
Employee Rating

Service was great Very friendly and nice service department also very helpful to get my truck back to me as quickly as possible also my looked great after it was detailed after the repairs. More

by Todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks, Tom Alcorn

Sep 03, 2021

Klaben Ford Lincoln responded

Hello, your satisfaction means a lot to us, and we truly appreciate you choosing Klaben Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

August 31, 2021

Dealership Rating
Employee Rating

I’ve been doing business with klaben Ford for over 30 years and we’ve established a very good relationship that I can trust and depend on More

by Jackmoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mario Palomba

Sep 03, 2021

Klaben Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

August 25, 2021

Dealership Rating
Employee Rating

Had an issue but the supervisor called me to try and get the problem fixed. It took a very long time to get the car back More

by Denise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks

Aug 25, 2021

Klaben Ford Lincoln responded

Thank you for taking the time to share your honest feedback as well as the positive marks left. This is shared with our entire team and allows us to reflect on our performance in various aspect of our business, in turn helping us to continue our pursuit for improvement, everyday. I enjoyed speaking with you on the phone and gaining additional insight into your visit. We let you down and for that I apologize again, without excuse, and appreciate your letting us have the opportunity to restore your confidence in us. Thank you again for your feedback. I and the entire Klaben team remain at your service. Sean Bradford - sbradford@klaben.com

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