I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218
Read moreDealership Experience
30 yrs, 3 mos
Industry Experience
30 yrs, 3 mos
Specialties & Trainings
Master Certified Service Advisor
1,057 Reviews
Write a Review1057 Reviews of Joe French
October 08, 2019
Good service but.... no service because of 3 techs not showing up. Mona was excellent tho and so was Joe. They were very fair. Thank you. but.... no service because of 3 techs not showing up. Mona was excellent tho and so was Joe. They were very fair. Thank you. More
Other Employees Tagged: Mona Crooks
October 06, 2019
Great experience, as always! I’ve leased several vehicles from Chris Moldas and Klaben Ford. Chris always know what I want and has it ready when I get there. Klaben and Chris alwa I’ve leased several vehicles from Chris Moldas and Klaben Ford. Chris always know what I want and has it ready when I get there. Klaben and Chris always exceed my expectations! More
Other Employees Tagged: Chris Moldas, Mike Brandvold, Mona Crooks, Kim Wolfram, Christine Klaben
October 06, 2019
Warranty Repair Had a bad wheel bearing that was covered under warranty , took a couple of days but had a comfortable loaner and it all was no charge. Had a bad wheel bearing that was covered under warranty , took a couple of days but had a comfortable loaner and it all was no charge. More
October 04, 2019
Repair service Joe did a great job from start to end on my service call. He even went above and beyond helping me with my truck. Good rep Joe did a great job from start to end on my service call. He even went above and beyond helping me with my truck. Good rep More
Other Employees Tagged: Wayne smith
October 04, 2019
fix it right the first time We had our 2017 Ford Fusion in several months ago for an electrical problem and battery was replaced and Brandon told us all electrical outlets worked We had our 2017 Ford Fusion in several months ago for an electrical problem and battery was replaced and Brandon told us all electrical outlets worked even though I had pointed out the 12 volt outlet under controls was not working when we plugged in charger. Well, we tried using it several days later & it did not work. Scheduled another appointment several weeks out. Then problem apparently was corrosion behind the outlet. Should have been tested first time and fixed. More
Other Employees Tagged: Brandon Pritchett
October 04, 2019
Very good. The hospitality and service was excellent.. They got me in and out in no time. Joe French did a awesome job with my questions.He went above and beyond The hospitality and service was excellent.. They got me in and out in no time. Joe French did a awesome job with my questions.He went above and beyond my expectations. More
September 17, 2019
30,000 mile check and new clutch Pleased with the service. Mona has always been great to keep me posted. The clutch was still under warranty, so I did not have to pay. Pleased with the service. Mona has always been great to keep me posted. The clutch was still under warranty, so I did not have to pay. More
Other Employees Tagged: Mona Crooks
September 14, 2019
Efficient service Joe French returns my calls in a timely manner. He keeps me updated on the status of my car when it is in for service and explains exactly what is Joe French returns my calls in a timely manner. He keeps me updated on the status of my car when it is in for service and explains exactly what is wrong and what needs to be done. More
September 12, 2019
Body and service work Excellent 👌 service. First at body shop then sent to service center for service. Fast. Reliable friendly. Great experience. Highly recommend for Excellent 👌 service. First at body shop then sent to service center for service. Fast. Reliable friendly. Great experience. Highly recommend for quality work.. excellent personal More
Other Employees Tagged: Brandon Brinko
September 12, 2019
Excellent service I appreciate the Klaben Service Center because they get the job done well, communicate with you when there are delays, etc. I don't mind being withou I appreciate the Klaben Service Center because they get the job done well, communicate with you when there are delays, etc. I don't mind being without my vehicle since they provice me with a loaner car. Joe French was in charge of my car. More
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