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Joe French
1,091 Reviews
I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218
Read moreDealership Experience
30 yrs, 6 mos
Industry Experience
30 yrs, 6 mos
Specialties & Trainings
Master Certified Service Advisor
1,091 Reviews
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1091 Reviews of Joe French
November 30, 2017
car experience I leased a focus before and was having issues with the motor. I ended up buying a used car from Joe and love it!! Service has been great the entire. T I leased a focus before and was having issues with the motor. I ended up buying a used car from Joe and love it!! Service has been great the entire. Thank you Klaben! More
by amanda42
Other Employees Tagged: Tom Alcorn , Andy Bellian, Joe Bellian
November 24, 2017
a pleasure to do business at Klaben Tom Alcorn and his team in service, Loretta, Joe, Mona and others are terrific. Klaben technicians know what they are doing. As a result of the great Tom Alcorn and his team in service, Loretta, Joe, Mona and others are terrific. Klaben technicians know what they are doing. As a result of the great service on the first 3 vehicles we purchased at Klaben in 2015, we just bought 3 more vehicles. Mike Cooney, Christine Klaben and the sales team made the process easy. It is really a pleasure doing business at Klaben. More
by maximus
Verified CustomerOther Employees Tagged: Mona Crooks, Richard Klaben, Tom Alcorn, Christine Klaben , Mike Cooney, Loretta
November 22, 2017
Excellent service and experienced professional personnel This is the second car we have leased from Klaben. Any concerns are always addressed. The service personnel pay attention and fix any problems or issu This is the second car we have leased from Klaben. Any concerns are always addressed. The service personnel pay attention and fix any problems or issues. The wait area is clean and comfortable. Transportation is provided when needed. Klaben is the best. More
by CJRICHARDS03
Other Employees Tagged: Gene Kallmeyer
November 22, 2017
Joe French is the Best I have had the pleasure of working with Joe French for 20+ years. He always has my best interest. He is prompt and answers all my questions. I recentl I have had the pleasure of working with Joe French for 20+ years. He always has my best interest. He is prompt and answers all my questions. I recently bought tires at Klaben and so far very pleased. Thanks Joe! Every time I am there for service everyone is so pleasant and greets me. Great Job! More
by MOON9777
Other Employees Tagged: Mike Brandvold, Mona Crooks
November 20, 2017
Poor Outcome During my 2016 Explorer oil change I'm informed that my car needs an alternator replaced and that I would be provided a rental car. Inconvenience one. During my 2016 Explorer oil change I'm informed that my car needs an alternator replaced and that I would be provided a rental car. Inconvenience one. I later return the rental car after hours. As soon as I turn on my car the "air bag" icon appears on my dashboard. I am in the parking lot of the service center and the light is on. I thought maybe since they had worked on the car that this would reset on it's own after a while. I call the service department a day or so later because the light is still on, to find out I have to bring the Explorer back in for service again. Very upset that the service team didn't notice the light before calling to say it was ready. Now i have to get another rental car. More
by KristenC
November 07, 2017
I have been treated very nice at all times. I have never had any problem with DOUG BEAVERS or KLABEN FORD. All of my car problems have been well taken care of. Trying to sell you all the cars I I have never had any problem with DOUG BEAVERS or KLABEN FORD. All of my car problems have been well taken care of. Trying to sell you all the cars I can[I THINK SEVEN SO FAR ] More
by POPTALK
Other Employees Tagged: Mona Crooks , Doug Beavers, Matt Moyers, Collision--DONT REMEMBER THE NAME
October 31, 2017
Long term relationship with dealer Have purchased and leased many vehicles over the years from this dealership. Dealership always strives for exceptional customer service. I continue Have purchased and leased many vehicles over the years from this dealership. Dealership always strives for exceptional customer service. I continue to recommend the dealership to others. More
by WALLENFELDTD
October 30, 2017
Great Service Department It is always a positive experience working with my tech advisor, Joe French. He is knowledgeable, professional, and thorough. Teamed up with a certi It is always a positive experience working with my tech advisor, Joe French. He is knowledgeable, professional, and thorough. Teamed up with a certified service department I always have the confidence that I will receive the best possible care of my vehicle. More
by TJPATTIE
October 28, 2017
Still want my engine hesitation found and corrected. Please. After numerios attempts at finding and correcting the hesitating of the engine after sharp turning right or left. Other then that the service has bee After numerios attempts at finding and correcting the hesitating of the engine after sharp turning right or left. Other then that the service has been great. But this condition has been very annoying. More
by JMLOBODEN
October 24, 2017
Great service! Joe French is my go-to guy. He knows my car and my needs and the Klaben service department delivers! I like how they do a check of fluid levels, the Joe French is my go-to guy. He knows my car and my needs and the Klaben service department delivers! I like how they do a check of fluid levels, the tires, and lights, bells and whistles every time. And I always get back a nice, clean car! More
by PATGYNN
