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Joe Gates

Overview Reviews (52) Inventory (218)

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Joe Gates

Joe Gates | Page 3

Finance Manager

Shottenkirk Superstore

309 S Gear Ave
West Burlington, IA 52655

4.7

52 Reviews

4.7

52 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (52) Inventory (218)

52 Reviews of Joe Gates

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April 27, 2024

Dealership Rating

Employee Rating

Fast and friendly always asks if everything is OK and if not always willing to help and make it right not always willing to help and make it right More

by SCOTTGOFF66

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Troy Moretz, Carlos Brown, Kenny Schaffer, Justin Yoder, Keith Foster, Lucas Newlan

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Apr 29, 2024 -

Shottenkirk Superstore responded

SCOTT, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

April 24, 2024

Dealership Rating

Employee Rating

Very nice dealership. They had exactly what I was looking for in my new vehicle. The people were great to work with as well. They had exactly what I was looking for in my new vehicle. The people were great to work with as well. More

by ALLYSSA

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Carlos Brown , Brent Harris

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Apr 25, 2024 -

Shottenkirk Superstore responded

ALLYSSA, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

March 20, 2024

Dealership Rating

Employee Rating

Very happy with the whole process of buying our new truck. Really appreciate the great customer service! truck. Really appreciate the great customer service! More

by Gates90

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kenny Schaffer , Adam Brown

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Mar 21, 2024 -

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

February 25, 2024

Dealership Rating

Employee Rating

I recently purchased a used car from Shottenkirk and had a great experience, they were very polite and helpful. a great experience, they were very polite and helpful. More

by Lucy

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adam Brown

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Feb 26, 2024 -

Shottenkirk Superstore responded

Lucy, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

February 24, 2024

Dealership Rating

Employee Rating

Accommodating and patient. Fair trade in value. Friendly personnel and atmosphere. many selections to choose from. Fair trade in value. Friendly personnel and atmosphere. many selections to choose from. More

by KCFOLGER43

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Carlos Brown, Ben Brooks, Keith Foster, Matt Luers

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Feb 26, 2024 -

Shottenkirk Superstore responded

KC, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

February 10, 2024

Dealership Rating

Employee Rating

Great help, very accommodating and very polite to work with. Would recommend everyone shop there. with. Would recommend everyone shop there. More

by PRCR4LONG

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kenny Schaffer, Lucas Newlan

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Feb 12, 2024 -

Shottenkirk Superstore responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

February 07, 2024

Dealership Rating

Employee Rating

Excellent customer service. Dylan, Carlos and the whole team make the car buying experience a pleasure. They are patient, knowledgeable, friendly and professional. This is the o Dylan, Carlos and the whole team make the car buying experience a pleasure. They are patient, knowledgeable, friendly and professional. This is the only place my husband and I purchase our cars and we have bought 9 vehicles from them. When someone asks for a recommendation we recommend Shottenkirk WB More

by JOCARNES

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Troy Moretz, Carlos Brown, Justin Yoder , Dylan Wilhelm

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Feb 08, 2024 -

Shottenkirk Superstore responded

December 23, 2023

Dealership Rating

Employee Rating

In a recent lease buyout, the dealership failed to have me complete all required documentation to register at my county DMV. After DMV returned docs dealer made additional makes in correcting errors.. this me complete all required documentation to register at my county DMV. After DMV returned docs dealer made additional makes in correcting errors.. this led to us needing an additional extension on temporary permit. When we finally got the registration sorted I discovered that the screws that had held the license plate were missing. Altogether a disappointing experience. More

by Peter Fenton

Recommend Dealer

Other Employees Tagged: Justin Yoder

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Dec 26, 2023 -

Shottenkirk Superstore responded

Peter Fenton, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Superstore

November 05, 2023

Dealership Rating

Employee Rating

Fantastic customer service and communication. The staff worked to get me in the vehicle I wanted. The staff worked to get me in the vehicle I wanted. More

by KELSPARKJACK

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Carlos Brown , Ephraim Twille

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Nov 06, 2023 -

Shottenkirk Superstore responded

KELSPARKJACK, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

October 20, 2023

Dealership Rating

Employee Rating

Totally pleased. Fair, quick, and painless. Thanks to all involved. Love the Acadia Denali. Excellent experience. Fair, quick, and painless. Thanks to all involved. Love the Acadia Denali. Excellent experience. More

by JKINSEY1280

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Troy Moretz, Justin Yoder , Alex Nguyen, Dylan Wilhelm

Report | Print

Oct 20, 2023 -

Shottenkirk Superstore responded

JKINSEY1280, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

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