Joe Gates
Joe Gates at Shottenkirk Superstore

Joe Gates | Page 4

Finance Manager

Shottenkirk Superstore

309 S Gear Ave
West Burlington, IA 52655

4.7
52 Reviews
4.7

52 Reviews

Write a Review

52 Reviews of Joe Gates

October 12, 2023

Dealership Rating
Employee Rating

I have always had nothing but the best experiences in their service department and when I have ordered new trucks from Shottenkirks I have received them in a very timely fashion exactly as I submitted th More

by MJAMES853
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Lucas Newlan, Mike Allen , Matt

Oct 13, 2023

Shottenkirk Superstore responded

MJAMES853, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 30, 2023

Dealership Rating
Employee Rating

Everyone there was super friendly and helpful. Love my car. Would definitely recommend them to my friends and family. More

by myloanrepay
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Alex Nguyen

Oct 02, 2023

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

September 21, 2023

Dealership Rating
Employee Rating

I would have appreciated a better response from the sales dept. on the tradein value of my truck or a more reduce price on the truck we pirchased. I was real close to leaving without a purchase. More

by EGGERENGR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Brown, Lucas Newlan

Sep 22, 2023

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

September 21, 2023

Dealership Rating
Employee Rating

I went in for information on ordering a vehicle, and the whole team here was so kind and courteous. Not once did I ever feel pushed into doing something I didn't want to. Very transparent about the process More

by brentharris25
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Carlos Brown, Kenny Schaffer, Justin Yoder , Brent Harris, Troy Patterson

Sep 22, 2023

Shottenkirk Superstore responded

brentharris25, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

September 03, 2023

Dealership Rating
Employee Rating

We loved buying our vehicle here. Everyone is so friendly. They had us in and out of there in no time. It was the quickest buying experience we've ever had. More

by jordjjma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Carlos Brown, Keith Foster, Matt Luers, Lucas Newlan, Montel Timmons , Brent Harris, Alex Nguyen, Dylan Wilhelm

Sep 06, 2023

Shottenkirk Superstore responded

jordjjma, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

September 02, 2023

Dealership Rating
Employee Rating

I’ve always been treated like family. .great place to buy and service your vehicle. More

by troymoretz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Kenny Schaffer, Keith Foster, Matt Luers, Lucas Newlan, Montel Timmons , Brent Harris, Alex Nguyen, Dylan Wilhelm

Sep 06, 2023

Shottenkirk Superstore responded

troymoretz, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

August 14, 2023

Dealership Rating
Employee Rating

Very very Knowledgeable staff. They worked so hard to get me a vehicle at a price I could afford, and always made me feel like I was important. I never felt pressured. I would high More

by brentharris25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Carlos Brown, Kenny Schaffer, Justin Yoder , Brent Harris, Troy Patterson

Aug 22, 2023

Shottenkirk Superstore responded

brentharris25, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

August 10, 2023

Dealership Rating
Employee Rating

I worked with Ephraim and he was awesome. He got the exact vehicle I wanted very quickly and was very helpful to get me the best deal possible. He was great with our kids and made sure to giv More

by sjmiller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ephraim Twilie

August 05, 2023

Dealership Rating
Employee Rating

They did an excellent job as normal cleaning my vehicle inside and out. They always make my vehicles feel brand new all over again. And when I purchased my jeep, they worked with me to find what I was wan More

by BLAKEINTEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Brooks, Lucas Newlan

August 05, 2023

Dealership Rating
Employee Rating

I don't remember Troy Moretz. My salesman's name was Derek Menke and he was wonderful. More

by STRACY108
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Menke 5 stars

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