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56 Reviews of Joe Gates
February 07, 2024
Excellent customer service. Dylan, Carlos and the whole team make the car buying experience a pleasure. They are patient, knowledgeable, friendly and professional. This is the o Dylan, Carlos and the whole team make the car buying experience a pleasure. They are patient, knowledgeable, friendly and professional. This is the only place my husband and I purchase our cars and we have bought 9 vehicles from them. When someone asks for a recommendation we recommend Shottenkirk WB More
by JOCARNES
Verified CustomerOther Employees Tagged: Troy Moretz, Carlos Brown, Justin Yoder , Dylan Wilhelm
December 23, 2023
In a recent lease buyout, the dealership failed to have me complete all required documentation to register at my county DMV. After DMV returned docs dealer made additional makes in correcting errors.. this me complete all required documentation to register at my county DMV. After DMV returned docs dealer made additional makes in correcting errors.. this led to us needing an additional extension on temporary permit. When we finally got the registration sorted I discovered that the screws that had held the license plate were missing. Altogether a disappointing experience. More
by Peter Fenton
Other Employees Tagged: Justin Yoder
November 05, 2023
Fantastic customer service and communication. The staff worked to get me in the vehicle I wanted. The staff worked to get me in the vehicle I wanted. More
by KELSPARKJACK
Other Employees Tagged: Carlos Brown , Ephraim Twille
October 20, 2023
Totally pleased. Fair, quick, and painless. Thanks to all involved. Love the Acadia Denali. Excellent experience. Fair, quick, and painless. Thanks to all involved. Love the Acadia Denali. Excellent experience. More
by JKINSEY1280
Other Employees Tagged: Troy Moretz, Justin Yoder , Alex Nguyen, Dylan Wilhelm
October 12, 2023
I have always had nothing but the best experiences in their service department and when I have ordered new trucks from Shottenkirks I have received them in a very timely fashion exactly as I submitted th their service department and when I have ordered new trucks from Shottenkirks I have received them in a very timely fashion exactly as I submitted the order for More
by MJAMES853
Other Employees Tagged: Troy Moretz, Lucas Newlan, Mike Allen , Matt
September 21, 2023
I would have appreciated a better response from the sales dept. on the tradein value of my truck or a more reduce price on the truck we pirchased. I was real close to leaving without a purchase. dept. on the tradein value of my truck or a more reduce price on the truck we pirchased. I was real close to leaving without a purchase. More
by EGGERENGR
Other Employees Tagged: Carlos Brown, Lucas Newlan
September 21, 2023
I went in for information on ordering a vehicle, and the whole team here was so kind and courteous. Not once did I ever feel pushed into doing something I didn't want to. Very transparent about the process whole team here was so kind and courteous. Not once did I ever feel pushed into doing something I didn't want to. Very transparent about the process. Would highly recommend! More
by brentharris25
Other Employees Tagged: Troy Moretz, Carlos Brown, Kenny Schaffer, Justin Yoder , Brent Harris, Troy Patterson
September 03, 2023
We loved buying our vehicle here. Everyone is so friendly. They had us in and out of there in no time. It was the quickest buying experience we've ever had. Everyone is so friendly. They had us in and out of there in no time. It was the quickest buying experience we've ever had. More
by jordjjma
Other Employees Tagged: Troy Moretz, Carlos Brown, Keith Foster, Matt Luers, Lucas Newlan, Montel Timmons , Brent Harris, Alex Nguyen, Dylan Wilhelm
September 02, 2023
I’ve always been treated like family. .great place to buy and service your vehicle. .great place to buy and service your vehicle. More
by troymoretz
Other Employees Tagged: Troy Moretz, Kenny Schaffer, Keith Foster, Matt Luers, Lucas Newlan, Montel Timmons , Brent Harris, Alex Nguyen, Dylan Wilhelm
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