Joe Gonzalez
Joe Gonzalez at Mark Christopher Auto Center

Joe Gonzalez | Page 28

Fleet Director

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.8
426 Reviews

I live here locally. I started in this industry washing cars. I’m a family man, with 2 amazing little girls. My family and I love spending time outdoors. I take pride in making customers buying experience memorable.

4.8

426 Reviews

Write a Review

Specialties & Trainings

First Responders/Military/ Educator specialist

426 Reviews of Joe Gonzalez

December 01, 2020

Dealership Rating
Employee Rating

I was very pleased with the friendliness provided by this dealership. Joe was great and very helpful! The process was done so fast very minimal time spent there. Wonderful experience. More

by STEPHH.13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2020

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us and I will be sure to relay to the team. Take care and have a great day. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 29, 2020

Dealership Rating
Employee Rating

You guys treated me so well on my Corvette that I’m buying a new Escalade from you also thank lloyd the man ... thank you More

by BILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri , Lloyd the man

Dec 02, 2020

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 20, 2020

Dealership Rating
Employee Rating

You are treated so well when you come to Mark Christopher. Their knowledge and professionalism are very impressive. I had many questions and they took great care to answer them all. I love my new More

by K Steele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mario Sanchez , Mike Cagey

Nov 24, 2020

Mark Christopher Auto Center responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 12, 2020

Dealership Rating
Employee Rating

Very nice guys to deal with at service and parts always they give me discounts when I buy parts, Nice staff, great service, always you get what you need and they very helpful, Thank you for service More

by Shadi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi , Matt Torres, Frank Villalobos

Nov 13, 2020

Mark Christopher Auto Center responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 11, 2020

Dealership Rating
Employee Rating

Joe was very professional,to the point and made my car buying experience stress free. I would definitely recommend him to my friends and family. More

by TAMY0315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2020

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Thanks again, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 06, 2020

Dealership Rating
Employee Rating

Got in and out in a timely manner considering it was really busy. I was able to schedule an appointment with no long calendar date More

by Chngmokwan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri, Jeff Rizzi, Nick Polytarhos , DAS Admin, Mike Cagey, Tony Catalano, Vincenzo Catalano, Frank Villalobos, Gerald Waters

Nov 09, 2020

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 04, 2020

Dealership Rating
Employee Rating

I really enjoyed my experience at Mark Christopher. The whole staff was great. My sales person Deon helped me find the car I wanted. I am definitely coming back here for my next truck! More

by BOBBYHRD34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Villalobos, Deon

Nov 05, 2020

Mark Christopher Auto Center responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 28, 2020

Dealership Rating
Employee Rating

Great people, great dealer, great deal. Thanks again for finding and reaching out about the truck I wanted. Will be a returning customer. Thanks you More

by Franjo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri, Jeff Rizzi, Nick Polytarhos , DAS Admin, Mike Cagey, Tony Catalano, Matt Torres, Frank Villalobos, Gerald Waters, Jaunito

Oct 29, 2020

Mark Christopher Auto Center responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 27, 2020

Dealership Rating
Employee Rating

Your dealership is extremely mismanaged. No accountability. I was promised to have my car done by 430 pm, but vehicle was not ready. I was not given a timely rental vehicle, and was forced to s More

by 1033
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jeff Rizzi , Matt Torres, Frank Villalobos

Oct 27, 2020

Mark Christopher Auto Center responded

Thank you for sharing your thoughts and feedback with us. We strive to provide the gold standard of service for all of our customers. I’d very much like to learn more about your experience and work toward a solution with you. Please reach out to me directly at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 21, 2020

Dealership Rating
Employee Rating

POOR CUSTOMER SERVICE. Rude employees. I have called and many times they don't answer and when they did i was told they would call back, never did call back. I sent emails and haven't had a response. More

by KELLYMCLAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jeff Rizzi , DAS Admin, Matt Torres, Frank Villalobos

Oct 23, 2020

Mark Christopher Auto Center responded

Kelly, we appreciate you taking the time to let us know about your experience. Hearing this feedback helps us to alter our service to ensure satisfaction. I would like the opportunity to hear more about what happened. Please contact me so we can work toward a resolution. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Oct 24, 2020

KELLYMCLAD responded

While you simply respond that you appreciate my feedback you don't seam to want to fix the problem. I still haven't received any response from my calls and emails. It appears you simply don't care....

...
28
...

Dealership Inventory (1067 Vehicles)

used 2018 Chevrolet Equinox car, priced at $20,500
2018 Chevrolet Equinox
used
Black exterior
Shiftable Automatic
4WD
used 2019 Chevrolet Tahoe car, priced at $37,000
2019 Chevrolet Tahoe
used
Black exterior
6-Speed Shiftable Automatic
2WD
used 2019 Chevrolet Traverse car, priced at $34,000
2019 Chevrolet Traverse
used
Dk. Gray exterior
9-Speed Shiftable Automatic
FWD
used 2019 GMC Yukon XL car, priced at $56,950
2019 GMC Yukon XL
used
Black exterior
10-Speed Shiftable Automatic
4WD
used 2018 GMC Terrain car, priced at $21,000
2018 GMC Terrain
used
White exterior
9-Speed Shiftable Automatic
FWD
used 2017 Ford Explorer car, priced at $21,950
2017 Ford Explorer
used
Black exterior
Shiftable Automatic
FWD